I took a hard fall on concrete and had a lot of hip and lower back pain the next day. I called my…read moredoctor and he told me to go immediately to an emergency room for hip and back x-rays. I am 83. I said nothing was broken but he insisted. I hate hospital ERs so I went to Exer on Westwood Blvd. In West LA. Went there before for COVID and liked it. Intake was efficient and swift. Facilities are immaculate. Very little waiting. I was treated by Dr. Lunsford, who was great. Nice manner, very thorough, inspires confidence. He determined by manipulation that my hip was broken but prescribed x-rays for my back and coccyx. I had to go to Culver City location of Exer for that but no problem. They expected me, took my immediately and the whole process took less than 30 minutes. Within two hours I got a call from Dr. Lunsford telling me they were normal - no broken. But I was still in intense pain -a 9 on a scale of 10. Could barely shuffle along. Then, an hour later, the pain magically dissipated, down to a very tolerable level. This was because Dr. Lunsford had been smart enough to give me a heavy shot of Motrin. His nurse is so good I never felt the injection. Now I'm just waiting for the pulled muscle to heal, not a big deal. Exer gave me wonderful service.

Wouldn't let me be seen because I don't have my physical insurance card with me although I've been…read morehere before AND have a pic of it and my ID. Since I walked in girl said "it'll be over an hour wait" OK? I just want to be seen no rush, BUT they close at 8 so I assume she just wanted to go home

Tried taking my daughter here today 5/30/2025 at 1:30pm to find the office closed for a Dr…read more Retreat. How can you leave the entire office closed for something like this?? Absolutely absurd. Now we are forced to go out of network to another Urgent Care facility. Very disappointing experience.

This week I was feeling run down with chest congestion and a runny nose and even though I was…read morevaccinated I still wanted to make sure that it was not Covid-19 related so I stopped in to this Urgent Care recommended by my primary care doctor at St. John's in Santa Monica for this purpose. This is the Urgent Care facility is part of Providence St. John's but you don't have to be a St. John's Patient to be seen here--anyone can. If you have been seen by another Providence St John's Doctor they will be able to access your medical records on their computers here. **Make sure you are In-Network with your health insurance before coming here or else you will get a Large bill. They are In-Network with many insurance but make sure! I called first but they said no appointment is needed. They immediately took my intake information and complaint and within 10 minutes I was taken back to a room and administered a rapid Covid-19 test by the Medical Technician. 15 minutes later the Doctor comes into the room and informs me that I did not have Covid-19 and she conducts a quick exam. She thinks it was just a minor virus--many going around now that are not Covid related but have similar symptoms . She called in a an optional Rx to my Pharmacy for the chest congestion. If you are not familiar with this area the CVS at Santa Monica Blvd and 26th Street is the designated pharmacy for the area that is open and filling RX 24/7 365 days a year. Everyone at this Urgent Care (which is affiliated with Providence St. John's in Santa Monica) was pleasant and efficient. They don't try to sell you tests or procedures you don't need like they do at Exer Urgent Care I once went to and never again--too much drama over there. The Doctor here did not even see a reason to order a chest X-ray. At St. John's they get right to the heart of the complaint and address it and will refer you to a St. John's specialist for followup if needed. Parking is free on the side streets--watch the signs or park at meters on Wilshire Blvd--Free after 6 PM. On one side of this Urgent Care is Benny's Tacos--a great place to get their famous Rotisserie Chicken Fajita Burrito and on the other side is a Donuts Store that I do not recommend because Donuts are very unhealthy to eat and you will probably be back at the Urgent Care with another problem.

Quick and easy, in and out within an hour. Nurse and doctor were both very friendly, would come…read moreback again.

Don't go here. Is a total waste of time. The doctors will gaslight you and give you typical…read more"consolation prize" medicine rather than actually treating you. They also do not suggest any diagnostic testing such as bacteria swab tests. They are terrified of prescribing antibiotics to the detriment of those needing it. Despite all indications of whooping cough, no tests were given. Just a quick listen on lungs. Was sent home with some cough syrup and told to use a neti pot. Bacteria continued to multiply without antibiotics and violent whooping cough took hold as a result. This was the second time this office provided poor care. Even the doctor on the main UCLA campus questioned the decision making and lack of direction provided by this office.

Dr Darabi is an excellent physician and I trust her implicitly. Although I live in Houston I spend…read morea lot of time in Beverly Hills with my family. Whenever I have a flare up with my asthma or get sick, I see Dr Darabi. Not only is she a well educated physician, she is also caring and patient. Facility is clean, organized and staffed by competent well liked staff. Thank you.

Hi Dr. Safvati, I just wanted to take a moment to express my…read moregratitude for your care. I've seen numerous doctors through Cedars in an effort to navigate my thyroid issues, but I was always met with long waitlists--sometimes six months--and quick visits that left me feeling unheard. With Dr. Safvati, it has been completely different. Even as a last-minute appointment, you always make the time to fit me in, and you never hesitate to allow me to reach out by email when I need your expertise. Your honesty, attention, and dedication to your patients truly stand out. Thank you for your care, your commitment to health, and the humanity you bring to your work. I'm genuinely grateful to have you as my doctor. Warmly, Lisa Montero **also, it's at your own responsibility to check if insurance is covered, but I prefer to pay out of pocket :)

Bought my daughter here for her upset stomach. The doctor here is amazing! She's caring, kind and…read moreloving. Wonderful bed side manners. She worked her magic and my daughter is feeling so much better. Smart woman doctors are my fav! The staff is also very kind and friendly. Thank you Dr. Nadereh!!!!

Unsafe use of needles! My visit to EXER Urgent Care Beverly Hills felt far more focused on selling…read moretests than providing medical care. I was pressured to approve multiple diagnostics before even speaking with a physician, then waited nearly an hour in a freezing exam room despite having an appointment and only a few patients present. When the doctor finally came in, I was seen briefly and reprimanded for declining the very tests staff had been pushing from the start, which the doctor agreed would not have been necessary. The doctor refused to look at anything I asked her to and walked out. The clinic itself was dirty, dark, poorly maintained, and the attempted blood draw by an inexperienced technician left me genuinely feeling unsafe. I was also blatantly lied to by the doctor about lab turnaround times once I consented to proper testing. Overall, this experience felt transactional rather than medical. I would strongly recommend seeking care elsewhere. Go literally anywhere else.

It's freezing in the waiting room, my elderly father was shivering as well as other patients in the…read morewaiting area. I asked the receptionist to lower the A/C, she refused then went back to texting on her cell phone in front of me! They do not validate parking, and it's expensive. Wish I had read the previous reviews before coming here. I will not be back.

IF you would like the worst possible service of any office in Santa Monica, Ca this is your place…read more There is a girl there named Tanya who is so awful and unprofessional that I cancelled my appointment after her despicable behavior and went to Tower Imaging which I have been to many times. What a difference. I asked three times to have a supervisor call me and that never happened. Didn't take me long to figure out that this place is sub standard on every level and I want my level of care to be much much higher. I will tell everyone I know to never ever go there if they care about their health and well being. I never write reviews but felt it necessary due to their behavior. If I could give them 0 stars I would. Truly awful.

This office is strange. I spent hundreds of dollars on allergy testing and the staff do not explain…read moreany of the processes. I had to ask many questions to get an idea of what the steps of the testing were, what I should expect, etc. They are not forthcoming with information, which I find bizarre. Additionally, when I called to ask about the parking situation, a staff member said "I have no idea." Ummm.... well you probably should. I would not recommend this place.

STAY AWAT FROM THIS SH!THOLE! Get seen by Cedar Sinai Allergy or UCLA Allergy. OVER a month ago, I…read morewent through FOUR avenues to get these morons Xolair, my life saving medication. Firstly, for them to order it independently. Secondly, for them to get it approved through my pharmacy. Thirdly, for them to coordinate getting it with my previous allergist. And fourthly, for them to order more samples in case there would be a delay in any of these avenues. The fact that you don't have my life affirming medication TWO MONTHS, through MULTIPLE ways of getting it is ASTONISHING. Letting me know that they don't have my life affirming medication one business day before my appointment is absolutely unacceptable and the fact that they still don't have it is mind blowing. This place deserve to go to hell

Dr. Safvati is the best! He is caring, funny, intelligent and truly wants the best for his…read morepatients. He speaks to you directly, address all of your concerns and shows that he care about your wellbeing. His entire office staff was kind and helpful. The office is very clean and organized. I had a truly informative and calming experience. I would totally reccomend Dr. Safvati as your doctor!!

Dr. Safvati is the type of dr who is a glorified order-taker. He doesn't practice medicine; he says…read more"how can I help you?" Which means you've already been your OWN doctor. And when you ask for a specialist referral to an ophthalmologist or rheumatologist, you're out of luck. He wants to bill, not outsource his patients for another doctor to bill. It's absurd! It's crazy-making health care reflecting unscrupulous doctors EXPLOITING patients to give them as little as possible and still bill for the "service." Not all, but some drs are exactly like this.it won't improve until enough of us complain: "To complain to the Medical Board of California, submit a detailed written complaint online via the BreEze System or mail a printed Consumer Complaint Form to the Central Complaint Unit, 2005 Evergreen Street, Suite 1200, Sacramento, CA 95815. Provide copies of your medical records and a signed release.The board investigates claims of substandard care, negligence, sexual misconduct, and unprofessional conduct. Note that the board does not handle billing, price disputes, or poor bedside manner." If this resonates, consider doing something about it.