I did a data shred drop off. My needs were small, one full trash can. The price was right at $50…read morefor my drop off. The communication and process was a bit off. As instructed on the drop off page of their website I called them to tell them of my drop off. First, I called in the morning to establish my understanding. The woman who answered confirmed my information and I was told to call when I was close, which I did. In my second call, ten minutes away, I was given directions and to go to door #7 not clearly marked). I was also informed, for the first time, that they did not take credit cards for drop offs. This meant I had to go get cash. As I arrived, one of their trucks was pulling in. He wanted to get into the bay of the garage. I asked him about drop off and he said he would call. This guy was very helpful and friendly, he entered the building, which clearly had credit card indicators on the door. If not for drop offs, for whom, as pickups would not see the door? Once I emptied my documents into the barrel, the truck driver emptied the barrel into the truck shredder. I don't think they have an on-site shredder, maybe just truck based. He took mt money, but then had to go looking for change. I only had twenties, as I was not expecting a cash exchange. So, good price, nice guy, got my shredding done, but it seemed a bit haphazard. Could work on processes.

Do not rely on these people to show up. They missed our appointment one day so I called to…read morereschedule and they never showed up for the 2nd appointment either. I wasted a whole day waiting.

I have used their services back in 2013 for picking up and shredding documents. I had decided to…read moredrive up recently (within about 7days of the new year) and save some time and money. Here's the thing about old documents,like maybe some of you out there, I still had a lot left going back some 16 to 17 years. Now like a lot of people out there I have a shredder. Let's be honest though,how many of us (10 pages at a time) will actually shred such a big amount in a relatively short time? Raise your hand. (Pause). Yeah me neither. This is where neighborhood parcel comes into the picture. They are quick and efficient. If you take the drive up there my advice is to look for parking space 999( no not even making this up) as that is right in front of the building. They remembered me from a few years ago (hey I had a ton of old papers then). They are friendly as well and weigh each loose bag by the pound. Ironically I filled out and had them mail out the notarized certificate of document destruction. They will also email it to you only if you prefer. I can't tell you how much time they saved me (as I am getting to that stage in life of weighing time vs. money vs. the fact I won't do it all myself in this case). The relief of knowing that these old documents I was never going to look at again were all gone is priceless. If you've got a whole lot of documents you have been "meaning to get to" bring them here.

Beware of this place !!! The reviews are correct. Rude…read morecustomer service is an understatement My FedEx plastic sleeve ripped and I asked if I could have one ? SORRY was the response. The drawer is closed and I have to charge you for it. They are FREE Go elsewhere folks!!!

Exceptional service, quality and value! I highly recommend! I plan to go there again when needed.read more

Greta people and friendly drivers. We had another shredder that never showed up on time and we had…read moreto fire them. This company was very dependable, friendly and the rates were very reasonable. We highly recommend them for any shredding services in the Boston area.

Amazing service from start to finish. Inquired about document shredding services. Found the…read moreentire team to be knowledgeable and helpful every step of the way.

I wanted to let you know how impressed we were with the service we received from New England…read moreSecurity Shredders on 3/11/2021. Ryan and Tyler were amazing! They were polite, respectful, very hard working and went above and beyond our expectation of service! You have two great employees in Ryan and Tyler. Thank you to each of them and to you. We look forward to working with New England Security Shredders in the future and would highly recommend your company! NASC - Nashua Ambulatory Surgical Center - Renee S.

I brought 300 pounds of old work files to be destroyed. I was so impressed by the business and…read moretheir professionalism. Also - it is absolutely the best price around.

Valley Green Shredding is the absolute best! They are very responsive and accommodating with…read moreservices of 4,8 or 12 weeks. I couldn't be happier with this company for my shredding needs.

Great customer service over the phone; Driver showed up on time and was very professional and…read morefriendly; throughout the entire process they were very professional, friendly, and efficient. I could not have asked for a better experience!

Great! I don't have much else to say! they do what they advertise, great for a business or a…read morefamily's shredding purposes. I have a business that accumulated 5 60 pound boxes over the years, so old that I don't need them anymore but they contained a bunch of private info. oh they also do hard drives! couldn't be much easier or more professional. very pleased and you will be too!

Horrible service They schedule appoinments and don't show up. This has happened to our company…read moremultiple times. They do not respond to phone calls or emails, despite saying they have 24 hour service. Supervisors do not call you back. We're paying for a service that we aren't receiving. Do not do business with this company.

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.