Wanted to use them for puppy boot camp. First had to pay $100 for an evaluation. When we went to…read morebring him home the receptionist said he barked so much in the crate they had to move him to another room. We were not given any comments on how the evaluation went and were out $100 for no information. The owner said that since we lived so close he would try to move us up to a closer entry. This was last fall. Later we got a call saying he could start in January 2026. Another issue is that we decided to board both of our dogs for a weekend in September. When we brought them home both drank 2 bowls full of water each. I guess they don't water on the weekends? Just not a good experience all the way around. We found another place that took our pup within a week for boot camp and it worked out perfectly.

In essence, over several months, we had the worst training experience one could have. No…read morecommunication and no results. If I could give a rating of zero stars, I would. Below is the letter we sent to K9 & Co. when they would not refund our fees for "boot camp". If you love your dog, do not take it to K9. April 24, 2021 Mark Finch and K9 & Co. Retreat, We started coming to K9 & Co. with the intention of giving our new 8-month-old dog, Gypsi, a head start in obedience training as our elder patients are moving in with us. We wanted to do as much as we could to help our dog acclimate to new people quickly and avoid danger to them (e.g., jumping up on them, etc). We brought her in for day school and were told she "wasn't ready for that" but would benefit daycare in the meantime to socialize her. We dropped her off for daycare/day school from December 2020 through April 2021, two/three days per week.  Never did she get into day school save ONE time on March 5th, 2021. No report was given to us regarding what she worked on (if anything) on this date. Additionally, we called and scheduled a home visit for February 3rd, 2021. We received a phone call on February 3rd (the day of the appointment) stating, you "forgot we were scheduled"; so we scheduled another date on March 15th, 2021, again received a call cancelling the appointment. We got NO follow-up regarding rescheduling the home visit, and it was never discussed again. After slowly integrating Gypsi's routine into your day care several times per week and after formal evaluation on December 6th, 2020, you recommended "a tailor boot camp to help Gypsi". On March 15th, 2021, we dropped her off for boot camp and were told "we don't have time to follow up with you on a 'daily basis' or keep you informed daily on her progress and to remember no news from us (K9 & Co.) is good news".  However, your website states, "You work with the owners every step of the way"... I can say that none of our expectations were met. The cost of the "Boot camp" is fairly expensive, and after 2 days shy of 4 weeks, Gypsi had learned nothing. I'm not even sure she received any training at all. I suspect she was let out of her crate several times per day and fed, but no active instruction occurred. In fact, she had new abrasions and scabs on her elbows indicating excessive crating, requiring medical care as well as a urinary tract infection diagnosed by our veterinarian. We called many times to be updated on Gypsi's progress only to hear, "We are not sure what Mark has done. You'd have to talk to him." Your website indicates, "We take pride in working with our pet owners every step of the way in their pet's training process." This is false. We have never heard from or seen Mark Finch, and the only communication we received was after WE called your establishment and asked how Gypsi was doing, only to be told that essentially you did not know and that "No news is good news". I emailed a couple times to get some report on how she was doing only to get NO info other than "she's fine and adjusting..." We called a few times only to get the same short answers with NO details on how things were going and what was being worked on with her. We emailed asking for a date for her to come home along with some stipulations we have, with NO response... AND NEITHER ONE OF US HAVE EVER HAD ANY CONVERSATION WITH MARK FINCH (the elusive dog trainer)... On April 14th, 2021, I contacted Chase Bank to stop payment for $2500 to K9 & Company Retreat for services not rendered.

Dogs Only Day Care went above and beyond for my dog Benji. My partner and I were getting married at…read morethe Common House down the street and Dogs Only walked our dog Benji to the venue so he could be part of our special day. They were so kind, responsive, and truly wanted to help us. I can't say enough good things about the people that work here. They are truly dog people that are trustworthy and want to help others. If I could give them 6 stars, I would! Thanks for helping us with our special day and making Benji a part of it. We couldn't have done it without your help!

The absolute best!! I'm so happy I found Dogs Only Doggy Daycare! The location is super convenient,…read moretheir hours are great, and the staff is hands down amazing! I love that they send an update with pictures, it literally melts my heart when I get a picture of Prince having fun with all his dog pals and living his best life.

I've been a loyal client through 7 1/2 dogs and more than 15 years. Over the ups and downs of our…read morelives, our friendship and respect has grown to a depth neither of us expected but each needed. After my Dane had to stay two months after my knee surgery, I knew that the family would love and care for him as I would. And they did. And threw a little training in for my safety. The commitment to the visiting dogs, to the Business, and to each other would make it impossible for me to replace. That's my kennel for life! Patti G

I am compelled to warn others of Canine Works. I DO NOT recommend this place to board your dog if…read moreyou want them to be fed properly, walked, and cared for. I visited the property and left my dog for a brief overnight stay the first time. She said that she let him sleep in their bedroom. I did not consent to this as she has other dogs and I didn't feel comfortable with him interacting with unknown dogs. The second time I left him in their care for 3 nights. My red eye flight arrived mid afternoon and went to get my dog without advance notice. This didn't give them time to hide the abuse they were putting my poor dog through. When I walked in, he looked anxious, miserable and significantly older. I noticed his tail hair was yellow--it was saturated in dry pee and on top of that he did not have any water in his crate and a bowl with scattered food. This is very concerning since I was told that the dogs are taken out into the backyard every 2 hours for potty relief. Also, my dog has a history of pancreatitis so it is crucial for him to eat his own food. I know something was given to him to entice him to eat because he had diarrhea and loose stool. Upon further notice after getting him home, he had a deep crate line on his nose that took a couple of weeks to go away. Lastly, the dogs naturally get excited anytime someone comes in so they start barking in their crates. The way that Mary yells at them to "shut up" is APPALLING and unprofessional. They try to tell you that the dogs they care for become comfortable with them shortly after the owner leaves. Almost every dog I saw looked anxious. This is no way that a person who loves dogs or animals would treat them. Please do not bring your pet here if you want them in a caring and trust-worthy environment while you're away.

River City Dog Excursions has been ABSOLUTELY AMAZING. I have a 1 year old aussiedoodle puppy, and…read morehis dog walker Meghin is simply outstanding. It is evident that she really loves Finnigan and treats him like royalty. My favorite thing, I would have to say, is getting pictures of him enjoying his day on walks or play dates with his "dog friends" and on nature hikes. Not only do I love how she treats him, but when I get home, he's actually tired! This whole company has gone above and beyond in my opinion, they are always on time, always reliable, and are even so dedicated as to walk Finnigan in the snow (ps: he loves the snow!). April is the one that runs the company, and from the first moment I met her I knew I was going to be impressed with the company. She had me fill out some paperwork (dog food, allergies, vet, vaccination history, etc)... which is a true sign of excellence in my opinion. I also love how there are multiple people in the company... for example, although Meghin is his normal dog walker, one time April ended up walking Finnigan because Meghin had to go out of town. Another time, I had to go out of town for the weekend and Meghin wasn't available, so another person was able to stay with him for the night. Another amazing thing too is that they make sure you get to meet the pet-sitter or dog walker before they watch your animals. Every single time, they have allowed for a free consultation so that each person can get to know the dog. I love this company and will hopefully be using them for a very long time. They're professional, reliable, personable, trustworthy, flexible, dedicated, and they LOVE YOUR ANIMALS LIKE THEIR OWN! Can't get much better than that in my opinion. Also, you get what you pay for... so although you can ask your neighbor to maybe watch your dog for free, you won't get the same attention to detail, customer service, quality, and kindness like River City Dog Excursions.

I am an overbearing dog mom and want the best for my pup and River City Dog Excursions is…read moreincredible! I'm so glad I found this company. Meghin walks and takes my pup Norman on hikes. He comes home full of smiles and immediately plops down to nap. She sends the best pictures and videos too. I was really nervous to let someone besides me have Norman off-leash with them but I can tell from the videos that he trusts Meghin and she knows how to control him! I really feel at ease that Norman gets to have so much fun during the day while I'm at work. Thanks River City Dog Excursions!

Took both my girls today .. my 5 month old shih-tzu mix who is very hyper had her first haircut and…read moremy 5 year old beagle mix and they looked and smelled amazing! The staff were so welcoming and they were gentle and patient with my girls.

Sarah has been grooming my two dogs since she opened a few years back. She is professional,…read morereliable, and wonderful with my dogs. Sometimes we want them cut shorter, especially in warmer months, and she handles the changes very well. We are so happy to support a local organization in New Kent!

Swift Creek Animal Hospital did an excellent job caring for our two cats while they boarded. Our…read morecats aren't accustomed to boarding, and the staff handled everything with so much patience and kindness. You can tell they truly pay attention to each animal as an individual--they were caring, attentive, and thoughtful about each cat's specific needs. They also did an amazing job working with each cat's personality to ensure a smooth experience and to prevent unnecessary stress. Because of how they managed things, I feel confident our cats will have a better boarding experience in the future. We're very grateful for the great care we received and highly recommend Swift Creek Animal Hospital.

My husband and I have taken our dogs to this vet for 15 years, but never again. Our dog began…read morehaving seizures for the first time and had 4 seizures in the evening and overnight. We called an emergency vet and they said they would need to see what was happening to properly diagnose her, so they advised waiting and taking a video if she has another episode (which is a separate issue with another facility). Rather than risk a 30 minute drive to a questionable emergency vet, we figured Swift Creek would help. We were in the parking lot waiting when they opened at 8am. My husband explained the situation, and my dog clearly had seizures (we did take a video at that point), but they told us to go to urgent care. Even when told that she was now having seizures 3-4 hours apart and waiting another 3 hours for urgent care to open would allow time for another seizure, they still said they would not see her. They have been this dog's vet for all 5 years of her life and have seen all our other dogs over the course of 15 years, yet they turned us away when our dog really needed help. Fortunately, we found another vet that was open and willing to see her. They gave her a sedative and seizure medication. They did nothing that Swift Creek didn't have the ability to do, other than show compassion. Swift Creek might be fine when your pet is well, but don't count on them to help when you really need them.

One word:Rachel. You will not find a person more enthusiastic and committed to overseeing the care…read moreand comfort of the dogs entrusted to her. She is loving and intuitive, she works with puppies and dogs of varying temperaments. For the comfort of your dog, she spends time with him or her and with you before getting started, and when I leave, I feel less stressed and my dog feels less stressed. When I pick up, she let's me know of any issues, like early onset of what could be an ear infection, or a skin issue. Rachel is a wonderful person, we met her at another grooming business and we were devastated when we learned she had left. After months of searching I finally connected with her and though her business is much farther away from us, it is worth the peace of mind to go out of our way, and my dogs are much more happy and look great. My oldest Dog is no longer terrified of getting groomed. We drive about 40 minutes because of the great service and the friendship that has developed over the past year, we are very happy and we always look forward to seeing how clean and cute our dogs are when we pick them up! Wizard of Paws Grooming is located inside Wagging Tails Kennel in Moseley.

Rachel is amazing!! Whatever happened to our dog at other…read moregroomers made it so I could never take him back to the same place twice but today, after a third visit to Wizard of Paws Grooming he gladly got out of the car and walked right in. She does such a good job and really does go above and beyond what I ever expected.

A caring and very experienced vet. Took great care of my two Jack Russell terrier girls. Appreciate…read morethat he gave me options for care without forcing a lot of testing.

Brought my 6 year old Frenchie into Quioccasin Veterinary hospital for an acupuncture consult and…read morewe both absolutely fell in love with Dr. Garland. She had a veterinary student join us, which I also really loved. The environment is very calming and offers plenty of room to get comfortable. We sat on the floor while Dr. Garland went over some forms we filled out and really got to know my dog's personality and understand her medical issues. She was so very patient with my hyper dog and extremely knowledgeable and very good at relaying information to the lay person. We decided to purchase the package she offers for acupuncture/ laser therapy. The front desk staff were all so welcoming and friendly as well!