I have always drove from Portalberni to bring my cat or dog to this groomer because I know they…read morewill be treated well and are Safe. It is always a wonderful visit. My Dog looks awsome. And the drive is well worth my piece of mind. I would not want to go anywhere else. I am so grateful of their professional service, and care of my animals. A true committed customer Joan Race PortAlberni BC

Now known as Nanaimo Pet Services....same great service,and people Love it!read more

They are kind, efficient, will keep your dog for the day if you are working, and the best price in…read moretown. I think if you're looking for a super bougie haircut, you may want to go to a different place, but if you just need a decent cut to keep your dog neat? This is the place.

Love this daycare. My dog can't wait to get there & play with his friends. They have separate areas…read morefor adult, spay/neuteres, juvenile & young pups & an area for tiny & older dogs. They also offer grooming & do a fabulous job, best cut my golden retriever has ever had. They care about their clients & it shows.

Katelon at the Duncan location completely butchered my service dogs feet. Razor burnt and poorly…read moredone. Ended up being confined to my house for a week while my poor boy healed as I can't leave my house without him. Never responded to the polite email I sent about it. Would not recommend.

Butchered my dogs, haven't stopped shaking since we took them there, shaved both 100% bald, cut…read moredogs ear, left nails razor sharp. Wanted a friggin tip! Disgusting what they didto our dogs! We have had dogs for 30 years and groomers on the Island are over booked so if you can get an appointment, its cause they are horrible!

i've used this company many times…read more i find the service level professional, courteous and respectful. my elder dog is reactive, and visually impaired, and she is like the dog whisperer, completely smoothing our girls nerves and provided care and attention unlike others i've tried in the past. i almost laughed out loud when i read Nerd D. 's review, as that clearly absolutely does not reflect my experience with her integrity and morals, must be someone doxxing as florida ? posting conversations? doubt it. not her style at all. edit: no idea why yelp thinks i am in san francisco. i live in lantzville b.c.

It was such a convenience to have Serendipity mobile pet spaw come to my home and groom my dog in…read moremy driveway, I'm a busy Mom with 4 children who would have had to pack everyone up and travel to a groomers previously. My dog looked so good after his bath and haircut! we get many compliments on how cute he is! We will definitely have Robin continue to groom our dog!

Did a great job for my daughters shitzu poodle doggies…read more Very talented groomer with that special touch for the little guys. Love the colours and the gems.

Robin is super nice & friendly - does an amazing job with our nervous Maltese/Shih tzu and she…read morefeels so and cuddly after ward we just want to hug her (Cuddles) all day long. We have in the past gotten a tiger pattern put on her for Halloween and she looked great - all the kids loved her.

Faith takes amazing care of my big guy! A one on one…read moregrooming experience is in my opinion what every dog should have every time! My dog loves her and it shows. Very professional and compassionate. Highly recommended

Shara is so amazing with the dogs. I have been going to Divine Canine for 6 years. My dog can get…read morenervous in some situations, but loves going to see Shara. She is very kind, and reads the dogs very well. I wont go anywhere else!

I've taken my dog here 4 times. There is only one groomer working on one dog which makes for a…read morecalm, pleasant atmosphere. Shara does a wonderful job and does exactly what I have asked for. Very important to me is that my dog is always pleased to see her and happy when I come back to get him.

Does your dog need groomed? Julia can do it all!…read moreTell Julia what you want- bath, nails, trim or shaved down! (or whatever!) lovely place to take your dog - my dog just loves her! text or give her a call - 250-740-5587 Located on Turner Rd near Uplands, , very convenient for us in Parkwood and North Nanaimo

Customer service is non-existent. You get the feeling they wish you hadn't interrupted their…read morecomputer time by walking into the store. It's a shame, as the previous owner was so friendly, attentive and knowledgeable. When it comes to supporting a small local business, higher prices can be overlooked if the service is great. With all the choices for pet supply stores in Nanaimo, there's no reason to shop here.

Love this store and staff. If they don't carry a pet food you need they try very hard to get it for…read moreyou. Nice to support a small local store.