My husband nearly died TWICE of prostate cancer. He has been stuck with needles more than anyone…read moreever wants. The first time we went to this location, as much as he hates to get his blood drawn, he was shocked at how quick and painless the phlebotomist was. When we went the second time, the same gal performed the blood draw and he said the same thing; it was as smooth and painless as he has ever had before so I got her name. Her name is Ebonette. We REQUEST her. We have been a couple times more since and she isn't always available, so these times a gal named Sabrina was just as smooth. We are SOOOOO grateful for these gals as they are SOOO professional. They are efficient at getting everyone seen as quickly and happily as possible. We have been there when it's slow and when it's busy and these ladies always keep a beautiful attitude and smile for everyone. They are beautiful women inside and OUT! We need MORE of this kind of customer support~ ESPECIALLY with customer service waining so badly just about everywhere we go these days. Keep it up ladies!!!!! WE APPRECIATE YOU!!!

dirty place rude receptionist…read morefew seats to wait the person who collected my blood didn t know where to place the samples after collect and placed on the arm of my chair

I have been to this location several times to give blood to the vampires. This location used to…read morehave afternoon hours on Saturdays so that is why I made my lab appointments here. There are not many Quest locations in Ocala and with a full time job and having to fast, choosing a location that works with my schedule is always fun. I only visited here maybe 3 times because they no longer provide weekend appointments or there are limited times on the weekend that do not work for me. Every time I have visited, the processes went smoothly. I did not wait long each time and each phlebotomist was professional. The phlebotomists are always friendly and are great engaging in conversation, which I love because it distracts me. Getting blood every three months is a huge pain in the ass so its nice when they make it as pleasant as possible. This location was clean, neat, sterilized, and well stocked.

This particular location is the closest to my family so anytime labs are needed we always come…read morehere. It has definitely evolved over the years. At one point pre covid there was a human being to check you in, now it's all automated with kiosks. The rooms inside are spacious & every worker is friendly & kind & ridiculously speedy at their jobs. Highly recommend!

Probably the best experience I've ever had in any LabCorp. The women working were all incredibly…read morefriendly. patient and compassionate and never seemed annoyed with all my questions. Special THANK YOU to ANDREA for taking her time and talking me through, knowing I have a terrible needle phobia.

Lab corp needs more staff. If you are a walk in expect to wait 2 hours. If you have an…read moreappointment expect to wait also. Staff are professional bit obviously understaffed.

the staff is rude. I had an order to take my 1 year old here when the lady looked at the sheet…read morethey told me my doctor didn't order a hemoglobin test an asked me what test I wanted to do today. I asked didn't a cbc test have hemoglobin. she didn't know she had to Google it. We go to do the test she can't find my babies vein and keeps pricking him as he's screaming. I start crying and another staff member comes in and starts giving me an attitude and threatening to call the cops when I tell her what is going on. This location needs to be reported. The staff is not knowledgeable and is extremely rude.

When I arrived I found the office was closed and had to use their mobile unit which was outside in…read more90 degree heat. Then once I was in and had my blood drawn I was informed they couldn't complete everything my Doctor order. They were unable to take a urine sample at that location and they gave me a container to take home and drop off at another Quest location. When I arrived home I found there weren't any orders included in the bag. So I tried to call and only got a voice mail telling me to go to the Web page Not happy already, I do not drive and had to have my wife take the sample to the closet QUEST, and after arriving she was told she needed to check in. WHAT A BUNCH OF CRAP. First of all I should have been informed the location I made the appointment at was basically closed do to remodeling and recommend another location Then they didn't enclose Dr order for sample Worst was making us make multiple trips and couldn't just take sample and say sorry for the inconvenience but instead make my wife find a place to park and come in, then insist she needs to sign in.. Worst part is I am handicapped and can not drive nor climb stairs. I do believe either one of us, my wife nor myself will ever use Quest ever again William J Cunningham

My wife and I made an appointment to have a procedure done on 04/25/2025. We were told in sum and…read moresubstance by receptionist that insurance Emblem Health would cover the cost. The only thing was needed a co-payment of set amount of $144.36. Then after procedure was done, we receive a bill on 05/27/2025 for an outrageous amount of $656.32. We called immediately on 07/23/2025 and spoke with Casey rep at number provided 844-974-3800 and explained the situation that we were told BEFORE procedure took place that the insurance will cover cost of procedure. I even gave another insurance card Anthem to help cover cost of this bill. Now, again on 11/04/2025 we receive the same bill and same amount of $656.32 to pay. We called once again to resolve this bill and spoke to Martha on 12/02/2025, and once again explained mis- information given at time of making appointment and day of procedure. The rep. Martha responds were that insurance only paid $53.00 of bill, and the patient was responsible for the rest of bill. So, aside from already paying the amount of $144.36, now I needed to pay an additional cost amount of $656.32 more. To anyone understanding, this is an abuse of fraud and deception to obtain patients and then come with out-of-pocket cost to bills that otherwise would have been paid by the insurance. If we knew ahead of time that the insurance was going to cover very little at this location, I definitely I would have done procedure at another location. This is the reason for having insurance.

I have been a patient of Dr Among Clunn's for nearly 10 years now, which is saying a lot as I was…read morean RN I clinical healthcare for over 47 years. I know a great MD when I see one and Dr Clunn is the whole package. Not only is she one of the most astute diagnostitians ive ever known, she is also very kind and caring ( which is REALLY saying something, for someone practicing in a very difficult area of medicine, particulaly in pain medicine). So many people just want the drugs, opiates from their pain n med MD, but Dr Clunn looks at the entire person-physically, emotionally, their life circumstance, etc. Ive never felt like she rushed me through even on one of the clinic's busiest days. . She is truly a jewel as far as a person AND a physician and we in Ocala are truly blessed to be able to access her care. She deserves every one of these 5 stars.

Worst care and longest wait!!! Awful experience everybody was leaving. I told them I have been…read morewaiting and they told me that are a business and I need to wait and sorry they forgot me.

I was a little concerned to get my labs done here after reading the negative reviews…read more My experience was great. The waiting room was very clean with more than enough seating and there was a lady that welcomed me when I came in. She also cleaned the Kiosk after every person used them and was very helpful with instructions on how to sign in. My technician, Stacy was gentle taking my labs and was just so kind. Stacy deserves to be recognized for her quality work. Not that I like having my labs done because it usually hurts a lot but not with Stacy. In the future, I will definitely look forward to the outstanding care and service this office gives their patients.

EXCELLENT lab that does a wide range of testing, with care and a gentle hand. I elected to choose…read morethis small lab over the others for my pre-employment drug testing. I missed the crowds, and the respiratory risks that are rampant right now. Very clean, efficient, and knowledgeable. The lab is associated with an independent pharmacy of old-times with DME products, attentive staff, and a professional, courteous pharmacist eager to answer questions and support patients. 5-stars!

From the owner: ARCpoint Labs of Ocala is one of the nation's leaders in drug testing, alcohol screening, DNA &…read moreclinical lab testing, corporate wellness programs, and employment/background screening. We are among the fastest-growing Third Party Providers in the drug testing industry. Providing the most comprehensive menu of screening services and employment solutions, ARCpoint Labs utilizes the latest technological trends and improvements in the lab testing industry to ensure you have the results you need. We offer a variety of tests to include, but limited to: Drug Testing, Alcohol Testing, Clinical Testing, Wellness Testing, Infidelity Testing, Paternity DNA Testing, Relationship DNA Testing and Background Screenings.

CARE QUALITY WITH DR. GRAVES WAS OUTSTANDING! She cares for her Patients , is very concerned and…read moreprofessional with her patients. Hubby and I HIGHLY RECOMMEND DR. DIANE GRAVES ! Front desk receptionist is very caring and professional! Thank You Dr. D. Graves and ROBIN!

Dr Diana Graves is one of the jewels of healthcare locally in Ocala Florida. She always takes as…read moremuch time as I need on each visit which means a lot these days, when doctors are so very undercompensated for their skills and expenses ( ie: paying staff salaries, office expenses, answering services etc). Not to mention the amounts of paperwork that MDs are required to perform just to provide care ( for insurance , patient needs etc). Dr Graves is the type of doctor who truly listens to me and tries to help with every single issue of my multifaceted healthcare problems. She won Best Physician in Ocala local review contest for all of these reasons and more. I pray that she putlives me by many many years!!