I loved the suite, the pool and the coffee was excellent!…read moreHighly recommend. Very clean, nice staff, a fireplace in the lobby which was nice on a snowy early spring stay.

EXCELLENT HOTEL FOR FAMILIES! My family and I stayed two…read morenights here and have nothing but great things to say about it. We found it via Priceline, and got a great deal. We were very excited to find that we had a king suite with a full kitchen (VERY VERY helpful) Nice big flat screen tvs both in the living room and bedroom. Complimentary breakfast was decent with eggs, biscuits and grave, assorted cereals, breads, and pastries. And my little one was stoked that they had a large selection of tea. :) Traveling with two kids, hotels get really boring, but my boys had plenty to do here. They have a basketball court and a playground complete with swings and a rock climbing wall. They also have a small game room, a full size pool and a kiddie wading pool.

Inviting room with french doors providing privacy from the work area makes this suite a favorite!…read moreStaff is professional, friendly, and accommodating. The work area is very comfortable, with fridge coffee and microwave close at hand. This room is Perfect for resting or work! Couples can even have a little space when they need it.

One of the best hotel beds I have ever slept on! The mattress was like a cloud!…read moreHotel was recently renovated and is kept clean. The pool is standard size for a hotel of this size. Pool water temperature was warm and the air temperature was warm but not hot so perfect if you are watching kids play in the pool but not actually in the water. Continental breakfast had a wide variety of options: oatmeal, yogurt with granola, fruit, breakfast burrito station (cooked eggs, ham, onions, bell peppers, cheese), waffle station with cooked berries sauce and of course syrup, donuts, cereal, juices, tea and coffee. I would highly recommend this hotel if you are traveling through the area.

Clean, comfortable, and the staff was pleasant. The woman who ran the breakfast was so attentive…read moreand kind. Our only surprise was that we had a reservation for two nights and they shut off our room key and didn't clean our room after the first night. They quickly rekeyed our room once we reminded them that we were there for two nights. Overall, we enjoyed our stay here.

At first the room looked tidy and clean, but a huge stain was discovered on one of the beds (had a…read morequeen double). In the am, a bug was found crawling across the bathroom floor. Just not as clean as first appearance.

We stayed here while in town for a friend's wedding and had a great experience!…read more This hotel is pretty much brand new - it's super modern and sleek, which was a treat for the weekend. All of the staff we met were great, all helpful & kind! We especially loved the bartender on Friday night, she was a great time. We had a king room for the two nights we stayed and it was perfect for the weekend. The bed was comfortable - however it definitely needed a bigger comforter for two people. I ended up with the blanket while my boyfriend ended up sleeping with a lighter sheet-blanket. I especially liked the bathroom in our room! The backlit mirror was perfect for doing my makeup and hair before the wedding. The shower was also the perfect pressure and easy to use, with more than enough towels on hand - both are usually an issue when I stay at hotels. Overall - great new modern hotel! Definitely recommend if you're in the area or planning a wedding close by.

This hotel feels newly renovated. Rooms are clean and big. I was here just for 1 night for a…read morebusiness trip. We used the conference room but didn't get to try their other amenities. Food was good.

Checked in on Tuesday night. No greeting at all from front desk clerk. Didn't even look at us and…read morethen asks "name?" Not friendly at all. Not someone you want at the front desk. After 12 hour drive want a nice hot shower and bed. Turn on shower and dead fly comes floating by. Then toilet was never cleaned! Inside was gross! Dirt and hair in corner of floor by shower. Dirty used Kleenex, hair and dirt under counter in sink. So gross! Beds were made and there were clean towels. I didn't even sleep on sheets because I didn't know if they were actually clean. See pics. Will never stay there again! Also, never came to clean room or bring more clean towels.

I am a Hilton traveler but in this case I needed something close to a job site so we booked here…read more Upon arriving there is plenty of lit parking and it is right off the highway. I arrived on a Tuesday at 2pm and they had a room ready for me in the 1st floor. I was greeted at the front desk and told about the free breakfast. My room was clean. The bathroom was good as well as the bedroom and the bed was very comfortable. The pillows also were fluffy and the room smelled clean. The room has a big selection of tv channels and the WiFi was easy to connect to. Being on the 1st floor I thought it might be noisy but it was extremely quiet. The breakfast had a good variety of options and I would say it is just as good if not better than some Hampton inn breakfasts. I would recommend staying here, would go back.

My Mom and I stayed one night. I set up an online reservation ten days ahead of time. I was…read moreslightly upset as the online booking system did put a "hold" on my debit card for the price of the room and did say that it would charge my debit card once checked in. But when we arrived to the hotel we had to turn over the debit card to the front desk manager to complete the reservation. I did put in an accommodation request in the online system as I have hip replacements and cannot walk up/down stairs. The staff only read the request upon check in. I did place this reservation in advance (10 days) to provide an easy check in process with providing advanced notice so that my needs/wants could have been considered. There is one single room designed as an "ADA Accessible" room at this property that is a single queen bed, non-smoking as of September 25, 2025. This location has a single front of house staff member on duty during our stay. The staff was friendly and seemed to have good customer service skills but a second staff member during breakfast would be in order. This location was very quiet considering it is one block off the freeway exit and one block from a truck stop on the other side of the hotel. We were in a two queen bed, non-smoking room. one of the bedspreads had two cigarette burns in it. (I wonder how these burns got there in a non-smoking room?!?!) Beds were about three feet off the ground, so if you are short, 5 feet 5 inches, like me it was a bit difficult getting in and out of bed. Beds are firm, not plush, with no way to adjust softness. Provided sheets were thin but comfortable. There is no onsite dining services, including room service. There is a Hardee's and Fairbault Family Restaurant within 0.3 miles of the location if you're interested.

Never again. Staff was friendly but everything was old and worn. Blanket was thin, bed lumpy,…read moretowels felt like sandpaper. Tv didn't work. They discovered they needed to order a part. Breakfast was DIY waffles or those tiny donuts. Out of coffee. I felt sorry for the poor woman behind the desk. She had to check people in and out, answer phones, tend to peoples requests, and keep breakfast stocked. Obviously short staffed. There HAS to be a better hotel in this city!

I had a wonderful experience at the Best Western Plus in Albert Lea, Minnesota. General Manager Amy…read moreLuna is clearly doing an outstanding job creating a positive, professional, and welcoming environment for both guests and staff. Her emotional intelligence and leadership style are evident throughout the hotel, and it shows in the atmosphere the moment you walk in. The property is well-managed, organized, and operates with a strong sense of teamwork and positivity. Amy's ability to positively influence the people around her creates an enjoyable experience for guests while also fostering what appears to be a supportive workplace culture for employees. It is refreshing to see leadership that genuinely cares about people and service quality. I highly recommend this hotel to anyone traveling through the area.

I stopped through Albert Lea on my way east and though it wasn't long it was a nice night at the…read moreBest Western! The hotel was very clean and the desk was always staffed. The pool looked nice though I didn't have time for a dip. The AC was powerful and the room was decorated with black out blinds that were printed with a canoe - functional and very Minnesota! Breakfast was a bit cramped in the front lobby in the morning and the elevator was a bit outdated but beyond that I had a great stay! If you are stopping here I also recommend getting off a few exits west and driving through town. They have a beautiful lake and some good restaurant options outside of the typical chains over by the hotels.

Upon arrival I encountered the strong aroma of cooking and there were no staff to greet me, I had…read moreto ring the "doorbell" on the desk 3 times before someone came to check me in. When I was checking in I was asked if I wanted a room on the lower floor or upper- I chose upper so I could avoid the noise of footsteps above me... little did I know there was no elevator so I had to carry all of my luggage up a flight of stairs. After entering the room I used the bathroom- which did not have a working exhaust fan. A bit later my daughter spilled some water on the floor- the white washcloth turned black from wiping it up. Not to mention there were very few bathroom linens to choose from. To end the night we were going to use the pool- there were a couple of girls in the pool when we entered who warned us that they just found a broken glass in the pool and we're trying to find help to clean it. My daughter was already disappointed in this experience but they still had a hot tub- the color of the water in the hot tub was completely yellowish/brownish so I had to tell her we were absolutely not going in there either. Had we not been completely exhausted already we would have left immediately, I had booked our stay for 2 nights but didn't even stay the second night because it was so bad. We woke up, definitely didn't even consider checking out the breakfast, and got the heck out of there. Since I booked on Expedia I didn't even bother trying to cancel the second night or get a refund- BAD

I booked the wrong dates and called to fix, the general manager was extremely rude and…read moredisrespectful, constantly interrupting me and at one point asking me if I was "going to show up for my reservation this time." My bad? Clearly. Customer service at Boarders Inn? The worst I've ever encountered. Do yourself a favor and steer clear until they get things figured out.

If I had paid $125 for this room, I maybe would add back a star. But for $300, this hotel just…read moreisn't up to par. Pros: Fantastic location - a few minute walk to the adorable downtown stretch. Good breakfast. Cons: This hotel has clearly been updated but not maintained well. The ceiling in the lobby bathroom is leaking and has a bucket catching the water. There is peeling wallpaper, cobwebs in the corner of the room, and a dingy shower tray. There was a large spot on the carpet of our room that was wet and got my suitcase and socks soaking wet. The nice patio overlooking the river closes at 10pm. Also, not to be "that person," but we are Marriott Gold Elite, and typically there is mention of that during check in, a note about the free upgraded WiFi, etc. Not only was there none of that when I checked in, I was initially told at 1:30 that it would be "1-2 hours until your room is ready" because they were busy. When I mentioned that this would be past the check in time and that we had a wedding to get to, I was told I was free to get changed in the lobby bathroom.

We love this hotel, and the hospitality of the bar is really outstanding. The two bartenders,…read moreArlette and Breeanna were so accommodating. We arrived late and they were closing down. We asked if we could get one drink to bring up to our room. They were so kind and accommodating, ran and got the key to allow us to get a glass of wine to go upstairs. Such great hospitality after a long day of traveling. We are so grateful! Excellent service always, especially at the bar here.

Fabulous staff! Due to health issues on our visit to St Peter we needed an extended stay place and…read morethis Best Western was the perfect place for us! They were very accommodating to our needs and privacy. We were able to recharge and be close to nearby medical facilities that we needed. Our experience was very positive! Would highly recommend!

I stayed here in November 2020. Having the EV charger on site was a great help and enabled me to…read morehead for home the next morning with a full charge. Staff was friendly and the hotel was comfortable and modern.