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    Dogs Etc

    4.6 (283 reviews)
    Closed 9:00 am - 4:00 pm
    Updated over 3 months ago

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    Services - Dogs Etc

    Bath and groom only

    Dogs Etc Photos

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    i want to start off by stating that i'm not writing this with any malicious intent or expect to receive anything out of this, but rather i'm writing this to hopefully save any other animals from being hurt. my dog alfie has been groomed here two times. the first time, there were no complaints. this most recent time, however, has caused us to never go back to dogs etc. again. alfie had a full groom appointment on monday 08/03 before our family went on a out of state roadtrip. my partner took him in and picked him up while i was at work. when i came home and took a look at him, he had clearly been cut on his private part. the cut was in a straight line, clearly from a razor. neither me nor my partner who picked alfie up was told about any incident or injury. we monitored alfie for the night as well as the next two days as we traveled on our trip. it was a deep enough cut to cause him irritation and itching, as we had to keep him from trying to lick the wound. I called dogs etc. on the thursday morning of that week when we finally had a chance to discuss the matter, 08/06, and was left completely confused and baffled. i initially called because i wanted to know if they had any recommendations for a cream or ointment they would recommend since it was still itching him. the receptionist proceeded to tell me that it is standard policy to note the injury and let owners know of any incidents that happen. when i told her we had not been informed, she proceeded to tell me that nothing was written in the notes, she trusts the groomer that alfie had, and that if anything happened they would have known and told us. clearly, this is not what happened. from there she continued to try to make excuses, stating razor burn was a possibility "just like when us woman shave our bikini lines." yes, that's a direct quote she said. besides the obviously inappropriate comparison, it was also completely wrong which i told her. she asked for photo proof, which i happily provided, then had the audacity to ask why it took us this long to call if it actually happened? she was clearly trying to shift the blame to us. at the end of all this, the receptionist told me that the owner was out of town, and would be back on the following sunday and she would get back to me then but if not, to contact them again. it has since been two weeks and they have not contacted me. since i have already decided that alfie will not be returning, i am not interested in fighting this matter. i am simply letting others know about our experience and warn others to exercise caution with where you leave your loved pets.

    Cute puppy cut! Tired little guy...
    Sara D.

    My son recommended this place. They are quick compared to other places. They actually focus on their puppers. When I went to pick up my dog the groomer had to get him from the back. When she was in the back the receptionist picked up the dog getting groomed and hugged him and gave him love so he wasn't afraid when he was waiting for his groomer to come back, that says a lot. They are kind.

    Him after his appointment.
    Snailpaws O.

    I took my dog to get his nails done here, they were super amazing with him. He is definitely not easy going. He wiggles, cries , and worst of all he poops everywhere when he gets scared. Luckily everyone here was super understanding and worked quickly. His nails look super awesome! I'll definitely be coming back.

    DeMaree G.

    Dogs Etc is absolutely amazing!! First off the receptionist Mandy is ALWAYS so friendly and caring. Every time I've gone in she always looks so happy and is all about her customers which i love and she really cares about the dogs. Now for my groomers, these ladies are literally the best. Saray is a miracle worker and she works so hard and it shows in her work. My dog Kaia had a lot of matting and she's a husky and she took her double coat and totally transformed her from looking like she had been on the streets the last 2.5 months into a soft fluffy little princess! Priscilla was my groomer for my other fur baby JoJo and she was absolutely great! I love how she put her own little twist to making JoJo look like a little baddie! She did Ombré colors with the pet friendly dye on my dogs tails and it came out so unbelievably CUTE! Both of these ladies are amazing at cutting and styling dogs and you can tell they love what they do and really care and work as a team over there. It's so hard to find a trust worthy groomer anywhere because you never know with places but this place i can fully say i trust and my dogs are always happy which is more than anyone can ask for their pets. Thank all you ladies for taking such great care of my babies every time!

    Waffles post grooming

    We love taking our dog, Waffles, here to get a full groom. Waffles has a good time and he never appears scared or nervous when we drop him off. Waffles always looks so adorable and fluffy afterwards (and he smells so good)! The groomers always do an exceptional job and they are great at communicating what has been done. We adore all the staff working here. Everyone is always so friendly and cheerful!!

    King
    Karen M.

    We have 2 senior pups. One we started fostering in July. (Foster fail I should say). He's been horribly mistreated before we got him. So grooming him is extremely difficult. He's a grumpy and scared guy. They are so good with him and he looks fantastic! Our other dog is 14 years old and blind with a heart condition. While he's not thrilled to have his face trimmed they treat our dogs like family.

    Jackson enjoying his first hair cut!!!
    April M.

    I've used them twice and just 3 weeks between for all my golden doodles. This establishment is very professional, clean, great customer service and fare pricing. You get a real sense of family with them and we will definitely be bringing my dogs back again!!!

    We absolutely love taking our dog here. He always comes out looking so dapper and the staff is the best!

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    6 years ago

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    Terri M.

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    5 years ago

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    4 years ago

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    Faye P.

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    2 years ago

    Our Australian Labradoodle was cut and washed very nicely. We appreciate a good groomer

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    Faye P.

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    2 years ago

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    4 years ago

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    Terri M.

    Thank you for your awesome review. We love Amanda.

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    3 years ago

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    5 years ago

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    9 years ago

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    Marilyn K.

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    3 years ago

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    4 years ago

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    5 years ago

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    Terri M.

    Thank you Deborah for the kind review.

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    4 years ago

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    6 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    Faye P.

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    3 years ago

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    Faye P.

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    3 years ago

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    7 years ago

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    Terri M.

    Thanks very much and we are happy to have you anytime!

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    6 years ago

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    Terri M.

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    4 years ago

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    Faye P.

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    3 years ago

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    Faye P.

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    3 years ago

    I've been taking my dogs to this place and so far, I've been happy with the way they operate. Hannah is very good in styling my Lhasa Apso.

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    Faye P.

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    3 years ago

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    Faye P.

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    7 years ago

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    3 years ago

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    Faye P.

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    7 years ago

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    Terri M.

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    7 years ago

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    Terri M.

    Thanks for the compliment. We are happy to have you as a client.

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    3 years ago

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    7 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    Terri M.

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    3 years ago

    The staff it's all wonderful . I have only had a good experience. Always take home a happy dog groomed perfectly

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    Faye P.

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    3 years ago

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    Faye P.

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    5 years ago

    My pup was looking extra cute after we picked him up. Great business w friendly staff! Thank you :)

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    8 years ago

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    13 years ago

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    3 years ago

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    Page 4 of 8

    Ask the Community - Dogs Etc

    Review Highlights - Dogs Etc

    Nicholas has been grooming our Australian Labradoodle, Oliver, for the past year, and we could not be happier!

    Mentioned in 13 reviews

    Read more highlights

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