Fantastic attention to detail not only with people skills but testing and validation of hearing…read moreinstruments. Prices and warranties are great with a great selection of top name brands. So glad I found this audiologist!!

If I could give more than five stars....I would!! Alec,…read morefrom West Coast Audiology is the best. So knowledgeable, patient and informative, and very reasonably priced. Just broke down and bought my second pair of aids from Alec. Eight years is a long time, but the service i got out of Alec, and my Siemens Life 5mi was excellent. At Alec's recommendation, this time got two Phonak Audeo P aids. Alec spent two and a half hours fitting and demonstrating the aids. Alec is more concerned about my hearing health, than making a sale. Service, selection and quality....he has it all!!

Cindy and Lee are great! They are friendly and knowledgeable. The hearing test was more thorough…read moreand complete, versus other offices I've been to. Also, Cindy really listened to my needs to find the right hearing aids. I'm in my 40s and my needs are different from someone older. If you are looking for someone who will partner with you to find the best fit, best ears ahead is the way to go.

The owners are kind, professional and qualified. My only…read moredisappointment is somehow my follow up care never got on the schedule and thus never happened I had never been told to check in every 3 months. When I realized I needed help 4 years had passed and I was informed my hearing aids were past warranty. Now I would need to purchase new ones which I can't afford. I would have gladly complied to come in for those check ups had I known to. I would think that somehow in that time post my purchase that someone would have noticed I had not been serviced. Basically I fell through the cracks. Very disappointed in end result.

I order hearing aides for my father and it took them a month to place the order and then had to…read morewait weeks to get them. Not sure why they waited a month to order them. Very disappointing.

Approximately a month ago I took my daughter and who had significant hearing loss to get the…read morepaperwork started to submit so that she could get her hearing aids I took time out of my day to run papers up to a military base and I have a doctor sign them and take them all the way back down there to hear well so that they can process it through Medi-Cal for my daughter fast forward a month I give them a call they cannot find us anywhere. I called Medi-Cal whom told me that the request was not submitted. I called yesterday to hear well they cannot find my child's chart and they promised to call back yesterday and I still haven't heard from them. I'm not very happy right now as my 30-year-old disabled adult child needs hearing aids. It's hard for her to hear. I called 5 minutes ago and the answering machine picked up. Very disorganized and unprofessional not to be able to find files or follow up when they said they would.

I have called this company several times, the voicemail picks up, I leave a message with my name…read moreand cell number, and I NEVER get a return call. If this is the way they handle their business, I wonder how their work is.

Another wonderful visit to get my hearing aids maintained. This is the best office from the time I…read morewalked in until the time I was done it was very nice visit. Very professional and friendly ready to answer any questions I might have and I did have a few for Kelli and she answered them and gave me a few tips on how to care for my new hearing aids. Pick up some batteries while I was there also. Thank you to all the Sonus hearing.

I am a new client and absolutely love this place. Boyd and Juli are amazing. My first appointment…read moreJuli was so happy for me on how much my insurance had approved me for getting hearing aids. She made sure I was getting the best. She worked with me to find what was best for me. I walked out of there so stinkin happy! I went back to get help with changing out my wax guards. I had one of my ears that had a stubborn peice of wax and Juli got it out....man I love her. She and Boyd make you feel at home! This place is just the best.

Julie and Boyd are exceptionally caring, patient, and higly professional!…read moreI highly recommend them.

We were referred to Chears for my toddler. I was nervous because she didn't pass the exam with the…read morepediatrician. I think she didn't understand the directions. Chears was amazing! They know how to work with children. The front desk personnel were very patient and helpful. My daughter passed the exam and the doctor explained everything to me in detail with pictures. The office we were in was a decent size. There was a sound proof room that my daughter went in during the testing but you can see everything. It was a great experience! Getting there was super easy. The parking lot has plenty of parking. Chears shares a building with other businesses but are located right up the stairs. You can also access via the elevator.

Highly recommend if you need an audiologist - audiology testing - or just information about options…read morewith hearing loss. I felt incredibly supported by their team. Very kind staff. Nice office and easy parking. Grateful for your help on my hearing loss journey and pathway to a cochlear implant!

This is a joy of North Park. This place was closed yesterday, and I stopped by not knowing that he…read morewas behind the desk and she still opened the door and was able to help me with a problem with my hearing aid she went above and beyond she didn't have to open the door she didn't have to acknowledge me, but she did and she took really good care of me. I can't see enough good about this business thank you thank you thank you.

My son has been seen at UCSD AUDIOLOGY since birth. Now he can't go anymore due to insurance…read moreproblems. I have never heard of Dietsch's before. I was nervous But the ladies we meet took my fears away. Extremely kind, patient, compassionate, understanding, knowledgeable and professional. I was impressed. I'm getting an appointment for myself. Highly recommended!

I happened to be in the area for a brief trip and Costco Hearing Aid Center was amazing! My better…read morehalf forgot his hearing aid charger and he was so disappointed. Can you even imagine how disappointing and frustrating to not be able to hear? I called Costco's Hearing Aid Center to ask if they had any chargers I could purchase to help. The amazing lady at the center told me they didn't have extra chargers and it would take a few days to order a new charger and get it for us. This was consistent with the search my partner did to order a new charger. The lady at the center understood the stress in my voice and the need for support. She told me they didn't have any appointments open and they were busy but to drop by and she would do something to help us out. I was able to bring the hearing aids to the center and the lady was able to charge the hearing aids - free of charge. Let me repeat that: FREE of charge. She was super sweet and helpful. The charging was pretty quick and just took maybe an hour or so. When I picked them up she showed me they were charged and taught me how to turn them on and off (again, they weren't mine and I've never used hearing aids before). To be extra awesome, she also professionally cleaned them. Isn't that truly amazing!! If anyone ever needs hearing aids or needs support for their Costco purchased hearing aids, definitely go to the Costco Hearing Aid Center. They are truly special and amazing people and I am forever grateful for their support in a pinch!!

I have had 3 pair of hearing aids over the years, all very expensive (6K per pair). SO when my son…read moresuggested I check out Costco, I did a little research and then set up an appointment. The woman I saw was extremely friendly and knowlegeable -- and explained that the brands they sell are made by the pricey manufacturers I was familiar with. SO I am happy with my new hearing aids and very happy with the service at their center! No reservations!

I just purchased my 4th set of hearing aids, so I know what to expect. I can say clearly that no…read moreone has ever fitted me better than Bernadette Hudson at Costco-Gateway. Her care, her knowledge, her demeanor and her knowledge are all outstanding. Go to her, get a pair of Rextons and never look back. You're done!

Super annoying employees in member services. They wasted my time trying to upsell me after I said…read moreNO 7 times.

I've been bringing my dad here for a few years and the service is fantastic. His insurance…read morerequired him to get the hearing exam at his HMO but then we got the hearing aids and cleanings here. The front desk is so courteous and helpful also!! Thank you for being such a great business!

Absolutely the worst! They don't care about your hearing! This is a hearing aid mill. Sell you…read morehearing aids and shove you out the door. After 6 months having issues made an appointment for a hearing test and adjustment. No test no adjustment! All he talked about was the dentist appointment he was late for. Refused to give me either. Went to Abbot Hearing and she gave me a test and programmed my aids. What a difference! I can hear! Hearusa La Mesa put the wrong speakers on my aids and never showed me how to use the app. Abbot Hearing gave me a hearing test, put the right speakers on programmed my aids for universal, noisy environment, TV, (my choice in the app) balanced the left and right and showed me how to use the app WOW! Stay away from this Hearusa.