Well they told me to go to a pharmacy that wasn't opened and then they closed. So here I am with no…read moreantibiotic and it's Saturday and I have no way to get it till Monday. I feel awful and I am very worried. Rushed me out due to the holiday. I'll never go back here.

Came here due to a cat bite and affected area very red and swollen, knowing animal bites are…read morenothing to be taken lightly. This particular urgent care center was closest to my work at South Hills Village so came here for the first time. I was very impressed. On a Saturday around 10 am, I was a walk-in without a prior appointment. I checked in at the kiosk and was immediately summoned to take and record my info (I was the only one in the waiting room). Then I was immediately taken to an exam room where the nurse took my vitals and washed my affected area. Then, with only a few minutes wait I saw the tech who prescribed an antibiotic, applied an antiseptic, dressed the bite wound and drew around the red area with a marker so I could monitor in case it spread. I was given instructions that if it did spread I was to head to the ER pronto for possibly IV antibiotics. They called in the prescription yo the Giant Eagle pharmacy close by so I could fill and start taking before I headed into work. I then exited without having to checkout or anything. I just want to say how impressed I was with the care I received from all parties. They were fast, efficient, caring, and all steps and instructions were clear.

I have a sick grandson and parking is already limited out here and now they bring in a bunch of…read morefood trucks to take up a fourth of the parking lot that is absolutely absurd how greedy are you people?

Had a health issue arise and came to emergency department. I felt I was treated w/ respect and in a…read moretimely manner.

Left my personal information out on the counter for everyone to see. Yelled at an older gentleman…read moreseveral times. Impolite and unorganized

If you want your prescription filled at a reasonable time, do NOT go here. I have been in this…read moreoffice twice in the past couple months, and both times I had to wait all day for my script to be filled. The first time, I went in at 11 AM and still didn't have anything filled at 6 PM at the pharmacy I had told them to send it to. The second time, I went in at 2 PM, and at 6:30 PM - thirty minutes until close - they still didn't have anything sent to the pharmacy. It's ridiculous to be an "urgent care" facility but not send your patients prescriptions. Unreal.

Previously Dr. Wong helped get to the bottom of an underlying problem which was missed by other…read moreDoctors. He's very thorough, yet streamlined in process and costs. Today he was able to help me with a virtual visit. It was so easy, Dr. Wong is great at communicating options and treatment plans, working with you. If you need labs, he'll order them or if you like, email you directly. If you have insurance, and choose to use it for the lab, that's fine. Or he can set you up for a discounted rate! Go see Dr. Wong on ihealth!

Walked in on a Saturday morning, got out with a diagnosis and prescription 30 mins later. Efficient…read moreand affordable! Only minor issue is, you can kinda hear people talking in the doctor's room while you are in the waiting room. Patient's privacy could be better.

Dr. Bowers and staff were wonderful. I so appreciate the care they provided to me. My family will…read morecertainly use this facility if and when we need urgent care.

I have been waiting for 2 hours to take a DOT drug test. Only 3 people here when I arrived…read more Including me.

I don't typically leave negative reviews, but I feel it's important to share our experience in…read morehopes that it helps other pet owners during an emergency. Our Weimaraner accidentally ingested what we later learned was a potentially life-threatening amount of Apoquel. We called ahead, were instructed to obtain a Poison Control case number, and then drove directly to the clinic. We arrived approximately an hour after the ingestion, but after checking in, we waited close to another hour before our dog was evaluated because the veterinarian was in surgery. Had we known there was only one veterinarian on duty and that emergency care would be delayed, we would have chosen to drive directly to a 24-hour emergency hospital instead. Once the veterinarian saw our dog and consulted Poison Control, the urgency of the situation understandably increased. However, the communication throughout this process felt rushed and, at times, confrontational. During an already frightening situation, discussions about the required deposit and projected costs seemed to take precedence over helping us understand our dog's condition and treatment plan. I completely understand that emergency veterinary care is expensive and that deposits are necessary, but I believe those conversations can be handled with greater compassion and empathy. To be fair, the clinic did induce vomiting, perform blood work, administer activated charcoal, stabilize our dog's elevated heart rate, and coordinate her transfer to BluePearl for overnight critical care. For those efforts, I am sincerely grateful. My disappointment is not with the medical treatment itself but with the communication and transparency. If we had been told at the outset that the veterinarian was unavailable because she was in surgery and that there could be a significant delay before our dog could be assessed, we could have made an informed decision about whether to seek care elsewhere sooner. Emergency situations are incredibly stressful for pet owners. A little more communication, empathy, and transparency would have made a difficult night much easier to navigate. Thankfully, our dog is recovering well, and we are incredibly grateful for that outcome.

I have two cats now, just lost a male cat about a 4 months ago…read more My Daughter-in-law has two cats. We have been going to Animal Argent care for close to 4 years, since moving into the wheeling area. Moglie my male cat was a mess, resecured from outside environment. Wasn't expected to live but the Doctor Shondrick and her staff said we will do our very best. Moglie last another full year. He was the best Cat Ever. He changed me. Thank You Doctor Debby Shondrick and your staff. Gary Loppe