When you're on vacation and get a kidney stone, you want to go somewhere where you'll be taken good…read morecare of. Ascension Sacred Heart does just that. My husband drove me to the ER, but I was getting sick so violently I couldn't get out of the care. ER personnel came out to our car with a wheelchair, waiting patiently in the warm sun till the spasms were over. From the moment I was wheeled in, everything was handled calmly and orderly and kindly. It was a weekday morning so it wasn't really busy and I was seen in just a few minutes. I was wheeled back to the ER where the real work began. Now, I'm in pain and there are things that have to be done before they can deal with the pain. I was patient through that. I understand. And what they had to do...take blood, set up an IV, hook me up to monitors, etc was conducted with efficiency and gentle care. Then came the pain meds. One had to be "pushed" through my IV. Having gone to nursing school (but not graduating), pushing a med via an IV is an important skill and my ER had it! She explained all that would happen as the drug entered my body. She kept reinforcing her explanation as the drug began to take effect. I appreciated that! A second pain med had to be administered and by the time I was rolled to get a CT scan, I was feeling much better. The PA in the ER knew exactly what to, popped in frequently to check on me and practically held my hand as the stone passed. The facility was SPOTLESS. All the staff were calm and kind and seemed to really like being in the medical field, helping people. I usually have more questions than the average patient, and each person I came in contact with STOPPED and took time to answer all my questions. You don't want to have a medical emergency when you're on vacation. But I am truly thankful that Ascension Sacred Heart was close by for my needs. Great place. Great people.

Billed me $20,000 for a colonoscopy with no complications. Genuinely, find another place to go if…read morepossible. People and treatment was outstanding and my nurse was an Absolute pleasure in a bad time. But 14k for the "Surgical Procedure" (a colonoscopy) alone is absolutely atrocious and downright sickening. 0 Stars if possible.

Words can't express how thankful I am! The team at Andalusia Health were amazing! Professional,…read moreknowledgeable and most of all demonstrated immense compassion. Amy was my nurse very informative. Communication was amazing. She is great at her job! I had Ryan for my PA . His communication was great, very understanding and very easy to talk to. Melissa was did my paperwork and was very sweet as well! Everyone as a team did everything they could to help and fix my pain and potentially life threatening situation. There was a lady in the front I did not catch her name she was very sweet as well! Thank you so much for all you do on a daily!

Er staff that was to take care of me could have been done by a 6 yr old. They did nothing to help…read moreresolve my pain. The guys I saw were very uncaring! They decided when I came in not to waste their time doing their job.

WARNING , The [Northwest Florida Community…read moreHospital](https://www.yelp.com/.../northwest-florida-community...) is a total rip off, Less than one hour and two staples on head wound, OVER $5000.00 . This is highway robbery.

I had spinal surgery on January 8, 2025 with Dr. Aaron Creek and was a bit skeptical about having…read morethe surgery at a small hospital. I was extremely impressed with the quality of care I received. Check-in was easy and my entire experience was A+. I would highly recommend this facility.

So. My dad received care here, that I was less than thrilled about…read more Now, my mom is receiving sub par care here also. She was in patient for 20 hours prior to getting any nourishment. And no, it's not because she had any procedures pending. I called to speak to her care team, which they failed to speak to me or call me back and admitted to throwing my number away. I have her medical power of attorney, which they have on file. She had been in patient for seven days, and had yet to have any bathing services and had not had dental cleaning (ie brushing of teeth) in over four days. If this was a provider that was in home or a family member, this would be considered neglect and criminal. So not let your loved ones get "care" at this facility or at affiliated doctors. .

I was pleasantly surprised when I had to visit Flowers er a few days ago and was treated very well…read moreby everyone from er registration desk to surgery and then my room on the 4th floor. Thank you so much to all who had a hand in helping me get better! God bless!!~Celia Echols

Had surgery here today- amazing staff. I have severe anxiety and they gassed me before the IV so I…read moredidnt have a panic attack, this nurse (she was with robin) held my hand and after I woke up, I was given poweraide. One bad downside- Im itchy after the surgery but its not bad :)

From the owner: Enterprise Surgery Center is a multispecialty Outpatient Surgery Center. AAAHC accredited for…read moresuperior standards. Pain Management, Otolaryngology, Orthopedics, Opthamology, Podiatry, Endoscopies, General Surgery, Urology and Gynocological services offered.

My husband was in for a Ct scan biopsy this past Monday June 26. During the procedure he stopped…read morebreathing turned blue and he coded. They brought him upstairs to CVICU and was cared for in there until his death on July 1 2017. Myself and my family were met by Fernando and Hannah. Then Chey'ne which was pernounced like Shawn. Then there was Heather and Bryan and a few more my memory can't remember. But I want to say that these nurses made our stay there bearable with so much compassion. They were very attentive to our needs but to my husbands needs most of all. I will never forget the many tears I shed by my husbands bedside and a soft hand on my back and shoulder asking me if they could do something for me. Their hugs were so comforting esp Fernando and heather. We were also blesssed with great Dr's that did everything they could for my Jimmy when he got into the ICU. Though they didn't have answers they worked hard to help him. For 6 days the whole staff went above and beyond making us feel like our loved one had the best. Thank you from the Jimmy Page family. Jimmy Page room 10

Can't say too much about this place except it is AWFUL!!!Too many mistakes,unfocused,…read moreuncaring,and terrible bedside manner from hospitalists on certain floors...Nurses are top-notch,specialists at least Critical Care,GI Nephrology know their stuff...I will never recommend this TERRIBLE place to anyone I care about ever again...The 1 incident that literally sticks in my mind is the most unforgivable is where a medication called LEVAQUIN was given to my Mom and it swelled her tongue up 3x the size of her mouth...I kept saying it was an allergic reaction to a medicine she was being given by IV or PO( given by her G-tube)...The mistake was corrected but it had already done its damage...The medical professional who did this already know who,what,and how they SCREWED UP!!! Please keep your loved 1s away from this place no matter what...Go to HCA/ GULF COAST HOSPITAL...

I am a local and our family can always count on Doc Smiley's Urgent Care. Their staff is amazing…read more Go nowhere else if you need quick medical care in the area.

I hate writing negative reviews, but this one has to be written. I will never go here again…read more Terrible experience right from the front desk to walking out the door including a total misdiagnosis. Mind you it's hard to diagnose something if you don't actually examine it. A procedure, antibiotic shot and other meds prescribed by a different competent urgent care was what was needed. Drive a few more minutes. It may save you!!! I will never recommend this place or go here again.

I've been a patient for years and my Dr. recently left, no big deal, it happens. My well check is…read moreannually around July, and had labs done then as well (7 mos ago). The issue I have is that they refuse to authorize my pharmacy to a refill of a prescription for a low dose statin that their Dr. prescribed (for a one year term refilled every 90 days) without seeing me and getting new labs - In other words, they want me to pay for an appointment and new labs that my insurance will only cover once per year....because their employee left. But they have the labs, which is what providers use to determine whether the prescription is warranted. Statins are literally the most prescribed medication in the US and they have all the evidence to validate a simple refill but are trying to force me to pay a significant out of pocket expense to get it.

Extremely frustrating office to deal with. Exam tables are ripped. Didn't have vaccines for months…read moreover 4 months. Reno and staff are nice and seem caring but it's a poorly run office and we won't be back

On the afternoon of July 3, 2025, l was experiencing pain, nausea, palpitation, and excessive…read moreswelling on my left arm which is indicative of a severe allergic reaction (anaphylaxis) from an insect sting/bite and required immediate medical attention. As a result, I contacted the Veterans Administration Community Care line for prior authorization and was provided a referral number (which covered 100% of my visit) for a VA " In -Network" service provider ( American Family Care, Enterprise , AL. ) under the Veterans Administration Missions Act of 2018. After arriving and completing the required documents, I provided the receptionist a copy of my VA identification card and referral number as provided by VA. Approximately Ten (10) minutes later,. the receptionist called me up and requested a debit or credit number to be placed on file for my respective visit. I informed the receptionist that my visit was fully coveted by the VA, and that I only had in my possession my VA ID Card and the referral number from Community Care that guaranteed full coverage for my visit. As instructed by Community Care, I also informed the receptionist that I was seeking care under the Missions Care Act of 2018. The receptionist then stated, " Without a debit or credit card being placed on file, you cannot been seen." I immediately called Community Care regarding this issue, and was again instructed to tell the receptionist my visit was covered at 100%, and was instructed to give her their number (877-881-7618) for verification purposes. After being denied a second time, I requested to speak with a supervisor regarding the issue, and provided her with the same information as received by from Community Care. The supervisor stated the same, informing me ,"It is AFC's policy to deny patient care if the patient does not provide a debit or credit card to be placed on file." It was at this point, I left the establishment and called Community Care for an alternate In- Network service provider. I later received a new referral number for Ivy Creek of Enterprise, AL. I provided the receptionist at Ivy Creek my VA ID card and referral number(which she verified by calling the aforementioned phone number), and I was processed, treated, and released within Thirty (30) minutes after my arrival time. It is my opinion, that American Family Care fail to fulfill their service agreement as an In -Network Service Provider for the VA. Due to the fact that AFC's local policies conflict with how outside care is obtained under the VA Missions Act of 2018, and feel they should removed for the Veterans Administration list of In -Network providers. As a Veteran who has faithfully served this country for over Two Decades (Four Campaign Stars), I was denied care when I needed it the most. The allergic reaction I was experiencing could have easily turned deadly, but in lieu of being treated, I was repeatedly denied care (due to local policy) after completing the steps required by VA Community Care to be seen by an In Network provider. It was apparent that life, limb, or eyesight doesn't matter to this facility. As a result, I feel AFC should be removed from the VA''s Community Care list of In-Network providers and recommend that if you are a Veteran interested in being seen under the Missions Act of 2018, that you DO NOT USE this VA In-Network facility. J. Bynum Enterprise, AL. 20250714

I have been here a couple times before and everyone was super nice. Today, the front desk girl…read morelooked at me like I was an idiot when I told the iPad wouldn't let me check in. She told me that I had to select "new patient" even if I had been here before, and to try again. It never asked me if I was a returning patient or a new patient, but I tried again, 2 more times before I took it back to her. Then she tried. Then she tried on a different iPad. Then she said, "You're right! OK. I'll enter you manually--no problem." Everyone was super nice other than that. There was only 1 parking spot open in the lot, so I suspect it has just been a really long day for her. They were keeping things moving smoothly other than the hiccup with my checkin.

Some people are born to complain and believe they are more important than others as some of these…read morereviews suggest. I am greatfull to the staff in Southeast Health for finding and correcting a life threatening event (AAA) in the emergency room. Yes it took a long time for my exam because the amount of people in the ER . At no time in my 10 day stay was I ever not attended to with professionalism , excellent care and caring staff. Thanks for saving me! Ron B

Billing employees are inept. Did not charge proper…read moreprimary and secondary insurances. Call center is nonexistent. Calls are not answered. In line for call. Waiting so far over 40 minutes.