I have had many dealings now with several of the employees of this company, and I must say, I don't…read moresee how the negative reviews ever came to be. I spoke with Diane in the office, first. She was very kind and took note of what jobs I was needing done. She then passed my information to Shane, who called me back the same afternoon. He was polite, professional and when the time came, punctual. He was hired originally for a termite and well inspection due to a refinance on our home. I was so pleased with this company, I actually hired them to also begin pest control. I had my first application done last week, by Peter. He was on time, informative and delightful to speak with. I have since called the office and have spoken to Diane's daughter, Karen. She helped me get my bill paid and sent me the paid invoices within minutes. I will absolutely continue my business with this company as long as the service remains the same!

I have used Professional Termite and Pest services for many years at my cabin in WV…read more They have been a great company to work with. Diane in the office is the best. She has always been so helpful with appointments and messages to the service man.

Lee did an excellent job for me. He is a hard worker. Would have no problem with using his services…read moreagain.

I have been using Lee for about two years now after having problems with some of the nationally…read moreknown companies. PREVENTION is his motto I think. I've not experienced any problems with unwanted insects or critters since using Lee He will invoice you electronically and you can pay online. Quite the talker and can explain anything you might be confused with in detail and give tips on how to control certain problematic pests Recommended

A 5 for tech Karen but score pulled down by changes in service and price over the years…read more We have has Home Team for several years first with Pest and then Termite service. I'venotived over the years price increases and some cut back in service such as putting traps and baits which other Pest Companies provide. I have been tempted with other providers offering the same ormore services at lesser costs but the only freason we have kept Home Team is its technician for the area Karen who works diligently, is very pleasant and keeps homeowners informed. This service I notices someone else so should she leave, we may consider another firm that provides the "extras"we received but now don't. Always hard to understand when prices go up and services go down. So kudos to Karen who is excellent at her job. She represents the Compay well and I hope she is appreciated by them. The few times I have had to deal with the Home office its been hit of miss with customer service.

This company we have used over 13 years with no issues ,very happy. THEN After 1 Tech not doing his…read morejob properly over and over me complaining and asking for a different tech I was " released" from service. We were paying full service costs yet tech didnt check the outdoor centricon units, I offered pictures for proof, he did not remove cobwebs as per contract, and so forth....I complained again and they made up an excuse to let us go AFTER 13 years of service and 100% on time payment. I would not trust this company as they put their techs above the customer. I would not recommend them due to their shady billing for services not performed and how they treat an excellent customer who just wanted good services.

Have used TotalPest services for 6+ years and they have always done a good job…read more Started with small ant infestation, After first service and quarterly visits everything has been good.

Total Pest Services is a terrific company. The owner is honest and trustworthy, very knowledgeable…read moreand experienced for all types of pests including bats, and is very responsive in answering and returning calls. I highly recommend this company.

We originally called Petti to handle a sudden carpenter ant explosion. They were so responsive (and…read moreeffective), we now have quarterly inspection/treatment. Today, technician Rob removed a wasp nest on our patio. He was not only professional and friendly, but very brave--and understanding of barking dogs. Thanks to him! Absolutely recommend!

I needed a company to come out and remove a birds nest from our vent; they came out the next day…read moreand assessed and gave us an estimate that day. I called and paid then they tried to schedule me 2 days out but I was going to be leaving on vacation and needed to get laundry done. I can't believe they moved some things around just to accommodate my needs and were able to get me on the schedule the next day. I am so thankful and cannot express my gratitude towards the employees of this company!!! From calling and talking to the amazing ladies to the wonderful people that came out and helped us remove the birds nest and also sprayed for wasps in the other vent!! THANK YOU SO MUCH!!!! AMAZING PEOPLE AND COMPANY!!!

Shane went above and beyond to help with some gravel repair, fitting the job next day. Extremely…read moreresponsive and professional--would highly recommend!

We used Elite last year for our lawn care. They are quick, professional, and keep in contact…read moreregularly. If we were not moving, I would be using them again this year! Recommend to anyone in the area.

Of the many home services we have had since we moved here, this is by far the best money invested…read morein our home, and it truly is a bargain. I originally called this company after my neighbors recommendation because I had a bad wasp problem. So bad, we didn't want to go outside. After getting estimates anywhere from $500-1000 from other companies, we tried to spray the roof ourselves with products bought at the hardware store. Of course it didn't work. Then we called bargain pest control. Really affordable, and I haven't seen a single wasp. I am so impressed with the customer service and quality of the service.

After an inspection was done on our home, we were told we had termites, carpenter bees, and ants…read more The company that performed the inspection was going to charge over $1400.00 to do an extermination. Rick was recommended to us by a family member, so we called him and he came out the next day. He arrived exactly when he said he would. He sat with me and explained what the bugs were doing and what he was going to do to fix it. He did the entire treatment and charged more then $500.00 LESS than what the previous company had said they would charge. It is very rare to find an honest business man, but Rick was completely honest and didn't try to take advantage of my lack of knowledge. He was very respectful, prompt, informative, and honest. I, personally, will be using him for all pest/termite related problems from now on. I HIGHLY recommend!!

Weed Man Lawn Care Review - 03/07/2026…read more (Overall positive experience with one concern) 2025 was the first year we used a professional lawn care service since purchasing our home in 2018. We had been doing all of our lawn care ourselves and were a little hesitant to try a service again after a poor interaction with another "big name" provider. After researching options online, we decided to give Weed Man Lawn Care a try and overall we're glad we did. Throughout the 2025 season the technicians were knowledgeable, personable, and willing to answer questions. I have a process engineering background and tend to ask a lot of questions, and the technicians were always open to explaining what they were doing and why. While there were a couple minor issues during the season, the company generally responded quickly and worked to address concerns when we contacted them. Brittany, one of the onsite managers, deserves special recognition. She visited our home multiple times and was very personable, knowledgeable, and detail‑oriented. After my most recent customer service call, Brittany personally came out to remeasure the yard's square footage so the 2026 service program billing could be reviewed and corrected. Taking the time to verify measurements and help resolve the issue made a very positive impression. The one area that left me disappointed was the automatic annual renewal process. I did not receive any advance notice or reminder before the 2026 program was activated. During the 2025 season I had mentioned to both technicians and phone support that we would need to review the lawn size and service plan before the 2026 program began, but the program appears to have been activated automatically. When I logged into my account it showed services ordered on 12/29/2025. I do not recall placing an order on that date, especially since I had already disabled Auto Pay. This may simply be how the system processes annual renewals internally, but it was not clearly communicated beforehand. I also searched the website and my account portal for terms such as "continuous service," "automatic renewal," or "annual renewal," but was unable to find clear written information explaining how the renewal process works. Overall, the service quality and technicians have been very good. With clearer communication about the renewal process and advance notification before activating a new season's program, this would easily remain a five‑star experience. If Weed Man management is reviewing feedback, I would appreciate clarification on the company's written policy regarding automatic annual renewals and how customers are notified before a new service program is activated.

Crystal S - I called you per your response. Left my full name and number. Never heard from you…read more Hard to believe customer happiness is your highest priority if you don't return calls. 1 star because I can't leave less.