Samantha at Pawville did a fabulous job grooming my miniature poodle today…read more My little guy is disabled and does not have the use of his hind legs. This means that many groomers are not willing to take him on since he can't stand on his own. But he's used to being groomed and the groomer where I used to live always told me that he was sweet and well-behaved. Samantha was just wonderful with him today. I was very nervous because of terrible experiences with other groomers in the area that I had tried. But Samantha was very patient and listened attentively to all my concerns. She was ready to take him when I walked in and he was ready to go at the exact time she told me he would be ready. Pricing was in line with what other's have charged. Pawville's new location at 3048 C Berkmar Dr. is super clean and is in a great, easy to reach location. So happy that I finally found a groomer I feel I can trust. Thank you, Samantha!

Samantha and her husband are wonderful! Our dog literally gets so incredibly excited to go to the…read moregroomer... which I can't figure out for the life of me bc he is crated (he isn't at home) AND bathing/brushing him at home is a nightmare. Safe to say it must be their personal touch. He is a Portuguese Water Dog (so have to groom every 8-10 weeks) and he always comes back looking great. Very receptive to tweaks when we decided we liked his ear fur shorter and head less round. and now as a repeat customer, they know exactly what we want which is super helpful so either me or my husband can do the drop offs without having to attempt to describe what he should look like instead of the overgrown fluff ball standing in front of them.

I was contacted twice but the groomer never got back to me after the two contacts. I'm still…read morewaiting for a response.

I am so grateful to have found Emily and Cedar Creek Dog Grooming! Her biz model is amazing in that…read moreshe comes to your house and washes/grooms your dog in the comfort of their own home. Brillant! She was so gentle and sweet with our 11yo Golden Retriever. He took to her immediately, and actually seemed happy to be being cleaned. He normally hates the groomers, it gives him so much anxiety with all the other dogs there and the noises. He shakes and will not get out of the car. So, Emily coming to us and making him so comfortable while getting a much needed bath/groom was amazing. This service is a God-send. He smells and looks so handsome, too. I HIGHLY recommend Emily and her business!

So disappointed in the groomer, I told her keep the length on his head and ears, and this is what…read moreI got! She told me she didn't think he looked good with long fur on his head, so she cut it, and not even a straight cut. She also shaved so close she made him bleed!

We ran into the Crate and Marrow table by happenstance at a Pro Re Nata winter market, and they…read morewere sweet enough to let our pup sniff all the goodies until he picked out the perfect bone for him! The No Hide bones they sell are made of only the most high quality ingredients, and they actually LAST! A great find. They even sent Tiger home with a little baggie of dried chicken strips on the house! We look forward to visiting the shop in person sometime soon.

Dogs are in tiny crates during "nap time" which is barking for 2 hours with high levels of anxiety…read moreand no room to actually play like other places. Would recommend doing your research and find another place for your fur baby.

I recorded a Dogtopia Charlottesville canine coach handling my dog, Marlee, in an aggressive and…read moreunnecessary way. I had been watching the webcams continuously, and there was nothing in her behavior to justify it. When I rushed to pick her up, staff brought out two different dogs that weren't mine before finally bringing Marlee out. I showed the video to the front desk staff and the shift manager, who told me it "looked bad." Later, regional managers labeled the move a "forced sit," but from what I saw, there was nothing Marlee did that would have called for that response. I immediately pulled her from their care and will not be returning. If you use this location, I strongly recommend keeping a close eye on the webcams and asking questions about their handling practices.

I took my 17 year old miniature schnauzer there to get him groomed. The groomer shaved off his…read moreeyebrows, and all his facial hair! He looked like a little lost lamb! He was my special boy and sadly I had to send him to heaven looking like that. It broke my heart. He was so handsome.

Petco values their POLICIES more than their CUSTOMERS. I bought a 75 gallon Aqueon filter in May…read moreof 2023. It stopped working yesterday. 7/3/23. I am an aquarium hobbyist of 20 years. I have been a customer of Petco through many, many, many managers. I asked for an even exchange for the filter and because of their 30 day NO exchange, refund, don't ask, question or inquire policy - would not even consider an exchange even tho they had three on the shelves. I needed to invest in another filter because I did not want my fish to die. After going through Petco Corporate Headquarters, I called Aqueon. This company stood by their product and I was able to speak to them as a solid customer of their product and got a satifactory resolution FROM AQUEON. Aqueon products are sold ONLINE. I would recommend buying these products online and NEVER going to PETCO for anything - ever!!!!!! Can exceptions be made?? Of course they can. Hello Petco! This could have been a much different review. I don't need to get anything at this store. I supported it through the 12-4 opening only hours. What a waste. Now I know - Now you know. Do Not Let Anything Break EVER from this store!!!!!! Then - you will probably, maybe have an ok experience.

Where did you go?? Closed without notice or explanation. As a long time client, with two…read moredifferent Yorkies, I was extremely shocked that no attempt was made to advise clients they were closing. This was a few years ago, so do not know why it's still on Yelp!

AMAZING. Let me preface with if you have a serious sense of urgency regarding your dogs groomer,…read morethis may not be the place for you..BUT if you don't mind the vacation you and your pet get for the day, then check this place out. The care, patience and attentiveness for the pets is obvious, and she ends up with a great haircut every time. The prices are also very reasonable for charlottesville. Thank you Pantops Pet Salon!

Every Time I bring my German Shepherd they they take good care of him ! i take him there every time…read morei leave town

I suppose they don't want to groom my sweet old golden-doodle. They would have done a better job at…read moregrooming and not charged $150 to do it!