Fantastic attention to detail not only with people skills but testing and validation of hearing…read moreinstruments. Prices and warranties are great with a great selection of top name brands. So glad I found this audiologist!!

If I could give more than five stars....I would!! Alec,…read morefrom West Coast Audiology is the best. So knowledgeable, patient and informative, and very reasonably priced. Just broke down and bought my second pair of aids from Alec. Eight years is a long time, but the service i got out of Alec, and my Siemens Life 5mi was excellent. At Alec's recommendation, this time got two Phonak Audeo P aids. Alec spent two and a half hours fitting and demonstrating the aids. Alec is more concerned about my hearing health, than making a sale. Service, selection and quality....he has it all!!

The owners are kind, professional and qualified. My only…read moredisappointment is somehow my follow up care never got on the schedule and thus never happened I had never been told to check in every 3 months. When I realized I needed help 4 years had passed and I was informed my hearing aids were past warranty. Now I would need to purchase new ones which I can't afford. I would have gladly complied to come in for those check ups had I known to. I would think that somehow in that time post my purchase that someone would have noticed I had not been serviced. Basically I fell through the cracks. Very disappointed in end result.

Cindy and Lee are great! They are friendly and knowledgeable. The hearing test was more thorough…read moreand complete, versus other offices I've been to. Also, Cindy really listened to my needs to find the right hearing aids. I'm in my 40s and my needs are different from someone older. If you are looking for someone who will partner with you to find the best fit, best ears ahead is the way to go.

I order hearing aides for my father and it took them a month to place the order and then had to…read morewait weeks to get them. Not sure why they waited a month to order them. Very disappointing.

Approximately a month ago I took my daughter and who had significant hearing loss to get the…read morepaperwork started to submit so that she could get her hearing aids I took time out of my day to run papers up to a military base and I have a doctor sign them and take them all the way back down there to hear well so that they can process it through Medi-Cal for my daughter fast forward a month I give them a call they cannot find us anywhere. I called Medi-Cal whom told me that the request was not submitted. I called yesterday to hear well they cannot find my child's chart and they promised to call back yesterday and I still haven't heard from them. I'm not very happy right now as my 30-year-old disabled adult child needs hearing aids. It's hard for her to hear. I called 5 minutes ago and the answering machine picked up. Very disorganized and unprofessional not to be able to find files or follow up when they said they would.

I received an auditory consultation today with Juli Lung @ Abbott Hearing Aid Center in La Mesa…read more This would be the second time I have done so (the first being last summer). As a point of reference, I have previously worked in the medical field for many years with clinicians in many fields, and have been on both sides of the equation, as both a caregiver and a care recipient. To me, Juli exemplifies what a medical professional should be. She clearly has an in-depth understanding of audiology and easily translates her knowledge to the client. She generously provides sufficient time to ensure the client understands both the nature of the examination and its interpretation as it relates to the client's concerns and needs. On a more personal level, Juli is friendly, caring, and helpful in explaining both the results of the hearing examination as well as her recommendations - including the pros and cons of each - for addressing the client's specific needs. Juli's review included not only the clinical exam and recommendations but also (at my request) any possible hearing aid purchase. Re the latter, Juli carefully explained not only the possible options but also the prices, trial periods, and warranties, as well as the advantages of each. I would add that her assistant, Boyd, was similarly friendly and helpful, explaining the necessary steps to begin the process as well as future interactions as may be needed. If you or a loved one is in need of a clinical consult re apparent hearing loss, I strongly recommend Juli Lung. She is an excellent example of a knowledgeable, yet friendly, caring, and helpful clinician.

Julie and Boyd are exceptionally caring, patient, and higly professional!…read moreI highly recommend them.

We were referred to Chears for my toddler. I was nervous because she didn't pass the exam with the…read morepediatrician. I think she didn't understand the directions. Chears was amazing! They know how to work with children. The front desk personnel were very patient and helpful. My daughter passed the exam and the doctor explained everything to me in detail with pictures. The office we were in was a decent size. There was a sound proof room that my daughter went in during the testing but you can see everything. It was a great experience! Getting there was super easy. The parking lot has plenty of parking. Chears shares a building with other businesses but are located right up the stairs. You can also access via the elevator.

Highly recommend if you need an audiologist - audiology testing - or just information about options…read morewith hearing loss. I felt incredibly supported by their team. Very kind staff. Nice office and easy parking. Grateful for your help on my hearing loss journey and pathway to a cochlear implant!

This is a joy of North Park. This place was closed yesterday, and I stopped by not knowing that he…read morewas behind the desk and she still opened the door and was able to help me with a problem with my hearing aid she went above and beyond she didn't have to open the door she didn't have to acknowledge me, but she did and she took really good care of me. I can't see enough good about this business thank you thank you thank you.

My son has been seen at UCSD AUDIOLOGY since birth. Now he can't go anymore due to insurance…read moreproblems. I have never heard of Dietsch's before. I was nervous But the ladies we meet took my fears away. Extremely kind, patient, compassionate, understanding, knowledgeable and professional. I was impressed. I'm getting an appointment for myself. Highly recommended!

I happened to be in the area for a brief trip and Costco Hearing Aid Center was amazing! My better…read morehalf forgot his hearing aid charger and he was so disappointed. Can you even imagine how disappointing and frustrating to not be able to hear? I called Costco's Hearing Aid Center to ask if they had any chargers I could purchase to help. The amazing lady at the center told me they didn't have extra chargers and it would take a few days to order a new charger and get it for us. This was consistent with the search my partner did to order a new charger. The lady at the center understood the stress in my voice and the need for support. She told me they didn't have any appointments open and they were busy but to drop by and she would do something to help us out. I was able to bring the hearing aids to the center and the lady was able to charge the hearing aids - free of charge. Let me repeat that: FREE of charge. She was super sweet and helpful. The charging was pretty quick and just took maybe an hour or so. When I picked them up she showed me they were charged and taught me how to turn them on and off (again, they weren't mine and I've never used hearing aids before). To be extra awesome, she also professionally cleaned them. Isn't that truly amazing!! If anyone ever needs hearing aids or needs support for their Costco purchased hearing aids, definitely go to the Costco Hearing Aid Center. They are truly special and amazing people and I am forever grateful for their support in a pinch!!

I have had 3 pair of hearing aids over the years, all very expensive (6K per pair). SO when my son…read moresuggested I check out Costco, I did a little research and then set up an appointment. The woman I saw was extremely friendly and knowlegeable -- and explained that the brands they sell are made by the pricey manufacturers I was familiar with. SO I am happy with my new hearing aids and very happy with the service at their center! No reservations!

Went in for a VA exam. I had arrived super early and when Dr Robert arrived, he knocked on my car…read morewindow and invited me to start the appointment early to get it knocked out. The care was great and he answered all of my questions. Very kind person.

Very good service. Very knowledgeable. I trust him with my hearing aids and he takes my insurance.read more

I just purchased my 4th set of hearing aids, so I know what to expect. I can say clearly that no…read moreone has ever fitted me better than Bernadette Hudson at Costco-Gateway. Her care, her knowledge, her demeanor and her knowledge are all outstanding. Go to her, get a pair of Rextons and never look back. You're done!

Super annoying employees in member services. They wasted my time trying to upsell me after I said…read moreNO 7 times.

I feel so frustrated and foolish for not moving to another office sooner. With all the negative…read moreexperiences I've had here, I honestly don't understand how this place is still operating in the healthcare field. I expect healthcare professionals--whether doctors or staff--to have compassion and care, but instead, all I've encountered is rude, unprofessional behavior. Sometimes I wonder why I'm treated this way--do I really seem that naive or stupid? But after reading other reviews, I realized I'm not alone in feeling this way. Let's talk about appointments. Is it normal for a doctor's office to never answer the phone? Even the designated texting number for appointments doesn't work. I've tried texting, but no one ever responds. So, am I supposed to physically go there just to make an appointment? Imagine living far away and having a busy schedule--how is that even feasible? There was a young girl, who I believe is a newbie MA, and she was trying to draw my blood. She seemed really nervous about it, and honestly, I could tell something wasn't right. As I watched her, she actually yelled at me to look away, saying that if I was looking at her, she couldn't focus. I asked to have someone else do it, of course she gave me a rude attitude and walked away grumpily. It was such an unprofessional and uncomfortable experience. There're a lots problem for me with this office during the time I were patients here but the last visit was the final straw for me. I went in, polite as can be, to ask about my blood results and to request a copy of my chest X-ray. The receptionist barely acknowledged me and acted so condescending. When I asked about the blood results, she just muttered, "Normal," without even looking at me. It was shocking how rude she was. I've since moved myself and my family to another clinic, and I've been telling everyone I know to do the same if they're experiencing the same frustrations. I've even helped some people switch doctors. This place has been the worst experience for me, and I wouldn't wish it on anyone. Please, avoid this office if you can and find a better option! Extremely poor customer service, unprofessional and uneducated medical assistants, and rude behavior from both the doctor and staff. I know the office staff probably never reads feedback, which is why they continue to operate this way after so long. But I hope my review helps others who are looking for a family doctor and steer clear of this place :)

Very Very good Doctor she took care of me and she listened they are a good family of Doctorsread more