Kathy is a top-notch pet sitter! She is so attentive to detail and leaves everything clean, neat…read moreand organized. She follows my cat care instructions to the tee (which can be lengthy for a senior kitty). My two cats are always happy and healthy when I return home to them. Last, I appreciate the fact she sends me photos of my babies on each visit with her updates. Thank you Kathy for your continued excellent care!

I have been to this center twice. The first time, I was an overly paranoid dog-mom to a newly…read moreneutered pup that seemed overly lethargic. It turned out to be nothing. Still, at 2 in the morning, a really awesome doctor talked me through why I shouldn't worry, got to know my guy, and since there was nothing wrong with him, I didn't get charged anything. The fact that I was not nickel-and-dimed for a problem that didn't exist earned this place my trust. Last night, one of the worst things happened. My dog of 15 years went from being her sparkle-eyed, tippy-tappy, singing and dancing self in the span of 24 hours and by midnight, she was puking blood and couldn't get her tongue back in her mouth. I came straight over. There's always this shame with vets. I've had experiences where I can see the looks, the grumbles, the judgements. When you're poor, you let appointments slide, you want to do better for your animals, but you can't always. My husband and I have been battling foreclosure for the last year or so, and we let some things that didn't seem pressing slide. The woman at the front desk didn't shame me when I said I wasn't up to date on Molly's vaccines or bloodwork. She didn't shame me when I talked about her bad teeth. She saw the scared human in me and offered grace. I didn't get her name or the nurse tech's name, but the doctor introduced herself as Angel. Different pronunciation, I'm probably spelling it wrong actually. But it fits. She was exactly what I imagine an angel to be. She was direct. She told me my options. She explained that my dog was essentially a 90 year old in dog years. I couldn't afford the treatment to even try to get my girl back. End stage kidney disease. My husband wasn't with me, so I had to face this decision alone. Angel sat with me, held my hands, offered what comfort she could, asked about how I was feeling. I've been through a euthanasia before with another dog. I was not allowed to hold my other dog. I was panicked and I knew my distress was scaring her, but I couldn't hold it in. I watched as her pupils dilated and her heart stopped and her body went limp. I read once that your sense of hearing is the last thing you lose in death, and for years I have carried the guilt of knowing that as her soul slipped away, the last thing she heard was her mama crying "no, oh my god, please no." But Wake Veterinary Medical Center gave me the chance and the ability to be strong for my baby. I was settled in a quiet room with my baby in my arms. I held her as she went. I held her after she was gone, until her body cooled, whispering how much I loved her. They didn't take away the pain of grief for me, but they eased the trauma of it. Molly's final moments were calm. She was held and safe and warm. That's more than my others got. I know I told the nurse tech that I knew it wasn't her job to manage *my* emotions, but she stayed and listened anyway. She held my baby like it was her baby. That's not common, from what I've seen. Something awful was not compounded on by judgmental stares and rolled eyes. I didn't get the chance to stop and thank them. I was numb by the time I left, just focused on not crashing my car on the way home. But I really, really wanted the people of this place to know how much everything they did meant to me. All three of the women I interacted with, thank you. You gave me something in my worst moments so I was able to be strong for my brave girl. Words aren't enough here. Just, thank you.

Yikes. Our little…read moreKitty suddenly showed signs of weakness. Eyes were rolling back in head. Made wimpering noises. He was semi-responsive... but looking rough. Thinking something was wrong we brought him here. The vet recommended we do a $7k MRI, when we suggested other things like pumping the stomach or some other course of action- they said it wasn't advised. After we DEMANDED to get our kitty back, they undid the signing of our papers to euthanize the little kitty and they gave us a little lecture about how the cat had been given an IV of tap water by us and it was bad because my mom had put water in his bag or something (happened before I got there, but what competent office just leaves a cat unattended in a way my mom could do something like that) and apparently that means it might have "parasites"- then gave us an antibiotic. They told us how to administer the antibiotic, and we asked if they'd given him some or could show us, they basically parried our soft request and insinuated we could do it ourselves. They then said it was "against their medical opinion" to take him home and made us wait to get him back for about 15 minutes with us terrified he was seizing or freaking out cold in a white medical room alone. They delivered him back- and he just looked very weak and tired- but he was breathing fine. Since I got there a little after they brought him there, I was surprised that they would suggest "putting our cat to sleep"... instead of just suggesting he get some sleep. We brought him home, gave him kitty milk, and little by little, he showed more signs of alertness. At first he was opening his eyes. Then his breathing regulated. Soon, he was sitting up when we gave him kitty milk. About four hours after we brought him home, he was able to stand on his own. Next, he was walking to his own litterbox. After a little catnap, by 8pm he's walking around, purring, and jumping up onto the couch (as well as doing a little bit of bread kneading). I would probably go with someone a little less quick to assume things are fatal immediately so you don't lose a member of your family because of their "medical opinion". Ps right now he's licking his fur grooming himself as if it was a regular weekend. This happened earlier today.

Dr. Clements is fantastic. He answered all my questions throughly. the staff is all very sweet and…read moreaccommodating. I have always been seen within like 15 minutes of walking in the front door. the staff is also very patient and advocates for appropriate medications for my pittie who hates getting his nails trimmed, so he doesn't have to go under anesthesia for it.

I am so pleased with this place. We have been going here for about it 3 years. We have two cats and…read morea large dog. This specific oak heart location is always so fast, very knowledgeable, funny, kind, thorough, and I'm not kidding you THEY SAVE US MONEY. They never do anything unnecessary or overly expensive. They are so great with scheduling I feel like I'm always able to get in when I need to. The facility is clean, the parking lot is easy, I can't speak highly enough of this place. They do your payment in the individual rooms so you aren't juggling pets while paying. They keep up with new technology and modern practices. I recommend it to everyone in person I love this vet! Also Oak Heart if you're reading this your male vet who has red scrubs ROCKS thank you king:)