Have been taking my little furry ones to Jill for years...and know how much at DS they truly care about their "clients." Jill, who is an assistant there, has compassion for my "angels in fur." Zacki Murphy read more

Dog Stylists - Rescue Cho Cho San and best friend, Kikko, who we recently said "goodbye to...and miss you terribly" - Pet Groomers Near Me - Durham, North Carolina

Do not bring your dog here! I would give this a zero if I could. I brought my puppy here yesterday. I was told to drop her off between nine and ten AM which I did. I told them that I DID NOT WANT HER SHAVED and made that very clear. She told me to pick her up at 4:30pm which at the time I thought was an awful long time for them to have her. At 3:15 pm I got a phone call saying that they were running late and to come at 5pm. I arrived at 5pm to be told that my puppy had not been started yet!!! I should have taken her out of there immediately. She did not start her until 6pm when she shaved every hair on her little body all the way down to the skin. She knew that she shaved way to much because she sprayed something on her and told me that I could put neosporin on her to make her more comfortable. She did not care about what I wanted for my puppy. She did not care one ounce about the puppy. My puppy has been uncomfortable all of last night and today. Do not bring your dog to this place. read more

I should have listened to all of the other poor reviewers. I called to schedule my 80lbs giant schnauzer for a grooming appointment. I explained that he is friendly but high-energy. I was told that the price would be between $100 - $115. When I took my dog to get groomed, the place was filthy - cats roaming around, pet hair all over the place, and it smelled horrible. I was heading out of town with my dog the next day so I didn't have any other options. When I came back to pick my dog up, I was charged $200 - despite being quoted $115 over the phone. Nearly a 100% increase is unacceptable. This place is a ripoff. Stay away! read more

We brought our Schnauzer in to be groomed, and we instantly noticed how unkept, messy, dirty, and nasty the entrance was. It was unbelievably loud (there were so many dogs there) and there were cats just roaming around at the front. Our dog was anxious immediately, and we should have just not left him there. We asked to be called when he was done, they said to pick him up at 3:30. We dropped him off at 9am. We called at one, and the woman who answered the phone was very rude and short with us. We were still told to pick him up at 3:30. We show up at 3:30, and they ask us to come back in 15 minutes, because they needed to "trim up some thingsOur poor dog was shaking, and very whiny when we picked him up, he was VERY eager to leave (we've taken him to another groomer and he would NOT act like that). Not to mention his bad haircut. He had razor marks all over his body, that are very noticeable. We will more than likely not be going back. It could've just been a crazy day for them, but that doesn't take away how our dog was acting/looked when we picked him up, and how dirty the location is. Not worth $50. - I want to update this review, although everything I said was true, and my dog's haircut was not the greatest. The owner actually sent us a letter explaining that it was in fact a crazy day, and one of their employees unexpectedly had an emergency, so they were short-staffed. She apologized for the haircut, and refunded us the full amount we paid. Tip and all. This is EXTREMELY commendable as an owner, and we really appreciate the fact that she took the time out to reach out to us, and refund us. That says A LOT about this business. Every business has it's crazy days when everything is going wrong. This must've been one of those days for them. I feel that needed to be known about this business! Thank you to the owner for reaching out to us about this. read more

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I should've listened to all of the other bad reviews. Dropped my dog off between 9:15-9:30 AM. Was told he should be ready at 4:30 PM. Owner called me at 4:23 saying he wouldn't be ready until 5:30. Got there at 5:30, owner said he wouldn't be done until 6 PM. She definitely rushed his cut, he is uneven all over after being there all day. Poor guy. On top of all of that she charged me 110 dollars for an uneven groom, taking 90 minutes over the said pickup time with 0 advance notice. I can't say this enough do not take your dog here read more

These groomers are top notch. We are so happy with our Westie's cut. We are new customers and wanted to get in before the holiday weekend and Jill and Tina were nice enough to accommodate our last min request. read more

Do people still use yelp? Either way, supporting small business is incredibly important to me so leaving this review is a must. Super thankful for Jill, Tina and co. at Dog Stylists. I've brought my dog to them for the last year after having them recommended by a local dog rescue. Upon fostering/adopting him, his coat was a wreck due to overgrowth, matting, and allergies, but after every grooming he has at dog stylists his coat has improved more and more. He looks like a new dog now! They're flexible and accommodating with scheduling and are gentle on my dog's sensitive skin. I love that they support local dog rescues and they also foster/rescue cats. There are cats on premise so be mindful of that before scheduling. I recommend giving a call and asking about availability for the week or following week. Keep in mind this is a small business - there's no designated receptionist to answer your calls, special waiting room, etc. so be patient if it takes a second for someone to pick up your call or to take your dog back if both groomers are working on dogs, etc. I'm sad I've moved away from Durham and won't be able to take my dog there anymore, but you should definitely check them out! read more

Dog Stylists - Pet Groomers Near Me - Durham, North Carolina

This place is great! I came here super last minute. I had an appointment at Pet Resort @ RTP, but due to miscommunications (=O), I had to find a groomers nearby to bring my little poopster. Everywhere was booked, but Dog Stylist was kind enough to open up a spot to me. They were booked too, and the woman on the phone had to ask one of her partners. It is a old looking house in Durham, and you can tell they've been there forever. The only reason I'm taking off one star is the ambiance. It is very low-key. They have some cages for cats in the front, where the owner takes in and advertises them for adoption. In the same room, is the counter where they sell simple dog grooming stuff (no brand names here). In the other room, is filled with good sized crates where your pup will be staying. How can you miss the two black standard poodles walking around the house. They belong to the owner, and are so calm and perfectly groomed. I wanted to stay there longer just to play with those poodles. I got the bath and tidy because my bichon/shihtzu had bits of mats on his feet and ears. It was a no fuss drop-off, and the owner asked me a few questions in terms of what he likes or doesnt like and what i wanted to get done. At 5:30, I picked him up and he looked like another man! He was super fluffy, happy and ALL of his mats were gone! I don't know how they did it, or how they made him to stand still but they did. Also, they DONT sedate the dogs like some other groomers. The total was only $34, where I was used to paying $80 for something like this. The prices are good, you can tell that the people there really love animals and my dog came out of there fabulous and happy. Mochi says "woof woof woof woof" - 4 stars! read more

I have been going here for a while! Jill and her staff are amazing !! They treat my babies Leo and Taco so well! They are fast, efficient, and phenomenal. I have been looking at salons and trying different salons not being too consistent but The Dog Stylist has set that expectation for service and experience so high that NO other company can compete. I **highly recommend **to anyone looking for a groomer for their pup or adult dogs, they are great with all dogs!!! read more

Dog Stylists - Taco after a nice shave !!! He is so adorable!!! - Pet Groomers Near Me - Durham, North Carolina

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I am forever sold on Dog Stylists of Durham & enthusiastically recommend them to anyone with a dog that needs grooming. I have a cockapoo that I like to keep a little shaggy looking. After he got a really bad haircut from another groomer in the area, my wife & I were pretty nervous about getting him groomed again. I called Dog Stylists & explained the experience at the other groomer & how his hair was cut way too short & that we wanted him to stay shaggy. Jill was incredibly polite & understanding; she even offered to let me come in before the appointment & discuss my dog's haircut with her. She showed me her techniques, explained different options to me and even groomed a part of my dog to show me what he'd look like when she was done. Now that is service! I walked out confident that my dog would look perfect when I picked him up and I was not at all disappointed. My dog had exactly the haircut my wife & I were looking for and the price was very reasonable. Jill did a truly phenomenal job. She is super polite and caters to the needs/requests of her customers. The fact that she would take the time to sit down with me, show me her work and discuss options says a lot about her and her passion for her work and her customers. We drive from Chapel Hill to bring our dog to her and will continue to do so every time our dog needs grooming. As a few other reviewers have mentioned the aesthetic of the building & interior may cause you pause, but trust me, the work done inside is top notch & I can pretty much guarantee you'll be happy with your dog's grooming read more

I arrived to pick up my sweet, 11 year old golden and was simply horrified at the way my dog and others were being handled and yelled at. If the staff acts that way with owners there I don't even want to imagine what it's like when they're not. I will never take my dog back and so sorry that he had to endure that for 6 hours. read more

They do amazing work and treat our two golden doodles gently, we couldn't be more pleased! read more

Dog Stylists - Pet Groomers Near Me - Durham, North Carolina

Jill has groomed our miniature dachshund since 2007. She was always gentle with her and she looked like a million when we picked her up. Our girl was a little anxious when we dropped her off but Jill reassured us. She always got her out quickly. She was always welcoming to Little and the staff seemed happy to see her. Her love for dogs and those beautiful cats is evident both in all the dogs we saw there and the photos of dogs she had groomed and showed. read more

Dog Stylists - Pet Groomers Near Me - Durham, North Carolina

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Jill is wonderful. She has been grooming my Scotties since 1999. She is a master stylist and great with my animals. She also has a tender heart and is always fostering animals. I drive all the way from Cary to go to her. read more

Dog Stylists - Pet Groomers Near Me - Durham, North Carolina

I called on a Thursday and she got me in the next day...great service, and my pup came out looking snazzy and just as calm as she was when I dropped her off. By far the best groomer in the triangle read more

Dog Stylists - Yorkie Kennel cut with a top knot - Pet Groomers Near Me - Durham, North Carolina

I came here because I wanted to take my anxious senior dog with spondylosis somewhere low stress with individual attention and without a lot of barking dogs. I can't wash him at home anymore during the winter because it's too hard for him to get in the bathtub. I still feel extremely guilty for bringing my dogs here, and like I got taken advantage of. Jill was very friendly, and obviously an animal lover. And she was very accommodating about making a last minute appointment on a bank holiday. However, there were a number of cats roaming around in the front room, which I didn't know would be the case before I brought my two big dogs (who both go crazy around cats) in. The place, which is in an old house, was dirty (not unkempt, but actually visibly dusty, full of hair, and just not clean-- and I love older houses) and stank to high heaven of cat spray. After I had checked them in (and please note, I was not asked for vaccine verification although another dog came in that afternoon), Jill put both of them in wire crates that sit a few inches off the floor. They couldn't sit, lay down, or much less stand comfortably. I should have just said "hey you know what? never mind!" and turned right back around but my embarrassment/shyness got the better of me, and I will never forgive myself for that. When I picked my dogs up, she hadn't cleaned their ears as I'd requested, and even though I told her their nails had just been clipped (which is part of her fee), she still charged me the full amount. I ended up leaving $95 poorer. Lastly, the soap she used is extremely harsh. My younger dog with sensitive skin had an intense reaction to the soap. It contained so much artificial scent, it actually gave me a headache to be near my own dogs. The smell lasted a full week. Reminded me of the way your house smells after the carpets have been cleaned. read more

Jill does a great job and is an awesome groomer that knows her stuff! I first brought my Bichon to her due to another groomer in the area giving her a horrible cut. I brought my Bichon in and she knew right off how I wanted her to groomed her. From the point on my dog looks great and looks like a Bichon. I am so pleased with her skills and would recommend her to anyone! read more

So when we dropped our baby off I was very skeptical. I was not impressed with the setup nor with Jill; when I left I told my daughter I'm not sure I like this place, I'll see when I pick her up. We'll I am so happy to say that when I returned Jill was still working on Bella, but I was happier than I was at drop off, after about 10 more minutes our Bella was beautiful! Jill did a wonderful job on our dog and it was cheaper than Petsmart! Jill has gained a new customer for a long as we live in Bull City. My daughter's who always hate the cut from Petco were so happy. I will say don't let your first impression fool you this place is great! read more

The staff here are Great!! Very professional and honor any requests you have for your dog's grooming. Unlike many other groomers I have tried in the past, Jill and her team work quickly and do a wonderful job making your dog feel as comfortable as ever! My dog leaves here looking, smelling, and feeling great! Thanks Dog Stylists! read more

My dog doesn't need too much grooming but she does need her nails trimmed regularly. I wish I was brave enough to do it myself but I just can't bring myself to do it. Dog stylists is the only place where my dog will actually let them Dremel her nails. It makes such a big difference in how smooth they are over just cutting them - it really saves my hardwood floors. The ladies that work here are extremely accommodating and friendly. We call ahead to make sure they have time for us but they always make themselves available. I highly recommend this place to anyone whose dog needs a manicure! read more

I have been taking my Persians to Dog Stylists for over five years and am always happy with the treatment they receive and with the quality of grooming. We got a shih tzu 8 months ago and also take him for grooming. He always comes home feeling well and looking good, as do the cats. In addition to the top notch grooming Dog Stylists provides, I love supporting them because they truly love animals and always seem to be helping various rescue groups or fostering cats who need homes. There are a few grooming places closer to my home but I am 100% happy with the relationship my animals have with Dog Stylists and can't imagine taking them anywhere else. read more

I think Jill is fabulous. The way she clips the face of my Yorkie lets his personality shine. She's so good that my cousin used to drive over two hours each way for her to groom his Bishon. read more

This is the cleanest my dog has ever been. Ears cleaned, nails clipped and smelling fresh, Miss Phoebe looks like a million bucks. All for a great price too. read more

I've had my calm, well-behaved dog groomed at Dog Stylists a handful of times over the past few years. At our most recent visit, however, the staff was noticeably busy and significantly behind schedule. After returning home, my dog began behaving strangely - upon closer inspection, he had been razor burned across inner legs and genitals. After 24 hours, my dog was in too much pain to move, which sent us to the vet. The vet discovered that my dog was not only badly razor burned, but had actually been nicked on his tail and scrotum. While I was not pleased by the hundreds of dollars of vet-related costs, I was far more concerned with the little guy's well-being - recovery took more than a week and he was in significant pain. Needless to say, we won't be going back - I would rather my dog be safe and healthy and receive a less attractive cut elsewhere. read more

This is the worst place we have ever been too!! We are new to the area and I was searching for a good groomer so went by the reviews. We have two small yorkie mixes that are usually just cut short and simple. We were told to drop our dogs off between 8-10 a.m. We got there about 9 and were told we could pick them up at 3:30. We had a 3 o'clock appointment elsewhere so she said she was open until 5 and we could pick them up at 4:30. We got there at 4:15 and she informed us that we were early and they were not done yet. We left for 15 minutes and when we returned, they were just then getting cut. We sat on the porch for another 15 minutes til they let us know they were done. In the meantime, there were at least 10 other dogs that were picked up. When we got them outside, they both had to poop so bad that they barely made it out the door and obviously had not had a drink all day. When we got them in the car, there was blood everywhere due to a toenail being cut too short. My husband took her back in and the owner tried to say it wasn't like that when we left, that it must have happened in the parking lot!! After getting home, we saw that each had a very hurried cut with many long spots that we still had to trim. And all of this for $96 dollars!!! Needless to say, we will not be back and would not recommend to anyone!!!! read more

I usually take my dog to the groomer at their vet. I called and they were booked a month in advance and I didn't want to wait that long because it's getting hot out and he's long haired. I looked on yelp seeing as I'm from RI and didn't like the idea of him going to a chain groomers such as Petco. I was able to get an appt the next day and the woman was super friendly. I dropped him off and when I picked him up he looked perfect! The price was average, same as the vet. The place was clean and I would definitely bring him again. He is like my child so everything has to be perfect for him. read more

I adopted a dog who desperately needed to be groomed as she seemed very uncomfortable and they were able to fit me in last minute no questions asked! They did a phenomenal job and will definitely be returning in the future!! read more

I have been with Dog Stylist for the longest. They always accommodate my babies, Nikki and Maka, and never ever make me feel like I am an inconvenience. On the contrary, they are always willing to help out. They are amazing, especially their greeters. Thank you for your great service! read more

This place was a godsend! We took our rescue, who to our knowledge had never been to a groomer before, and they did wonders on her! She was infested with fleas, and they worked their magic, had her shaved, cleaned, and flea free when we picked her up! Our dog was so happy! And she smelled great for an entire month after the grooming! I don't know what shampoo they used but it was awesome! From the outside the place doesn't look anything too special, but these people absolutely love their pets and will take the best care of yours! They even gave me some tips on which vets to go to that truly care about the animals and aren't just trying to make a buck. I will definitely be taking our dog back soon! read more

Jill has an amazing business. I applaud her fostering and rescue efforts. What an exceptional and highly skilled performance. I recommend Dog Stylists. Lovebug and Thor. read more

Dog Stylist was fantastic! Jill did a wonderful job with my dog. He came out spotless clean, nicely clipped and was very happy and didn't look stressed at all. read more

I have been taking my poodles to Dog Stylists for over 10 years every 4-6 weeks and I have never been disappointed with their grooming. I currently have 2 small poodles and Jill does what I refer to as a,"Magic Makeover" on them every time! I have had poodles groomed monthly for over thirty years and NEVER have I had such skilled groomers! Plus, I really love the fact that they love animals and in fact foster many . The building may not look impressive but I assure you, their service is THE BEST!!! They groom all kinds of dogs and my dogs are very clean,beautiful and stress free when I pick them up. Plus their prices are reasonable well worth it.. read more

They are great, do a great job, and help us with some of our most challenging rescue dogs. It is always wonderful to see how much better the dogs feel after they have freed them from their matted fur, and they are so gentle with them. Highly recommend them! read more

TERRIBLE customer service. A couple of weeks ago, we left a message to have our dogs groomed. We did not get a call back, so we called back the next morning. Jill, the store owner, stated that she no longer wanted to groom our dogs. When we asked why, she stated "You all questioned an additional $2 charge so I no longer want to groom them. There are several dog groomers around, goodbye". I do realize as a business owner you have the right to decline service whenever you want. But I also realize as a paying customer you should be able to ask what an additional charge is for. We WILL NOT recommend them to anyone. read more