I took my dog in for a scheduled spay after she got an infection from her last heat cycle a month…read moreearlier. Brazos Animal Hospital called five times within a two day period before the scheduled surgery. Two of the phone calls were to confirm that I was still coming and three of the phone calls were to make sure I was aware of the estimated cost of the expensive spay procedure. I also received one more phone call 40 minutes after I picked up my dog after the surgery letting me know that the correct meds were delivered to them 20 minutes after I left. This was a confusing phone call because Brazos Animal Hospital sent me home with the correct meds, but in a form that just needed to be doubled up to reach the original prescription. Evidently, they neglected to communicate with each other about the amended meds. Then...crickets. There was no follow up phone call to check on my fur baby's status after surgery. I just followed the instructions to keep her quiet and calm for the next two weeks until she healed. To be fair, an infection in the uterus was discovered during the surgery...which was an unexpected complication. However, the spay surgery was still treated like a normal surgery despite their findings to the contrary upon opening her up and discovering she had pyometra. My fur baby's health slowly deteriorated during her recovery at home over the next few days until I felt the need to take her to I-20 Animal Hospital as a precaution. After completing an ultrasound, they discovered she still had an infection in her abdomen that was not removed during the spay. The incision made during the initial spay surgery was not long enough to see or reach all of the infected areas. A small incision is fine for a routine spay, but not for a spay complicated by a pyometra infection. During the second emergency surgery it was discovered that my dog had multiple blood clots from internal bleeding from Brazos Animal Hospital not treating the pyometra and continuing the surgery like a regular spay. The type of sutures used for a regular spay were not adequate for her enlarged organs as a result of the pyometra infection, resulting in internal bleeding. I paid Brazos Animal Hospital over $600 to have my fur baby slowly suffer for four days and finally escalate to the point where an emergency vet was required. When Brazos Animal Hospital saw the enlarged organs and infection present during the procedure, the routine spay should have immediately changed to a pyometra surgery so that all of the infection could be located and removed. I know mistakes can happen, but I just feel like Brazos Animal Hospital cared more for the potential money to be earned than they did for my fur baby's health. Once they received their money, they were basically done with me and all communication stopped. I went back there in person to tell them everything that I am writing here so that they can (hopefully) make improvements in the future when dealing with the beloved pet of someone else. Honestly, I won't be back, though. Too many mistakes were made that could have easily been averted. The trust is gone as a result of this $600+ blunder. My beloved dog has now spent two days at I-20 Animal Hospital with a vet bill of $3,000+ (and climbing) and I still do not know if she will live through the experience as I-20 Animal Hospital tries to fix everything that went wrong at Brazos Animal Hospital. If my dog lives through this, I'll just make it a point to go to I-20 Animal Hospital where I have always received exceptional care...and a follow-up phone call to check on my fur baby. In my opinion, it is worth the drive to get professional expert care from a team of vets that I trust. Update: Thanks to I-20 Animal Hospital my fur baby will survive the experience of getting her spay done here. The vets there are still talking about the "stump" that they had to remove during the emergency surgery to save her life. My advice for anyone utilizing the services of Brazos Animal Hospital is to do your research and follow your heart.

I called and got an appointment for my dog to get her shots. I checked in and waited maybe 20…read moreminutes before being taken back to room. The staff was wonderful and took real good care of Hayzle. I would recommend this establishment to anyone needing a vet.

Misty is absolutely amazing! She is tender and kind to my 16 year old skittish dog( Cera) , and is…read morethe first groomer Cera has been able to be comfortable with ( without needing me to accompany her). Misty is very thorough , and points out areas of challenge and opportunity to us to watch and/or for follow up. Misty is reliable and punctual- always open to suggestions or special asks and needs. She customizes her approaches to our needs (and Cera's!) , and we are devastated to lose her to relaxation. Texas will be very blessed to have her support your grooming needs !

Misty is THEEEEE BEST! She has been grooming my German shepherds for a while now, including my…read moresenior who was very skinny and fragile before he passed and Misty handled him with such love and care and each grooming pepped him up so much! I highly highly recommend Misty for your doggy grooming needs! You will not regret it! Pictured is my 2 year old boy, Miller who ABSOLUTELY LOVES MISTY!

Finally we found the perfect fit for our little Lola's grooming needs. We tried a few other mobile…read moregroomers that didn't work out, so we thought we would give Purfect Paws a try before we brought Lola in to a brick & mortar pet grooming place. I'm so glad we found Purfect Paws! They arrived when they said they'd be here and gave Lola the perfect hair cut, nail trim, and tended to all her other personal needs. She came back so fresh and so clean and so happy! If you're looking for a mobile pet groomer for your fur baby, we highly recommend Purfect Paws. They are the absolute best!

I've been taking my cat here for about the last 3 months or so, and everytime, they're quick, and…read morethey take really good care of him, just today I took him in at 8:00 am to get neutered, at 10 am they called me to let me know he was done, so they're very fast, and they make you and your animal feel important, and also very cost effective

We called Texas West Animal Health and Dr. Flores came that day and we were so thankful. I told Dr…read more Flores I was on the phone facetime with my daughter who owned the horse. She lives in Virginia because she is active military and she wanted to hear everything Dr. Flores said about her horse and I turned the phone towards her, but Dr. Flores mumbled something and intentionally turned her back to me and my daughter the entire time. We couldn't hear one word she said. I walked around and told her I could not hear her and she said something to my husband but again she intentionally turned her back to me. Although she did a great job with my daughter's horse, she was extremely rude and never once spoke to me or my daughter on facetime, except to tell me to step back. Even my daughter on the phone was put off by her rudeness. I couldn't hear a word she said the entire visit. She did talk to my husband but not me or my daughter on facetime. I think Dr. Flores did good with my daughter's horse but she just wasn't friendly, and the whole experience was negative for me and my daughter in Quantico, Va. I'm posting this in the hopes that Dr. Flores will read it and be nicer to her clients. If she had an issue talking on facetime to the paying client, instead of turning her back on her, tell the client on the phone why she doesn't want to talk to her instead of ignoring her. My daughter can't help that she can't be here and facetime was the only means of communication about her sick horse and Dr. Flores made her and myself both feel like we didn't exist and was very rude by turning her back to us. My daughter paid her bill in full and I hope Dr. Flores realizes that our active Military members cannot be here in person but that it doesn't mean she doesn't care about her horse. Please just stop and listen to understand why some clients are not physically present instead of instantly turning your back to them. She's doing a service to our country and could not be here.

Very good vibe very good bagels very happy employees that's what makes his place special and they…read moredo care so if you love bagels try theirs you won't be sorry.

We recently worked with Noah's Paws to adopt a cute little kitten. The application process was…read morethorough and easy to understand. Their coordinator, Julie, was extremely friendly and prompt with her communication. She answered our questions and ensured we were always up to date. Our new kitten is in great health and came with all her records. Thank you, again!

We care for animals as if they're family. We offer peace of mind animal care. Background checked…read moreand insured.

The cashier lady is rude as fuck. Saw a few people ask about employment, but she was completely…read morebothered about helping and wondering if and when the hiring manager would be in. Obviously ma'am it shows that customers service is not for you. To her employer you need to retrain her.

I love this place! They have lots of goodies and I'm like a kid in a candy shop up in here!…read more #killthemice

Gypsy was the best, most fair on price, good with all animals! I never dreamed of changing farrier…read moreservices...she "disappeared" for a long time..no answers to calls, letters, texts...&, it wasn't just me... No communication @ all... everybody that I knew that used her was concerned. (Was she sick, quit the business, dead?) Recently, discovered her ads on line...so...she's back? BUT, she still has no time to answer our calls, texts, etc.??? I even ask her to recommend someone else, if she is too busy....NOTHING ... sorry, nobody is that busy... she was the best...now she's too busy ???

Gypsy knows her stuff! Needed a farrier for our 'barn-sour' horse, Rosie, and she was our 'horse…read morewhisperer'. Gypsy was very professional and got the job done in good- time. She is a pleasure to talk to and made our family feel comfortable with all our questions. Gypsy is top-notch in our books!