The staff is helpful, friendly, and knowledgeable. They helped us switch our fur babies to much healthier diets. The staff is fun and it is always a pleasure to visit! read more

Molly and team are outstanding at providing the best customer service, and their knowledge about their products is amazing. They are truly there to help, especially if you have an off the charts picky eater pup. They are very kind and I appreciated the time, energy and suggestions to solve the mystery of what my furry friend will eventually settle on eating. Five stars!! Sandy- Princeton, NJ August 2024. read more

My Nova loves this store (yes I have a cat backpack). However, there are a few toys here that my cat loves. They have a great selection of pet food for your fur babies. Secretly...I too want to try one of the treats on the table because the center display looks like a bakery full of pastries (but don't they are for dogs)! I've purchased a leash, litter, toy mice, grooming items, and food from this store. They also have a point loyalty system frequent shoppers receive perks. It's kind of like an organic Walgreens for pets. Also, they have dog birthday cakes! read more

Dogs & Cats Rule - dog cookies! - Pet Stores Near Me - Princeton, New Jersey

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The variety is great and the staff is very helpful. The store even has Terracycle receptacles available to customers. That is a big Win in my book. read more

I have come to this store a few times in the past, mostly when I was going to Whole Foods. I love the variety of items I can get here for my dog. But most of the time, it's just me window shopping or buying single serve cookies and treats like one or two cod skins. The reason for this is that the pricing is not good. Almost everything here can be found cheaper online at various websites. I understand that as a physical location, there is a higher cost of running the store. For me, it is just not feasible to buy most of the stuff they're selling when every single item is marked up significantly. For example, a split elk antler here was over $15 and I found the same brand and size of elk antler online for about $10. That being said, you can find good deals almost anywhere in the world you shop. There appeared to be a bag of freeze dried lamb treats expiring at the end of the month and they were 50% off at maybe $5 for the bag. Not bad. Today, I got a pretty large cod skin for just $1.29, which I actually think is an excellent deal. I also got a freeze-dried duck head, although I'm not sure my dog will like it. But, it was $2.99 and it's the first time in my life I've ever seen this as a dog treat, so I figured I'd give it a shot. Lastly, I got a beef trachea for $2.99 as well. All of these were decent prices for me, and it's the stuff like this that I tend to get. I'd come back again if I was in the area already. read more

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Nice, clean store. However, their variety is quite low. Staff is friendly, but understaffed. There was only one woman working there, and the store was completely empty, which surprised me, given the high reviews, so I would think there would be more people. They do sell both cat and dog food, but it is quite pricey. The canned food is cheaper than the bagged. However, the huge bagged food to me was in the high 50s to 60s. Clean store, not great pricing, limited variety. read more

Had a very nasty encounter with store employee today. Have been coming here for a while now, we like to shop local. Last time we visited we had a rather unpleasant interaction with new employee Andrea, who was very rude in letting us know we couldn't use a manufacturer coupon for things on sale. Just came back for more dog food and Andrea let us know she recognized us from our last visit and admonished us for presenting our coupon (from our second dog's Stella and Chewy's acct). When we inquired she recommended multiple tumes that we contact Molly the manager. We were fine not using the coupon but her poor attitude won't have us coming back. We don't pay $85 per bag of dog food to be told off. Will be contacting the regional mngr and Stella and Chewy's about our experience as we look around for a new pet store to patronize. read more

Amazing customer service and care. I bought dog food for my three small dogs and had some questions about formulas. Staff member Kylie was well informed and provided great recommendations. And then later followed up with a phone call with more information concerning breed specific food recommendations. Amazing . Thank you! read more

I have been going here for years this place is wonderful they have items that you cannot find other stores. And if they can order it but don't carry they will do for you they will order anything you need as long as they're able to order it. The staff is very friendly and very helpful. They always have some kind of special going on different items I'm always saving money there when you spend $500 you get a $15 discount on your next shopping order read more

I went in yesterday to buy dog food. There is a free roaming pit bull in this store. It was preoccupied with my dog. I had my friend get my dog outside. The pit bull stared at my dog through the window. The lady that worked there kept telling the dog is friendly, really, until it snaps. A lady, possibly the owners wife kept rolling her eyes. No thank you, I'm done. I found the food cheaper in Ebay. read more

Super knowledgeable staff. My dog has horrible skin issues and the staff gave me suggestions and recommendations of what to do. It has only been 5 days and her skin looks much better. She is no longer chewing at herself and she can finally rest. The woman there, Molly, went above and beyond. She asked me a bunch of questions to try to get to the root of the problem. Ultimately I left with new food to try, probiotic shampoo and a liquid for her. I highly recommend this store. My dog has been suffering for over a year with no help from the vet. Within a week of visiting the store she is so much better. I should have come here sooner. Go see them. You will not be disappointed read more

Dogs & Cats rule, rules. This is a natural pet store where you can get healthy food, treats, and supplements for your dog or cat. If you follow a healthy lifestyle and want your pets to do the same, this is the store for you. Theres no Alpo or Meow mix here. Besides food, they also have a selection of pet supplies: collars, leashes, bowels, bedding. The store is nice and clean and the staff is friendly and helpful. I'll definitely be back here soon. read more

What a phenomenal store! This store has everything you'd need for your four legged friends; you'll find quality dog and cat food, toys, apparel, and other necessary pet care products in a boutique type setting priced competitively against the big box stores. If you're looking to support a small, locally owned business (with four local locations) be sure to stop by a Dogs & Cats Rule store near you; you'll be fully satisfied with the service and quality products they offer. read more

I love shopping here, especially when I bring my dog. You do get better attention if you bring your furry friend. I do agree with the other reviewer that there have been a couple of times I have walked in looking for something, looking all over the store, and not a person approached me to see if I could be helped. However I was without my dog. Hence, bring fido. The prices are a bit high compared to local big box stores and online, but I prefer to support local businesses. D&C has an array of healthy selections for food and treats. No low grade food on their shelves. read more

Convenient location but the sales staff leaves a lot to be desired. They most often can be found sitting behind the counter and barely glance up from their conversations when you walk in. Considering this is supposed to be a higher end specialty shop, the customer service should be stronger. read more

I drive 45 minutes each way to shop here. Not only does Dogs & Cats Rule have the best selection of natural animal-related products I have found in a store, everyone who works here is super helpful. I brought my dog here frequently when she was diagnosed with terminal cancer two years ago. The staff made her feel cared about and, when I told them her diagnosis, only fed her treats appropriate for a dog who has or has had cancer. My dog is now 16 and cancer-free. She might be unhappy during the long drive here, but she LOVES being here! Staff, especially Sebastian, is educated in animal wellness. I credit a good deal to my recovery from a disabling stroke I experienced three years ago to purchasing and using some of the Pet Essences blends they sell. Flower essences work for humans, too. Love this store! read more