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    Dogma Grooming & Pet Needs

    3.3 (86 reviews)
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    Updated 2 months ago

    Services - Dogma Grooming & Pet Needs

    Bath and groom only

    Full grooming

    Pet haircut

    Dogma Grooming & Pet Needs Photos

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    A day after the tongue cutting. That dangly bit died and fell off.
    Natalie K.

    We used to love coming here. Juniper loved it too. Unfortunately, we had to look elsewhere for grooming services because the groomers cut off some of her tongue. We had been going to Dogma since Juni was a pup. She's friendly, wiggly, and loves people. We always felt good dropping her off for grooming because the front-of-house staff was so friendly! They really love dogs and they loved Juniper. There were, however, a few red flags we should have been paying better attention to. Even though we came in monthly and asked for the same service each time, we were never charged a regular amount and her grooming was inconsistent. At first, it was ~$30 for the basic package. Then it became ~$50 for the same package despite her being a consistent 20.5 lbs. They would add services they thought she needed despite us being clear at drop off what we wanted to pay for. Then they buzzed too close to her little puppy parts and left a rash. Next, we found fleas on her immediately after pick-up. Then, one of her sanitary cuts went south and she was given a Brazilian. She had a full to-skin shave from her puppy parts to her bum. She's a Mini Aussie with a curtain for a butt, it looked awful. We expressed we didn't want that in the future and the front of house was very understanding and it never happened again. After that, there was an issue with her paws. She wouldn't let us near them anymore. Again, right after grooming. It took us a long time to get her used to her paws being touched again. They then forgot to let us know that she was ready for pick up. I dropped her off around 8:30-9 am and never received a call. At 4:30 I checked in and they said they had forgotten to let us know she was ready. The final straw was the TOUNGE CUTTING: It was a normal Saturday pickup. I paid the hefty $50+ fee despite asking for fewer services that month and took her to the car. That's when I noticed blood. Every time she licked her lips she left a bloodstain. I checked her mouth and found a curled cut on her tongue that created a separate flap. My partner went with me back inside to ask what happened. The front-of-house staff had no idea what we were talking about. Someone went to check with the groomer. Meanwhile, one of the employees was trying to soothe me saying it "looked worse than it was," "it didn't hurt her," and "in a day it will look better." They did offer to help in any way they could, but at the time I just wanted to make sure she was ok and find out what had happened. Turns out the groomer cut her tongue and decided not to let anyone know. They said she "licked the scissors." I understand this is possible, and accidents happen, but that was no scissor lick! If it was, isn't it their responsibility to make sure dogs don't hurt themselves around sharp objects? Also, Juniper wasn't supposed to get any sort of haircut other than a sanitary cut around her bum! When we got her that day (again charged more than last time despite asking for less) we noticed they had also cut her whiskers and ear hair. They shouldn't have been near her mouth with scissors regardless of whether she licked them or not because we hadn't approved a haircut. My biggest issue is that they made it seem like it wasn't a big deal, that she didn't feel the pain (she did, she didn't eat normally for several days and kept licking her lips), and most importantly that the groomer didn't feel it was important to let the front know that they had hurt her. They still charged me the full amount and didn't offer a refund until after I left an email. They did offer to do everything they could to get her back in there, but as a dog mom, I honestly felt like I let her down allowing her to keep going back to this place despite a few flags along the way. I still love the front-of-house staff there and love their idea, but we can't bring our little girl her again. She's still terrified to walk down that street months later. HEALTH UPDATE: The dead part of her tongue fell off. She got colitis from the stress and pooped bloody diarrhea for a few days. She's finally eating normally and back to normal weight and did great at her new groomer, Critter Wash. She is now permanently missing a piece of her tongue and we can no longer show her.

    Looking good Sadie, thanks to Dogma!

    As a rescue, our elderly dog still has anxiety issues. As a result, I was anxious about my friend taking her in for a much needed haircut. I could no longer manage trimming her at home. Dogma was outstanding! Sadie returned home happy and looking gorgeous with her new do! She will be much cooler in the heat and easier to manage. Thank you Dogma for giving Sadie just what she needed!

    Bess R.

    Great spot for grooming and reasonably priced. They did a great job with my Aussie doodle. My only recommendation would be to book out as early as you can be they fill up their spots way in advance!!

    Penny looking very fabulous and happy after her grooming!
    Elle F.

    We had a great first experience here this week. They were friendly, clean, organized, and super sweet with our dog Penny. She came home gorgeous and with a little bandana, which I love. The way they do scheduling and pickup is convenient for folks working during the day and the price was fair. We will be seeing them again for sure!

    Christine P.

    After going to the same groomer for 9 years I was very concerned about finding someone that would take as good of care of my girl as the last one. Dogma did not disappoint!! They are so friendly and welcoming and they seem to truly enjoy what they do.

    After
    Asha L.

    This place is the best! After having such a bad experience at petco, It was nice to have a pleasant experience here. The staff were really friendly and took the time to understand what I wanted done to my dog. The did such a good job with my pup and for such an affordable price. I definitely will a returning customer here!

    Dogs groomed at Dogma.
    A. Dawn W.

    I've been bringing our dogs to Dogma for grooming for nearly four years, and I highly recommend Dogma. I bring our three dogs, a Chow mix, a Gordon Setter mix, and a West Highland White Terrier, in regularly for baths, cuts, and nail grinding. The staff are great welcoming us into the shop, gathering leashes and special shampoos, and taking the dogs to the grooming area. I leave with great peace of mind, assured that our dogs will be well taken care of while at Dogma. When I pick them up, they smell good, their cuts are always as expected, and the staff give them a caring sendoff. In addition, I like that I can schedule their visits all at once at the beginning of the year, and the staff call me the day before each visit as a courtesy reminder. Thank you for taking care of our dogs!

    Dogma does a great job! Leaves my doodle matte free, fluffy, and they're so kind! I recommend to all my friends.

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    1 year ago

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    Megan D.

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    9 months ago

    They were awesome with our cat. He was matted and had fleas. They shaved and bathed him with no problems. Highly recommend Dogma!

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    4 years ago

    Thank you for providing a great walk in nails service. Great staff & environment. They genuinely care for pets

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    Page 1 of 3

    Ask the Community - Dogma Grooming & Pet Needs

    Review Highlights - Dogma Grooming & Pet Needs

    We do the full run of their services- bath, haircut, nail clipping, tooth brushing!

    Mentioned in 2 reviews

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    Diamonds And Dutch Pet Bath & Spa

    Diamonds And Dutch Pet Bath & Spa

    4.8
    (27 reviews)

    I LOVE this place. Mya is an excellent groomer and my dogs love her. She takes care of them like…read morethey are her dogs. First time they've been groomed and for their teeth brushed too! Just great vibes and excellent work!

    I cannot say enough good things about this grooming spot. The facility is always extremely clean,…read moreparking around the location is easy, and every single experience I've had here has been wonderful. The staff, the groomers, and even the other customers are always friendly -- and it truly says a lot that all the pets who come here seem just as happy and well-mannered. The groomers here are contracted out, and the groomer I personally use is Mya -- and she is absolutely amazing. She is one of the only people I fully trust with my dogs. She is kind, patient, reasonably priced, flexible with scheduling, and genuinely cares about both the pets and their owners. I have two pit bulls, and anyone with this breed knows how difficult it can be to find a groomer who is both willing to take them -- let alone take both dogs on the same day. Mya not only accommodates both of my dogs together, but she also goes above and beyond to meet their individual needs. One of my dogs is not a fan of large crowds, and Mya is incredibly understanding and accommodating by scheduling us for the very first appointment of the day before anyone else arrives. That level of consideration means everything to me. What I also love is that while one of my dogs is being groomed, my other dog gets to play with Mya's little dog that she brings with her -- and they absolutely adore each other. It makes the entire experience feel calm, personal, and stress-free. One of my dogs is older, and I truly appreciate that one of the tubs has steps so he doesn't have to be lifted or jump in. That extra thoughtfulness makes a huge difference for senior pets. Another great perk is that they offer a self-wash option where you can bathe your dog yourself using their products or bring your own. It's such a convenient option to have. Overall, this grooming spot is welcoming, clean, inclusive, and filled with people who genuinely care about animals. If you're looking for a groomer who treats your pets with patience, respect, and love -- especially if you have larger breeds or dogs with special needs -- I cannot recommend Mya and this facility enough.

    Sarah Sits-N-Stays

    Sarah Sits-N-Stays

    4.8
    (8 reviews)

    SArah and her group are beyond great. They handle our tiny cat with breathing problems and our…read morelarge blind/deaf dog without any issue

    We left two of our dogs at home for a little more than two weeks while we were out-of-town. These…read moreare both dogs who had never been boarded or left behind before. One is ten years old and the other a little more than 1 1/2 years old--and we were very concerned about their welfare without us around to take care of them. (Yes, they're both spoiled.) We decided that leaving them at home would be better than boarding them and contacted Sarah based upon the recommendation of our groomer. We could not have been more pleased with the result. Sarah had three young people who made four visits each day for the 2+ week period. They reliably showed up on time each day and fed, walked and played with the dogs during the visits. (It did take a couple of days before the dogs adjusted to the change in their routines but they generally did adjust--although one had eating issues but that was because he is a little neurotic and had nothing to do with the care provided. In fact, the sitters went out of their way to work with that particular dog to get him to eat.) We received detailed daily reports about each visit by email, with pictures. Most importantly, we were quickly contacted with any issues or questions that arose. We would absolutely use Sarah Sits again and highly recommend them to anyone who wishes to have pets cared for in their own environments.

    Pets At Play - DogServices Church Hill

    Pets At Play - DogServices Church Hill

    3.7
    (74 reviews)

    PETS at PLAY sincerely deserves five stars more than any business I've ever hired. I have two cats…read moreand when I go on short trips out of town, I schedule in-home visits for the days I'm gone. I've been using them for over a year now, and PETS at PLAY goes ABOVE and BEYOND anything I could've expected. (Note- they only provide in-home visits for the Church Hill neighborhood). They're always there for me when I need them. They just really have incredible customer service. They've been able to do same day visits for me when I've been worried about my cats but am unable to leave work, and email or call me to let me know everything is okay. On a couple of occasions the key I left in the lockbox was faulty (have since gotten rid of this key lol) and one time I even FORGOT to leave the key but was hours away. But on these occasions they didn't just say, "Oh well, not our fault" and leave - they went to my landlord to ask to be let in so my fur babies didn't have to go without food, a litter box change, and TLC. They send an email and pictures from the visit every time they come. They let me know how the babies are doing while I'm away. And the best part is my kitties don't have to be kenneled and put in a cramped up crate in a new, scary place while I'm gone. They get to stay in the comfort of their home and get visited by familiar, loving faces. I really do feel like PETS at PLAY truly enjoys seeing my cats. From the pictures it looks like my cats enjoy them, too. I really just couldn't be happier with this business. They've saved me and been there for me so many times and are such a huge convenience and frankly necessity in my life... that if I ever considered moving, I would specifically be sure to not move out of their service area. I don't know what I'd do without them.

    I have to comment on mouthy - and dogs who do not like to play with other dogs- the reason a open…read moredaycare has to use the same protocol for different breeds behaviors is to avoid a dog fight- also if your dog "catches " a cold- etc while at any facility- it is exactly like children at a school- lice, colds,flu- etc your dog - your responsibility- if you feel like it is not - you should keep your dog at home.

    Ridge Dog Shop

    Ridge Dog Shop

    3.2
    (45 reviews)

    Honestly, I feel like a failure…read more To my Yelp peeps who have supported me as an elite, I promise to make y'all proud. This groomer, Ridge Dog shop, is AMAZING. Here is why: Yes. With the right tenderness and attention to detail, any one can do a great job. Some can do a great job quickly without sacrificing quality. Ridge Dog Shop does all of dat. Without much effort. Both times I brought my dog there, I called last minute. Now, I have a pug, so he's more manageable but still. The only reason I am not a regular is because they are farther away from where I live. Yet, I'm certain I'll be back again. You should go too. Also, tell them Lil Wayne the Pug English sent you.

    I LOVE bringing my dog here. They are great with her and her anxiety. The staff are super friendly!…read moreThey always do such a great job with her and her haircut always looks amazing after! They are the only people I trust with my dog. They make it super easy to make appointments and last minute accommodations. The only thing is that she is ALWAYS the last dog to get cut. It doesn't matter what time I drop her off at. If I drop her off right at 7 she is still there until 4:30. This makes her anxiety 10x worse because she is away from me ALL day. It is inconvenient for me because I can't just run some errands and pick her back up a few hours later. I live too far to just pick her up that late because it is a weird time frame. It is supposed to be a first come first serve basis but it doesn't seem like that to me. Overall I love Ridge Dog Shop and will continue to come here! Timing is just inconvenient.

    Dogma Grooming & Pet Needs - petstore - Updated June 2026

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