Wow. Terrible customer service. I came in here to BUY cat flea medicine but the salesman tried to…read moreforce me into one product that does not kill flea eggs. I had to raise my voice at him to show me ALL the products and then let me choose the ones I want. Then I showed him how each product lists the ingredients right on the label, but he argued with me that they are all the same! He didn't even know what he was selling. Honestly, I shouldn't not have given him my money. I spent $136 on what I wanted for my 2 cats. I am not coming back here. Re: the owner's response. Shame on you. I barely raised my tone to let that man know that he could not bully me - and then he flat out lied about the products. This is just more bad service.

I love going here. Great customer service very good variety of some great dog food not found in any…read moreother stores.

I absolutely love them. My groomer is patient and amazing!!!!! My baby loves her and so do I.read more

CUT A CHUNK OF MY DOGS EAR. LIED TO ME ABOUT CUTTING A CHUNK…read moreOFF "nicked it/ sliced it" then tried gluing it together and made me wait 2 extra hours telling me she's "backed up/ badly matted" Upon arriving and being told to go to the back to see my dog PROFUSELY BLEEDING NONSTOP ..the groomer was laughing and trying to convince me she "SCRAPED" the edge of my dogs ear. SHE WAS LAUGHING. Very unprofessional. When I asked about paying the vet bill she spoke to me like I was 2 years old and could not understand English . She had told me she would not be covering anything over the grooming amount of the dog.... SHE CUT A CHUNK OF MY DOGS EAR OFF. She could not be bothered!! bringing my dog NEXT DOOR (literally an attached building) to the vet !!! "I have other dogs to attend to" YOU CUT MY DOGS EAR OFF AND ITS NONSTOP BLEEDING. Please note there were 2 employees working with only 3 dogs. I get accidents happen BUT to lie, and belittle your clients! Shame on you. And before you comment "we strive to be better for our client bs" Think about what you did and how it's going to cost you your reputation. UNBELIEVABLE.

Bought some doggies diapers and they were too small. I had to open the package to see if they fit…read moreand they didn't and they would not refund my money for them because they said the package was open. Well, how would I know if they fit if I didn't try them on and besides that I knew by looking at them after I open the package that they would not fit. So they just took my money no refund.

Nice new pet store in Wesley Chapel! It has Mocha Coconut's food Fromm and other healthy pet foods!…read moreThere are supplies for all of your pets. They also have the Seven Oaks Pet Hospital next door. They are connected. They have special sales every day so make sure to ask for their calendar or look it up online. We recently went here to pick up Mocha's food since it is 10% more off every Fri through Sun in October. Also every Tuesday is Trim Tuesday. They trim your pet's nails for $5. Check out their cute cat which walks around with fancy hair cuts. That's because there is also an in-house groomer. Her name is Duncan and she is so sweet!

We went there today for our doggie nail cut our dog actually loved it he was really happy so we…read morewill be back again !!!!!! Thank you so much

Love how great they treat my dog and her bestie.They are alway so nice and welcoming.read more

Fantastic place...they have huge hearts and take great care with each pet. Wilson gets excited when…read morewe get close to 4 Paws. Nothing better when you know your pet is well taken care of with each visit.

Dropped my beautiful, 3 year old Dobie off for daycare at 730 am - perfect health, no cuts, wounds,…read moreetc. Picked her up at 515pm from daycare - injured from their admitted neglect. My dog had a huge wound across her face and her front paws were incredibly inflamed and damaged from being scraped up. At 515pm, I was waiting at the reception desk next to the door by the hallway where they bring the dogs up. I could hear two women whispering on the other side of the door about whether they needed to tell me that my dog was injured. I could hear one say that they needed to say something because it was "right there on her nose." Does this mean that if the wound was not readily visible that they would not have said anything? When asked how she obtained this gaping wound across her face, they responded that she must have been distressed when she was in the kennel while they were on a THREE HOUR BREAK. Now, I was told when I toured the facility that they have cameras that are monitored at all times. Well, this is clearly a lie, inaccurate, misinformation, fake news, whatever you want to call it - their claim that they monitor the cameras at all times is just not true. If it were true then I would not have picked my dog up with a gaping wound on her nose, and her smooth toe beans would not look like they were fur (from being shredded). If it were true then someone would have seen that she was in distress instead of being neglected in the kennel for THREE HOURS. Now, when I toured, they did inform me that they do take a break in the afternoons; however, when I'm told that cameras are monitored that should mean that while no one is there, the cameras are still being monitored - after all, that is what they claim. They told me about their policy of monitoring the cameras at all times MULTIPLE times - during the tour, during the social, dropping her off, etc. They prided themselves on this! Again, if this were true, someone would have intervened when my dog was trying to self-destruct in the kennel. The other incredibly disturbing part about this is that they WAITED to tell me about this. They did not call me, they waited until I picked her up (at which point the vet was closed). So my dog had a gaping wound across her face while she was at day care for hours, when they could have called me and I would have rushed over and taken her to the vet immediately. Another concern, but miniscule by comparison to an injury, my Doberman, who has been well trained and socialized (in daycare since she was 3 months old) gets along with all dogs even small ones because we also have a Pom and a Morkie. While she gets along with everybody, we specifically asked them not to put her in with little dogs, because she's 110 pounds and we want her to get her energy out - which she cant do at home around our small dogs. So when we picked her up the same day that she had been injured, they tried to placate us by telling us how well she played that day with little dogs. What? Why would they put 110 pound dog in to play with little dogs? Especially when I specifically asked them to put her in with dogs her own size and NOT little dogs. If you have a small dog, would you want your dog to play with a 110 pound Doberman? Probably not, and I wouldn't want my dog to inadvertently hurt another dog because she is so much bigger by comparison. The owner of this facility shows Dobermans. I wonder what she would do if she picked up her show dog from a facility where her dog was injured to a degree that the vet said, "Wow, that's going to leave a pretty scar" - and she would NEVER be able to show her dog again. Anyway, a $250 vet bill and a scar down my dog's face later, they STILL refused to refund the credit on my account, so I had to do a charge back with my bank. Bottom line, I'm not exactly sure how this place has glowing reviews, how they are still in business, because this place is literally balancing on the head of a pin. They are a lawsuit waiting to happen. DO NOT TAKE YOUR DOG HERE. Just save yourself the headache and the heartache and the money!

Did a GREAT job on OUR 110 pound Bernedoodle. So kind & patient & price was extremely reasonable…read more Nice husband & wife shop. Picture was a courtesy of them ; )

Love bringing my baby girl here! Only have brought her twice and every time she comes out gorgeous…read moreas she should! Amazing service!

Very good . Spacious play area. Clean. Friendly. Greta had a great time for a week.cool indoors.read more

Reliable, personable and fairly prices dog boarding. She is a vet tech who knows how to care for…read moreyour dog. A++

There's NO PLACE LIKE HOME, for the holidays, as are the lyrics in the song!!!…read more EXCEPT IF YOU are a lucky doggie, kitty or other little 4 legged member of your Family...and have a STAY-CATION with Auntie Gayle...then it's "HOWL-IDAY PARTY TIME"...WOOF, WOOF & MEOWS one and All Should you need to make your LITTLE LOVES as comfortable, as their home environment...entrust Parwick owner Gayle to make sure, your babies are happy anytime day/night/playtime! We have had Gayle as the "Godmother to ALL our little ones", for many many years...She runs her business as a HOME with LOVE 1st, and that's what makes for an easy transition from your home to hers, easy stress free... Can't say enough, when you find the BEST 10 out of 10 rating!

I ended up flying to Oklahoma for Thanksgiving 2023 and needed a place for my Maltese to stay for…read moreabout 5 days. Omega usually travels with us as we drive. It had been several years since I've used Parwick and was so glad to see that this LOL establishment was still in business.Parwick has been in Land O Lakes for as far as I know, 40 years. My neighbors used to board their 2 large dogs there all the time. It is located off Carson drive on a beautiful piece of lakefront property. The view is stunning. The kennel has a inside/ outside run area and dogs do get grass time also if they want. Gail makes sure that the dogs have updated vaccinations and flea treatment prior to their stay. She has you bring a dirty shirt with your smell on it for the dogs so that they are more comfortable.Gail has specific pick up and drop off times so that the dogs are not disturbed and that their feeding and bathroom schedule is not disturbed. The kennels are kept clean. I saw no urine or poop in the run. My fur baby was well cared for while at Parwick.