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    Doctors Urgent Care of Northlake

    4.5 (8 reviews)
    Closed 10:00 am - 5:00 pm

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    2 years ago

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    2 years ago

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    3 years ago

    Efficient, thorough and honest. I appreciated that they didn't run unnecessary tests and I was not prescribed drugs when I didn't them.

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    2 years ago

    See Dr Jenny - caring, thoroughly listens, the staff is sweet and answers your questions with respect.

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    3 years ago

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    Justin Family Medical - Schedule your appointment of awesomeness

    Justin Family Medical

    2.2(22 reviews)
    4.0 mi

    Feeling under the weather today and gave JFM a call. My Call was answered after one ring!! Which…read morewasn't heard of last time I tried to make a appointment. They also have a app to get in touch with them. Dr Monty is awesome and I have been using him for the past 7 years with no complaints other than the wait times but atleast other people are getting the same great one on one treatment I received.

    I rarely leave negative reviews, but after multiple experiences involving both my daughters and…read moremyself, I feel compelled to share my concerns. The biggest issue with this practice has been communication and prescription management. The office relies heavily on the Klara messaging system, yet despite the website indicating multiple front desk staff members, I have never once been able to reach a live person when calling the office. Everything is routed through messages, and responses are often delayed or nonexistent. Over the past year, both of my daughters experienced ongoing prescription issues. In multiple instances, birth control prescriptions were sent that carried unexpectedly high monthly costs, in the $50-$75 per month range. When we attempted to discuss more affordable alternatives and request medication changes, obtaining assistance proved extremely difficult. As a result, they continue to pay significant monthly costs for medications that are often covered at little to no cost through insurance when prescribed by other providers. I initially remained with this practice out of loyalty and because I wanted to continue receiving care here( Monty is fantastic!), but the ongoing communication and prescription management issues have made that increasingly difficult. We also encountered situations where prescriptions were sent to pharmacies that were highly inconvenient. We live in Justin, Texas, yet one prescription is sent to a CVS pharmacy in Frisco, requiring a significant drive for a routine medication. Situations like this should be easily avoidable with basic attention to patient information and communication. My daughter was told the "special and expensive" birth control she is on is only provided in Frisco, which was another reason to change the prescription, but they have a deal with a new drug, so that is what they prescribe. Most recently, I have experienced significant frustration regarding my hormone replacement therapy. My prescription was written for a 90-day supply, yet my follow-up appointment was scheduled beyond the end of that 90-day period, resulting in my medication running out before I could be seen. Knowing my prescription was nearing expiration, I proactively reached out before running out of medication. My pharmacy also submitted refill requests. Despite these efforts, my requests went unanswered for weeks. Because I take a compounded daily sublingual hormone medication rather than a long-acting injection, an interruption in treatment has a significant impact. Since running out of medication, hot flashes, mood swings, emotional symptoms, and other menopausal symptoms that had previously been controlled have returned. I fully understand the importance of follow-up appointments and lab monitoring. My frustration is not with the need for blood work. My frustration is that the appointment was scheduled after my medication was expected to run out, no bridge prescription was offered, refill requests went unanswered, and there appears to be no reliable way to speak directly with a member of the staff when problems arise. My concern is not with the medical concept of the treatment itself, but with the lack of responsiveness, follow-through, and communication from the administrative side of the practice. Patients should not have to repeatedly chase down answers regarding important medications, prescription changes, appointment scheduling, and ongoing treatment plans. Another concern I have is regarding my most recent lab work. My blood was drawn in the office during my appointment, but I later received a bill from LabCorp for more than $1,100. I have excellent insurance through my employer and have never received a laboratory bill anywhere near that amount. I am still trying to understand what was billed to my insurance and why the charges were so high. I hope this feedback is taken seriously because better communication, improved prescription management, and the ability to reach a real person when issues occur would dramatically improve the patient experience.

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    Justin Family Medical - 310 West 2nd Street Building 1 Justin, TX 76247

    310 West 2nd Street Building 1 Justin, TX 76247

    Justin Family Medical

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    TotalCare Family Medicine - Argyle - Patient Room

    TotalCare Family Medicine - Argyle

    3.7(9 reviews)
    2.6 mi
    Family-owned & operated
    Walk-ins welcome

    The usual person for drawing blood was out, and the substitute apologized profusely after poking me…read moremultiple times when I directed her initially I have small veins. Left with a bruise. The nurse was amazing great bedside manner and very knowledgeable. Labs take forever for doctor to review and front desk staff could work on their hospitality in person they're great over the phone.

    Everyone at the clinic is so nice and I have to give them that. The nurses are great…read more I did want to mention that when you go for weight loss shots and if you receive red shots then you are not taking only Semaglutide or tirzepatide you are taking B12 somewhere in the mix. They have no right to make their own Compounds such as mixing B12 with semaglutide. That's truly considered a pharmaceutical scam. I believe if you do tirzepatide at their office, which is the more expensive one your shot should be clear and that would be okay. I was recommended to go here by one of my friends who mentioned that she started on the cheaper shot, which was the Semaglutide and that it didn't work for her but the reason why it didn't work is because it's mixed with B12 and you don't really know how much you really are getting of the actual Semaglutide. I do not recommend going there for that reason.

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    TotalCare Family Medicine - Argyle - Our Argyle Primary Care, Urgent Care, and Behavioral Health Clinic building

    Our Argyle Primary Care, Urgent Care, and Behavioral Health Clinic building

    TotalCare Family Medicine - Argyle - Front Desk

    Front Desk

    TotalCare Family Medicine - Argyle - Front Lobby

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    Front Lobby

    Texas Health Breeze Urgent Care - Denton - Wall display

    Texas Health Breeze Urgent Care - Denton

    4.2(24 reviews)
    8.0 mi

    I had heard wonderful things about Breeze Urgent Cares, and I suggested that a friend go to this…read morelocation when she was having sudden onset shoulder pain. She was very upfront with the reason for her visit at the time of check-in and was charged $180 to be seen. They did NOTHING for her. She was told that they could not (or would not) write an order for a shoulder MRI. They suggested that she go to Direct Orthopedic Care instead. However, there was no refund of her payment. The front desk person should have been upfront that they do not do outside imaging referrals. Instead, they were too busy collecting her $180... Perhaps patient visits like this pay for the fancy lobby cappuccino machine? If you are experiencing any kind of muscular skeletal pain, don't bother wasting your time or money here...

    Absolutely awful experience!!! Came in with no one on the…read morewaiting room, was asked if I knew my copay. No I didn't, tried looking but never assumed looking for that would keep my child who might have a broken from being seen. I took a work call while waiting which then I was told further delayed my child from being seen. And at least one other walk in went ahead of us. The gal at the desk was rude and didn't care one bit. Heard her speak on the phone to others and truly had no interest in being a helpful person. Appalled at the experience given we have paid the 206 every other time without incident.

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    Texas Health Breeze Urgent Care - Denton - Prescription kiosk

    Prescription kiosk

    Texas Health Breeze Urgent Care - Denton
    Texas Health Breeze Urgent Care - Denton - Virtual Pharmacy Kiosk

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    Virtual Pharmacy Kiosk

    Doctors Urgent Care of Northlake - urgent_care - Updated July 2026

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