It was over 3 weeks ago that Milo went to "The Spa". A long fur cat with an undercoat that mats…read moreinto balls & dreadlocks, he refuses to let me brush them out. Normally a cat who loves to be held & cuddled, brushing is not his thing! So 2 - 3 times a year he goes to see Sara. Getting him into the carrier, he starts screaming, and it continues on the short drive to Chow Down Pet Supplies. Every customer is alerted to his arrival. Once in Sara's room, he calms down. Milo loves her! I help to hold legs as she shaves and combs him. Returning home, nails clipped and usually with a Mohawk "do", he has a spring in his step, and shows off to his girl cat housemates.

So happy! More importantly, the dogs were happy and they looked great. Nice little place, very…read moreclean, and the dogs aren't kenneled in between grooms, so they're stress-free. First time they've been just as happy when I went to pick them up as they were when I dropped them off. Can't recommend this place enough!

Treated my elderly Labradoodle with love and care. His grooming is perfect. He came home relaxed…read morewith no stress. Highly recommended!

High turn over rate of groomers. Tend to ignore grooming instructions, you just get what you getread more

I Love this place!!! I've Been there many times before, since I live close. I figured before that I…read morecould only afford an occasional treat since it seems very high end. Then my Daughter told me about the raw Dog food she found here and started giving to their 2 big Dogs, how reasonable the prices were, and how much it helped her Dogs. I've started buying it for my Yorkie, and mind you, she's a picky eater yet I was able to return the unused portion. Today, when I went in I was looking for the food my Son recently started giving his dog and couldn't find it. The girl working asked if I needed help. We looked together but couldn't figure out what kind it was. She offered to look it up on the computer with his phone # and found it! She was so helpful and nice. I was smiling on the way out. I am so grateful. Made my day!! Thank you!!

The entitlement in this store is completely unreal. Secondly, I buy one brand of dog food, two…read moredifferent types same size for years upon years and I'm supposed to be on bag number seven, but I purchased it today and was told this was bag number two, which is a complete lie. I'm not sure if they just don't like honoring their free bag of dog food after you buy 12 or whatever it is.‍‍

Amazing! This place is absolutely the best. We just walked in and immediately they were able to do…read moreher nails and with a Dremel, brilliant!!!

What a horrible place!! Deserves zero stars. We gave them a 2nd chance and they still blew it. They…read moreare unprofessional, untimely and disorganized. Our dugs both shake when they go there.

Friendly knowledgeable staff. In and out in a jiffy. Would…read moredefinitely come back if we are ever in the area again.

We took our 7-year-old Border Collie, Jack, to the PetSmart in Grand Junction for a bath and…read morehaircut--and they completely shaved him. Anyone with even basic grooming knowledge should know that shaving a double-coated breed like a Border Collie is harmful. Their coat protects them from heat, cold, and sun; once shaved, it may never grow back properly. This was not a small mistake--it was a clear sign of negligence and lack of training. Jack's coat may take months or even a full year to regrow, and it may never return to its original condition. The health and comfort of our dog were put at risk for no valid reason. We are demanding a full refund, a formal apology, and a clear explanation of how PetSmart will prevent this from happening to other pets. I would not recommend this grooming service to anyone.

I've taken my Havanese/Maltese to this location three times so far. I took my dog there at noon…read moretoday for his grooming appointment, and was told that it would be two hours. I stopped by at 2:30 and could see my anxious dog was finally on the grooming table. I was told that 'We will call when he is done', and it's now 3:40 and I'm worried about my dog. I tried to call before 2:30, but you only get somebody's recording and there is no way to contact them on the phone. This is why I went there in person. I felt that I was treated rudely today. My dog was not happy to go there today, and now I doubt that I will use their service again! I hope they call soon and that my dog is safe!

Wow. I took my adorable yorkie several times to this groomer and asked that they leave the pads of…read morehis feet alone. My dog licks his feet if the hair on the pads are cut. The last time he was groomed the pads were cut. I called and talked to the groomer and told her the problem and she denied cutting his pads. I told her I could tell they were cut she said she would talk to the owner. I called back and talk to the owner myself because they never returned my call. The owner said that only she could do the grooming, then. I said that sounded fine. Today I had an appointment and I just got a call saying they didn't want my dog back again because I complained. What kind of business is this that does not want to make things right? Bad business.

I have left my girl with Wag Resprt 2 times, a year apart. Last year, my dog came home skinny, and…read moredidn't bark for 3 weeks. I have a hound dog. She is a barker. So this year, I supplied a harness, and a note asking them to use it, and even advised they could leave it on her if that was easier. I talked to 2 separate front desk attendents. They did not use it. I recieved a picture of her with a choke collar. I asked them then to please use the harness. The next picture had the harness on while STILL using the choke caller. Not sure what the point of that was. I also didn't get a picture for two of the days, even though I was on that plan. I am extremely disappointed. And had at least *some* hope of a better 2nd experience. We won't be back. Please reconsider if your dog is a barker, or puller.

We got the same story as others with, "Your dogs didn't eat very well for the first handful of…read moredays, but then they started eating normally", yet we left a 30lb bag of food for them, and came back with maybe 5lbs at most. Strange, I know. What really gave us a red flag, is when I asked to see thier facilities, and both women at the front (one skinny, one big) acted extremely timid to show us where our dogs had just spent the last 7 days. They refused to allow me to see the exact kennel that they were being held in claiming they couldn't "because a manager wasn't there", giving off an extremely uneasy vibe as I tried to do so as if they were blatantly hiding something. Maybe if they were more transparent in where our 15yr+ old senior animals were staying, we would return. It's the way they came off, deliberately trying to avoid showing us where our animals were kept that raises suspicion. No cots were visible from where they were allowing me to view either, just concrete floors, which I'm sure my elderly dogs had the pleasure of sleeping on for the duration of their stay. I truly wish there was a more reputable business that wasn't so secretive about how our animals are being kept. We won't be taking our dogs here again because of this.