At the last minute I had to find a pet sitter and found Fancy Tails thru social media. After…read moretalking with Tracy I realized she is a true pet lover:) because my Bruno is a Service Dog I knew she would take good care of him, and he'd be safe and happy. After I spoke with Tracy I told my friend that I was going to the event with and he said "I know Tracy, she is highly recommended and has a stellar reputation with taking care of our furry friends. While I was at my event she sent lots of pictures while he was on his walk and hanging happy with his new puppy friends, it gave me peace of mind. She even offered to pet taxi him back to me when I returned home. 5 stars to Tracy & Fancy Tails

Tracy watched Princess Buttercup while I was having surgery. As the name says, she is a Princess…read moreand requires such treatment. My dog is super picky who she chooses to like and be nice to, and Tracy took her in with open arms to help me out during my time of need. She's local which I love and had so many great reviews online. This is also her only and full time job which was also very important to me when searching for the right pet sitter. I used a Vet Tech once, but I preferred Tracy over the VT because she has all the time in the world to spend cuddling with Buttercup (and she has vet tech skills)! I will be using her again. Grateful to have found Fancy Tails.

Melissa runs an incredible business. She is detail oriented, professional, and most importantly…read moreloves dogs. My dog is my best friend in the world and I trust Melissa and her team to take care of him. Since they started walking him, I've definitely noticed he is more calm and loving when I get home from work. Their service also helps me get through the day because I get a text with pictures or videos of the walk. My friends and family always comment on how cool it is that they leave a journal on my counter which documents each walk with little notes and stories. Melissa and her team have gone above and beyond to take care of my dog.

I do not know where to start... since joining Melissa's Mutt Hutt earlier last year, Melissa and…read moreher team were very welcoming and made it know they were excited for me to join them. Everyone is very helpful, training was informative, which lead to me never feeling uncomfortable branching on my own. I have had been lucky to work with great clients and their pups. I mainly board dogs in my home, and they are all well trained and have not had any issues. You should feel 100 percent comfortable having MMH take care of any of your pets!

We had never used a professional pet sitter before, as our cat Harper is usually cared for by my…read morein-laws when we're away, so we were naturally a little nervous trying something new. From the very beginning, the entire process was easy, professional, and reassuring. Barbie, the owner, was incredibly responsive and took the time to answer all of our questions. We asked for her honest opinion about whether 15-minute or 30-minute visits would be more appropriate for Harper, and we really appreciated that she gave us thoughtful, unbiased advice based on his needs rather than simply recommending the longer visit. That honesty gave us a great deal of confidence that Harper's well-being was always the priority. Our sitter, Lindsay, was absolutely wonderful. She was kind, caring, and clearly took the time to get to know Harper rather than simply stopping by to complete a checklist. The updates after each visit were one of our favorite parts of the service. We received thoughtful notes and videos by text after every visit. We especially appreciated that everything came through text rather than requiring a separate app. The communication was outstanding and gave us tremendous peace of mind while we were away. We genuinely looked forward to Lindsay's notes and videos after each visit. Her thoughtful updates let us follow Harper's progress throughout our trip, and it was wonderful to see him become more and more comfortable with her. When she told us he had even let her pick him up, we knew just how much trust he had developed. When we arrived home, Harper was happy, relaxed, and clearly well cared for. Lindsay even left us a thoughtful handwritten note and drawing, which was such a sweet personal touch. We couldn't have asked for a better first experience with a professional pet sitter. We will absolutely use this service again and would highly recommend them to anyone looking for trustworthy, compassionate in-home pet care.

Our 2 pups loved Courtney from Superstar Pet Sitting. She stayed at our home for 2 nights and 3…read moredays. She was very affectionate with them both and allowed them to sleep with her as we do! Thank you - We will use you again.

Lori is simply the best! She used to watch our beloved Marchie for over 8 years! I couldn't believe…read morehow lucky our fur baby and we got when we found her. We found her first when we were leaving in Culver City and we drove to Torrance to drop off our sweet boy. Then we moved to Torrance and were practically neighbors! And when we move to San Diego, I drove Marchie (yes!) to Lori to Torrance because I trusted her, our dog trusted her! She is amazing, caring and very kind to all the doggies. She has very good communication and will send pics to calm you down so you can truly enjoy your trip and not worry about your pet. I never worried about my fur baby because I knew that he was at his 2nd house. Thank you Lori for all the years of carrying for our fur baby. I know he watches over your family too because to him your house was his 2nd home.

Lori is the best! You can sense it right away she is truly passionate about dog sitting, she will…read morelove your fur baby like her own. She does have the cutest Maltipoo named Ollie that is so friendly and playful. Her house is immaculately clean and set up for dog sitting, and a huge backyard!

Unclear what theyre looking for in a dog's temperament. Gave our dog 7 minutes, said he couldn't…read moretake queues from other dogs. Probably should've been concerned about the other dog growling. Apparently growling = okay. Being excited meeting new dogs in a new place = unfit temperament for this business.

I brought my 1yr-old puppy in for a temperament test, and within 5 minutes the supervisor came out…read moreand said she had "too much energy," was getting in other dogs' faces, and didn't respect boundaries. Let's be real, she's a young dog in a brand new environment surrounded by unfamiliar dogs. Of course she's going to be excited. That's exactly why people come in for these evaluations in the first place. If your facility isn't equipped to handle high energy or young dogs, that should be clearly stated upfront on your website. Instead, I paid $40 for what felt like a pre judged, rushed dismissal with zero effort to actually assess or work with her to get comfortable. What was more disappointing was the lack of care or professionalism. No one asked about her behavior history - other than does she not play well with dogs, supervisor didn't use her name, and she was immediately taken to the back with a slip lead and returned minutes later with a blanket judgment. There was no constructive feedback, no suggestions for training, and no guidance on how we could improve and come back. For context, she regularly goes to dog parks and plays off leash without any issues. Overall, the experience felt unwelcoming and transactional rather than thoughtful or supportive. Just a heads up for other dog owners, you may not get a fair evaluation or any refund if your dog doesn't fit their expectations. Which should be free, then if they pass you pay.

They never responded to my request for service they never replied to my voice mail or anythingread more

This place lacks so much professionalism. First, they have a person answering the phone who sounds…read morelike she's either asking someone for the answers or is reading off a script. Secondly, I tried to fill out the paperwork online and their website was glitchy and it kept saying I was missing a field, but I wasn't. Third of all, when I called to notify them of this and to ask if there were alternatives, and when we would be able to do a meet and greet, the girl on the phone was clueless, she just kept saying I will notify my manager and she will be in touch. I just didn't have a good feeling about this place and as much as I didn't want to, I ended up taking my baby to petsmart hotel since I was able to consistently get a response and check up on my furbaby when I was out of town.

Excellent care and clean facilities. Prices are good too!…read moreHighly recommended!! It's a great place to socialize young dogs!

My fur baby has had boarding here several times from 3 day to 7 day stays. She is always happy to…read morearrive and often tries to go back in when I pick her up. It's difficult parting but having the cameras help with my own separation anxiety. I do wish there was an outdoor area for them or artificial grass area so that the doggies know where to go potty versus random areas in the room.

They have a new groomer here! I love that I can leave my dog here for the day and that she is well…read morecared for. In addition to that, they have a new groomer, Erick, that has bathed her a couple times and also does fur cuts. We have been having issues with burrs in our backyard getting stuck in her curly fur (she is a goldendoodle) and he took care of that for me. Now we are set for the summer, and I don't have to worry about digging out burrs on a daily basis. This service makes it so convenient for our family. Plus: Convenient, knows what he is doing, reasonable cost Cons: can't think of any.

The facility itself is beautiful, clean, and clearly well maintained. However, the pricing…read morestructure is extremely high and continues to increase. Boarding is now (February 2026) close to $100 per night for a small/medium dog, which already places it on the higher end compared to other facilities. In addition to that, there is a flat $35 late checkout fee and a $25 same-day reservation fee! The added charges feel excessive, especially when availability could simply be declined if they are fully booked for boarding that day. (Like other facilities) Pickup and drop-off window times are very limited, particularly on weekends with verrry little flexibility. Communication can also be frustrating, as phone calls often go unanswered, and reminders about pickup times can feel overly aggressive. While the facility is aesthetically impressive, the overall cost and rigid policies, staff may not justify the value for many pet owners.

When my pet had to be put sleep they were very caring and I was surprised to receive a condolence…read morecard signed by staff and doctors that I never met. It comforted me. They really take vet care seriously.

I had a frustrating experience at Family Pet Clinic of Redondo Beach and felt other pet owners…read moreshould be aware. I brought my two rabbits in for a visit and ended up being charged for services that were never clearly explained or approved beforehand. One charge was $22.50 for "brushing out poop" from one of my rabbits, which is something I easily could have done at home. I wasn't given any notice that this would be a separate service or cost. They also added a "wound service" charge, which confused me even more. When I asked what it was for, they said they think one of the rabbits might have a soft spot and suggested adding softer padding in the bedding area--but they also said they weren't sure and that nothing else needed to be done right now. It didn't make sense to charge for a wound service when there wasn't a confirmed issue or treatment. My main concern is the lack of transparency. If a clinic plans to perform additional services or add charges, they should explain them and get approval before doing them. Pet care is already expensive, and clients deserve to know what they're being billed for. Unfortunately, this experience left me feeling like unnecessary services were added without my consent therefore we will not be returning.

My dog is very spoiled and needs a special kind of attention. The only one we trust is Brittny…read morefrom Auntie Em's. She has the perfect temperament for dealing with animals. She is easy-going, yet professional. We feel so lucky to have her. Thank you Auntie Em's

My boyfriend and i recently adopted two cats a few weeks before a tripped we planned! We felt so…read morebad to be leaving them after just getting them so we wanted to make sure they were well taken care of. We heard about auntie Em's and we met with a sitter. Brittny introduced herself to our cats and made us super comfortable. They do overnight sitting which was perfect for our cats since they don't like to be alone. We got daily updates and pictures! It was exactly what we needed.