We have our dog in daycare there and The staff is simply…read moreamazing, especially Alexis! We wish that she was outside a little more during the day, as opposed to being inside all day. Nevertheless, she receives a lot of love and attention. She's around other dogs and is socializing properly.

We have been taking our dog here for a couple of years. The know him and love him. He is always…read moreexcited to be there and loves to play. He is well cared for and happy, and we check in on him via the video cameras at least once a day while he is there. While there have been a few issues along the way, the staff works with us to manage them, and always keeps us informed.

Denise and Paul were amazing to our dog. They were very responsive to messages/emails and we…read morereceived updates regarding our dog throughout the day! We are so happy that we found this family to help care for our dog when we are away.

This review is long overdue. We had Denise & Paul (and their son) care for our 4-yr-old dog while…read morewe were out of town for 4 days and 3 nights. Besides this being a really warm, caring family and the home being set up for dogs (a backyard for them to roam and cushions and beds around the home for the dogs to choose from), daily, Denise texted us status updates. Our dog was being spoiled with massages and a lot of attention. We felt very comfortable and assured with the time and care they were providing. Besides the family dog, there were other dogs there, which suited my dog just fine. Also, at the end, we were presented with a little memento of a framed picture of our dog from his time there with a message from the family. It was an outstanding experience.

It's funny that in this businesses description on Yelp and in the sign on their window Curbside…read morePick-Up and Drop-Off is available, yet when I showed up today to drop my dog off the person at the front desk made me come inside. After pointing out the curbside option to her she refused and made me enter to answer 3 questions in person that could have just as easily been done over the phone when I called to alert them I was there. She also had her mask just over her mouth not her nose. This was sheer laziness and irresponsibility. Updated: The manager reached out to me and confirmed curbside is still in effect and improper mask use will not be tolerated. She also upgraded my dogs room which was appreciated. Thank you for addressing my customer service concerns promptly. I have changed the review from 2 stars to 4 stars to reflect this and since my dog always seems to enjoy himself there!

** Please Read Before Bringing Your Dogs to Pooch Hotel**…read more The new manager, Sue Reda, is absolutely HORRIBLE. She takes **no accountability** for anything. She missed fed my dog -- and I can't help but worry, what if it had been medication instead? This isn't just frustrating, it's dangerous. Other clients have noticed issues too. One of my friends' dogs was completely forgotten -- how are we supposed to trust they're even being let out for potties or cared for? To make things worse, I personally saw a pit bull mix placed in the small dog group. I have nothing against the breed, but that is absolutely not a small dog! -- it's unsafe and reckless. I'm sharing this because I care about the safety of all our pets. Please, **reconsider before trusting Pooch Hotel with your dog** under its current management. To Sue Reda: This isn't the job for you. Please reconsider this position -- it is NOT meant for you. The care of people's beloved pets is a serious responsibility, and this role demands far more attention, compassion, and professionalism than what's currently being shown.

We have a 2.5-year-old mini goldendoodle who is anxious and skittish and doesn't socialize very…read morewell. We had a number of pet sitters but didn't feel that they really understood our girl. Loukia definitely fits the bill! She took her time getting to know Jozie, even though she had five other dogs at the time. She is concerned with the overall health of the dogs and prepares fresh food. She sent updated pics and videos daily and it was evident that our pup was finally feeling comfortable while not being with us We are very grateful for her work with Jozie and would definitely recommend Loukia to pet owners looking to have peace of mind when boarding their pet..

Loukia's Wholistic Pet Service has been amazing for taking care of our 76 lb male golden…read moreretriever. She is great with the dogs...loves them and runs a tight ship so the dogs know who's in charge and don't get into trouble with one another. Our guy LOVES going there and that allows us to travel knowing he's in the best of hands. Thank you for providing Peace of Min Loukia!

Kayla and Pawfect Day were lifesavers for our family!! Our usual dog walker/sitter was unavailable…read moreat the last minute and Kayla said she had availability for the July 4th holiday. She came over ahead of time to meet our dog and was so kind, easy to talk to, and made everyone feel relaxed. Kayla was excellent with sharing regular updates and photos of our pup. We plan on using Kayla's dog walking and pup-sitting services anytime we go away. The website was easy to navigate, pricing was reasonable and clear, and we were offered a discount for being a first time customer. Highly recommend Pawfect Day!

From the owner: At Pawfect Day, every day is A PAWFECT DAY! We specialize in reliable, personalized, and premier…read moredog walking and pet care services, servicing NYC and Fairfield County, CT. Making tails wag and days pawfect since 2008! 🐾

Beezys pack was so quick and communicative and we had a great session! She understood our dog…read moreimmediately and gave us great feedback and instructions to fix some of her behavior issues. She also set us up with some helpful guides for the future! 10/10 recommend.

Beezys Pack provided me with great resources and tips for my pup who was dealing with bad…read morereactivity. She works with many rescues and also helped with some of the pups I was fostering. Aubrey is so caring, passionate, and knowledgeable, you can tell she really cares about the work she does / helping pups, and it makes a BIG difference. So grateful to have her as a continuous resource.

Sound Pups is amazing and Kate (the owner) is the best. We have a very high energy and oftentimes…read morehigh maintenance dog that I worry about a lot when at work. My husband and I both commute into the city and Kate is so on top of the scheduling and responsive to our needs. When we had an emergency and couldn't get home she was over at our house within an hour. When our dog got a cut on her foot while playing Kate took her to the vet, got her medicine and even footed the bill despite my trying to cover it. She also runs the business like a true business and makes invoicing a breeze. Words can't describe the peace of mind it gives me having sound pups in our neighborhood!

Admittedly, I am THAT dog mom. I'm the dog mom that constantly worries, the dog mom that treats…read moreher pup like a human child, the dog mom who has a tough time trusting anyone with Molly's care. With that said, I have absolutely no reservations about using Sound Pups. We have family in Norwalk and we visit frequently; we've needed someone to walk Molly while we're out and about with the fam. As soon as we did a meet and greet with Kate, I knew Sound Pups was the walking company for us. I expressed all of my anxieties and Kate confidently addressed each one. She understood my concerns and I walked away feeling COMPLETELY confident. I also have to admit, that doesn't happen often. When we're in Connecticut, I entrust Sound Pups to take care of Molly so we can enjoy our time with the family. A++, absolutely recommended. Thank you, Kate!!

Ive unfortunately had to change my rating of a Cats Place after being a loyal customer for 7+…read moreyears. I've seen a shift in the way the place is staffed - the new staff seemed to care less and less. I've ignored signs (being that I myself work at an animal hospital - the burnout is real) but the fact that clients pay you to take care of their fur babies is a service you commit to provide. My boarding experience earlier this year- I noted that medication for my sick asthmatic cat was not given by the staff due to the fact that he "looked stressed". It would have been okay since they take your phone number in case of an emergency and promise to call if anything comes up. Instead I took him home, coughing and wheezing after 4-5 days away to look at the inhaler count to see it hadn't moved. I wasn't notified at pickup and had to call them to find out why. The funny thing is all the times we have used them to board, he could come back sick and we always used to think it was a change of environment. When I complained Jessica (management) was really great and compassionate and apologized essentially for the mishap and informed me that they will have protocols in place to tell owners when things like this happen. That's great, right? Except that it shouldn't take a mistake to have that plan in place. That should be the FIRST thing you do. I ended up having him admitted in another facility for 3+ days in Emergency until he was back to normal. All in all, it's a clean facility with only cats which is a major plus. However, I don't think we will be returning anymore. For those of you who board your pets, make sure that meds are being done when they are supposed to be done whether it be marking the bottle or noting the counts.

The rudest most despicable people I could ever imagine. After years as a customer and thousands of…read moredollars spent on our cats care they left us high and dry with no treatment plan and no medications for our extremely anemic cat in her most critical moments. To add insult to injury, they threatened to call the police on my fiancé after she called 4 times begging for the vet to call us back or put in a prescription before closing time. I would not recommend my worst enemies bring their cats here. All they care about is taking your money, of which they managed to extract thousands from us, but when it comes to the actual care of your animals they could not care less. After being told we were no longer "a fit" at this vet, we made the decision to bring our cat to the local emergency vet for a second opinion. Lo and behold, she was diagnosed with feline leukemia, which she was also likely suffering from the last THREE TIMES we brought her to A Cat's Place since last April for the same symptoms, where the vet insisted on several occasions that our cats diarrhea and low grade fever were due to stress. Unbelievable. Who licensed these people to practice medicine on animals?

My dogs do not hesitate to enter the doors at The Boarding House. The staff take very good care of…read moremy dogs and Kevin does an amazing job grooming them before pick up time. I would not hesitate to recommend The Boarding House to anyone. I have the utmost confidence in their care.

I so appreciate The Boarding House accepting our pup for a last minute trip. Kevin and the team…read morehave been so kind in sending photo updates and reassuring me that Remi is having a great time and enjoying the kind staff members. I've included photos which show how clean the facility is, too. Thank you for taking great care of us! For those reading this, a reminder to make sure your dogs are registered with your town before boarding them. That is a new rule in CT. :)

They are friendly, kind, and great groomers!! We love them and would definitely recommend…read more We are so happy with how our doggy turned out! Neon Dog was fantastic from start to finish. The staff is super nice, they got us in and out quickly, and my dog is looking like an absolute superstar. You can really tell they treat every dog like their own. Definite 5 stars!

They took great care of my chihuahua mix Bunny. The groomers said she was so sweet and a good girl,…read moreshe just had some trouble sitting still! She looks so beautiful and clean now. The shop was also so cute and had lots of fun goodies. Can't wait to come back!