Being the overly loving parent of a furfriend, I admit that I like to make sure Harold's (my gorgeous British Bulldog) life is full of as much fun and love as possible...and then I heard about Doggy Daycare...Yes some think this is a little over the top however I thought I wouldn't live up to my reputation of "crazy dog lady" if I didn't give it a go! And the experience I had was amazing!
Dropping Harold off to the care of strangers is a little nerve-racking as Bulldogs have special needs, however the friendly team at Dogcity let me know that he was in safe hands and that I would receive updates during the day, reassured, I left feeling confidant Harold was going to have a great day!
The energy and excitement in the centre was amazing, you could really tell that these people love what they do. Before I left for work, I had a look through the viewing window and Harold was already running a muck with his new friends.
The thing that took this experience from good to brilliant, was the level of personalised communication I received. During the day, "Harold" sent me a text message with some photos of his new friends (who knew dogs had such skills!):
Hi Mum,
My new friends have let me borrow the work phone so that I could send you a message; I told them that I'm fine and would rather keep playing, but they've said that it's always important to let Mum's know. Apparently you guys worry about us or something.
I'm having the best time. Heston is here and we've both been body slamming. They have a bunch of tennis balls here too, so I've been slobbering over all of those and carrying them around. There are two Huskies, Ace and TJ, who like playing with tennis balls also, so we've been having a great time together.
I hope you're having a good day, but I doubt it's as fun as mine - ha!
See you later,
Love Harold
The communication didn't stop there, the team at Dogcity also sent me an extensive "First Day Pawgress Report"
When I went to pick Harold up, he was one pooped out pup! The owner took the time to have a chat and let me know how Harold went during the day.
Overall, there are a few things that made this experience one that truly stand out, these people LOVE what they do and they make their customers feel so valued with the personalised communication. It's safe to say we will be back! read more