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    Dogwood Gallery & Framer

    5.0 (3 reviews)

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    The Great Frame Up

    The Great Frame Up

    3.4
    (5 reviews)
    5.6 mi
    $$

    love this place! Anne is so sweet and helpful and always tries to give me the best deals. I…read moredefinitely would recommend coming here!

    Absolutely THE WORST craftsmanship and customer service. I've had to come in for a total of 6 times…read moreduring the last 7 months for mistakes they've made or oversights on their part with frames that cost around 3k. The Great Frame Up pays zero attention to details and the quality of work they will give you is by no way the standard of a custom framing shop that I've ever been to. The frames had scratch marks, fillets were broken, the glass had streak marks from the inside, the artwork were never flat, 2 out of 4 were hung upside down, and one of my 4 diplomas that I had framed were a different color wood. Each time I brought it in, I explained the mistake, and left it to them to correct. I never asked for anything else except that they correct their mistakes and was extremely patient. Finally, my last attempt was after finding a scratches on the 4 diplomas and seeing the inconsistency in sizes among the mats and frames, as well as the fillets, I called the owner Chali, who was EXTREMELY rude and blamed me as I've if was the one providing her with the faulty product.. I took the frames to another shop who also claimed that the quality was terrible and that she has had other customers come in with similar complaints (see David S.) below. The other framing shops suggested I call Chali and ask for the names of the frame so that I can redo them. Chali refused to let me know what the names of the company I ordered from and said that she does not need to provide me with that information. Working with Chali and the Great Frame up has been a truly frustrating and upsetting situation. A huge waste of time, and resources and despite all that Chali could have just been gracious and given me the names of the frames I selected. If this was an isolated incident, I would be more understanding but due to the poor customer service combined with the terrible craftsmanship, I would suggest you go elsewhere.

    Better-Bilt Buildings

    Better-Bilt Buildings

    3.6
    (8 reviews)
    19.6 mi

    Absolutely fantastic company to work with! I had a 14x30-foot single-car garage installed, and the…read moreexperience was seamless from start to finish. They guided me through the challenging city variance approval process--no easy task since the structure was close to both the property line and my existing house. They provided professional architectural drawings and, to my surprise, offered the best price by far--half the cost of my initial $100K quote. Better-Bilt Buildings uses top-quality materials, and every crew that worked on the project was outstanding. Their communication was excellent, they were always punctual, and the entire process was impressively smooth. Josh and Ashley are incredibly knowledgeable--if you think something can't be done, chances are they've already done it, and done it with precision. In my case, they ensured the new garage was a seamless match to the existing house, both in style and materials--it looks like it was always there. They're quick, too! Despite weather delays, the entire project--from a muddy lot to a finished slab, building, electrical work, and surrounding concrete walkways--was completed in just two months. If you choose any other contractor, I can almost guarantee you'll pay more, get lower quality, and wait much longer. Better-Bilt delivers A+++ service, and for once, it was a pleasure spending money. Thank you, Better-Bilt!

    Very happy with my storage shed. It is a well constructed custom build. Josh was very attentive…read morewhen he came out. He asked what I wanted and where and made good suggestions for placement. Ashley is quick to respond to any questions and was very thorough with the contract and pricing. Completely transparent during the entire process. I wanted to work with a local company and am very glad that I decided on Better-Bilt. The building is strong and it is lovely. Would definitely work with them again and will recommend. Very nice folks!

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    Dogwood Gallery & Framer - galleries - Updated June 2026

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