I can't even express to the fullest how grateful I am for the fine, friendly and professional…read moreservice I've received from Matthew, owner of Mobile Marine. After spending literally $$$$'s and getting ripped off by local repair shops, I have someone I trust...literally! We first met by chance when my boat wouldn't start. He fixed the problem in minutes and we were on the water soon after. I can't count the times that I've been stuck ON THE WATER and with a simple cell phone call, he's walked me through the problem and got the boat running again. Mobile service, any time...any where... by someone who's knowledgeable of cars and boats, who's been in the business for decades, AND that you can trusts? Where else can you find this? No where from my experience except with Matthew/Mobile Marine. Please trust me on this. Call Matthew. You can contact me on FB if you want more stories. Thank you, Matthew. -Gigi Minton Morrison

Normally a good experience with these guys but very frustrated this time. I get emails from them…read moreadvertising their 20% off Thanksgiving sale. I go online to order my winterizing parts for next year and only get $2.46 discount on a $165 order. None of the items show as on sale (a reasonable caveat of their 20% discount). I call the store and am told that the discount also does not apply to items that are already at their lowest possible price so my items must be in that category, although he admittedly is just guessing. Very misleading "sale"!!! So check your cart carefully before completing your purchases! Hi Paul - thanks for the quick response. I think you are missing my point and perhaps I wasn't clear enough. I am fine with this discount not applying to already discounted items and I understood that prior to attempting my purchase. Where I have an issue is where you refuse to apply the discount to items that are not marked as already discounted. That is misleading and in my opinion a very poor business practice.

I've had my last two inboards serviced at Bakes. After being a regular customer for 7+ years, it's…read morebecome very clear they're only interested in working to build customer loyalty. They've consistently come through, again and again, even going to bat with manufacturers on my behalf (more than once). Paul and his entire team are rock stars. I'm a customer for life.

I hate buying large ticket items with all the pressure and risk involved. Darren Lamont at NW…read moreInboards made buying a boat an amazing experience. NO PRESSURE. Calm and relaxed -- he made sure he new what we wanted, telling us the first time we came to see him that the boat we were interested in was not for us. "I'll call you when I get something here that you want," he told us. A month later we drove home with exactly what our family hoped for. When the boat for us showed up Darren answered any questions we had. He speaks with few words and doesn't embellish or pretend to know everything about everything. What I'm saying is that you can tell he's telling the truth. On our test drive we had a small problem that Darren quickly diagnosed with a ballast tank. When we arrived back at the shop he sent us out for lunch while he fixed the problem. With the problem fixed Darren sent us home saying, "You're going to love this boat. Call me if you need anything."

Darren, Zac and Paul were the best. I'm new into boating, but they had a used boat that fit my…read morefamily's needs. Darren and I shared a few emails and texts, and settled on a price without a bunch of back/forth or games. Before buying from NW Inboards, I shopped at two other dealers who were no where near as straight-forward. At pick up, Darren set the pace according to mine -- however much time I needed was good by Darren. Zac quickly helped me get squared away with the new boat and Paul answered my random mechanical questions. The guys were a great team, professional and super passionate about boating. I learned a bunch from them and I'm 110% happy with the purchase experience. Best of all, my family is thrilled with our new boat from NW Inboards!

This is a marine service company that (a) answers the phone, (b) provides super competitive…read morepricing, (c) shows up when they say and (d) know WTF they are doing. I didn't think this existed in Seattle. George and BSMSC replaced my raw water toilet w a new ceramic fresh water. Install is perfect but- just as important- the entire process is frictionless and easy. Cannot recommend enough. George and his company are 6 out of 5 stars!

Update: George did a terrific job with my little houseboat when it went into dry dock for repair,…read moremaintenance, and a new paint job, doing both the big stuff and small repairs in a thoughtful, timely, and thorough way. He was consistently cheerful, reliable, and knowledgeable, keeping me well advised and up-to-date via text and photos. Furthermore, he came in right on time (a week) and just under his estimate -- which was significantly lower than another estimate I had gotten. Viva Boat Stuff!

Once again I had a seat repaired in my 2012 Mercedes. They went the extra mile to take the time to…read morefind the perfect material match and made sure all things looked like before plus, they finished it before it was promised. Reasonably priced and I feel they care about their work. Would not go anywhere else.

The staff made sure to solve any repair I needed help with really enjoyed everyone there they have…read moreworked on 4 cars for me

Finding a good mobile mechanic that will work on stern drives is difficult in this area. Most of…read morethe greats are retired as this technology is getting long in the tooth. I was very pleased to find Lakeside Boat would visit my marina and work on my motor. The scheduling was hard to get done though - I was ready to find another mechanic before we started. Once the work was on the schedule, I felt good - going to get some maintenance (tune up/oil change) and have my manifolds replaced as they were getting on 5 years (routine to change them on that interval). Josh sent me a bill for parts estimated - and I know that that will vary to some degree once the work starts. Paid it right away because I wanted to get the boat in tip top again. During the day of the service, I got a call - a part was not anticipated, and it would add $900 to the bill. Ok. At that point, I'm kind of committed so I said OK. I didn't realize I was going to pay shop labor rate for Josh to drive to Kent to pick up those parts and then drive them to Edmonds. That added $1000 to the bill for delivery and then Josh waiting around. At the end of the day, I got the call that the boat was done - and because it would not start (it had been running for me reliably until then) another part was needed. Again, at that point I'm committed. Got the final bill via the online portal - and paid it right away even though I was at that point in total sticker shock. The total price came in over $5,000. I had questions. I finally got Josh on the phone - he's disappointed, I'm disappointed - because I've had mobile work done on my boat for years and years - and never had this feeling that I got fleeced. After the phone call... I still feel like I got fleeced. I inspected the work - it looks solid. They have a good mechanic. I question the business ethic however. Still waiting for an itemized bill.

I held off on writing this review as I was waiting to see how management was going to handle damage…read morethat was done to my boat while in their care over the winter. Unfortunately, they didn't think they were responsible for the damage so with that, I couldn't discourage using Lakeside enough. I dropped my boat off for winter storage and picked my boat up approximately 6 months later in the spring. When I picked up, I wasn't able to hook up the trailer because of damage to the trailer tongue coupler. After giving the boat a thorough check, it was noted that a hole was punched through on the forward end of the outboard engine cowling and there was damage to the back end of the boat. After lifting up the seats to access the underseat storage (pontoon boat with bench seating), every compartment was soaked and had standing water. The operations manager claimed it was because I dropped it off in November. Even though I paid over $3K for indoor winter storage, they blamed it on me for the time of year I dropped off the boat. I eventually found out that the boat was transported in the winter months with no cover on from Kent to Lake Stevens and then later from Lake Stevens to Fisherman's terminal area (about 90 miles in total) to their new shop. When pressed about who did the transportation, I was told, "by friends paying them in pizza and beer". Upon getting the boat in the water, I discovered that the starboard speakers on the boat were not working. Once again, none of these issues existed prior to or on the day of dropping off the boat to them. Lakeside was unwilling to take any responsibility for these issues so hopefully trying to save anyone else a headache by using them for future boat storage.