I had a terrible experience dealing with Liberty Mutual insurance, but Deb at April Schaad's office…read morewass wonderful! She stuck with me during anout 3 montgs of living HELL in trying to deal with people who didn't cqre if I walked or sat home worrying about how I was going to do.what I absolutely needed to do! For amyone who is interested, make sure you read this & make sure you never havebto deal with Liberty Mutual! The people who work.for them are rude, to say the least! Thank heaven I ended up Okay & State Farm helped me tremendousl!

April, Tammy and Deb have always been amazing to me. Professional, responsive and honest! April has…read morebeen my agent for a better part of 25 years! She is not only my agent, but a true and loyal friend as well. Tammy and Deb have always stopped what they were doing to help me when I would call or stop in. I appreciate all three of them and would do anything for them. My Dad retired from State Farm's Regional office in Newark a few years ago. It just made sense to work with April and her team! Like a good neighbor... April is there!! THANK YOU TO ALL OF THEM!!

Keith and his agents openly admitted to using 3rd party call centers to get leads. As much as I…read moreappreciate a determined sales person I do not appreciate a spam call center that barely speaks English calling me 11 times in one day. Keith, you should seriously review your business decisions. I'm sure Allstate would not appreciate you harassing potential customers with your business decisions. Additionally, I'm sure you would not like me to call you 11 times per day. An additional personal opinion of mine is that brokers are an unnecessary part of the insurance game, especially in the modern age. This could be completely handled by an AI assistant, which I'm sure would lower premiums and save everybody in the world money. Count your days and I really hope your business fails. Regards, a harassed potential customer.

This agency has serious privacy red flags. They find and take pictures of your house just to…read morecreepily print and mail them back to you in hopes you will become their customer. It is an uncomfortable practice to say the least and a predatory one at best. No one needs a giant picture of this gentleman's face next to photos of their actual home, telling them that they would be a perfect match. Incredibly unsettling business practice.

Working with Brenna at LifeShield Insurance as my Medicare Broker this year during open enrollment…read morewas easy and so informative. She reviewed my health care needs and possible future health concerns that may impact my insurance coverage needs to help me understand which Medicare plan was best for me.. She is the first Medicare broker whose medical background made a huge difference to me when comparing plans and explaining it all in terms I could understand. It is refreshing to have a knowledgeable medically trained person who understands Medicare plans and your health needs to make sure you get the best coverage and benefits from a Medicare plan. My previous Medicare broker never was as through as Brenna at LifeShield Insurance. I highly recommend her services and look forward working with her again next year.

From the owner: Local Independent insurance agent that is a medical professional for over 16 years. Specializing in…read morehelping you choose Medicare insurance plan by understanding your health needs and financial requirements. I will narrow down plans to allow you to be apart in choosing your Medicare plan by assisting you with giving options and to answer any questions. As your agent, I am your direct contact when you are calling or emailing, You will not be lost in a group of agents or a big company of many agents.

Sara and her team are great to work with. She is very knowledgeable and works hard to make sure…read moreyour policy works for your needs. We have multiple policies with her. Great agent and great office to work with.

Very rude on the phone. Sara is. A lot of lying done. The policy came in way higher than the quote…read more This was due to incorrect information entered by the Owner/Agent. the another agent in the office corrected it, but it took weeks Sara is very close talker invades your personal space. Also, their office is in a weird area for an Insurance Agency. That should have been my 1st clue hard to find, the building smell's like wet dog, Also very unprofessional in having a dog that runs out to "greet you" it more seems like it is attacking you. Never stopped barking when I was there, also when you call in you can hear the dog barking. Taking my business elsewhere. I would suggest if you want to have decent insurance for your family and belongings this would be the last agency you would go to.

I'm going to thank Seth of the Billy Tecklenburg State Farm group he's good and trustworthy agent…read moreand if you're looking for a great agent that will help you get the lowest insurance policy you can get look up Seth

I have had dealings with Alyssa recently. She is knowledgeable and professional. She was also…read morepatient as she related some options to me. I will refer her and State Farm to family and friends.

Cheryl Johnson & the crew at Impact have been a valuable ally to me for years. She finds me the…read moreplans that fit my needs while saving me money. She has a hands on approach so that I don't ever have to worry about my insurance needs. Cheryl is the Best. Dennis, Cape Coral, FL.

From the owner: Medicare | Health | Life | Supplemental | Long Term Care | Groupread more

I always looked on dealing with insurance as painful, but here its comfortable and easy. Dawn and…read moreKaren are always ready to explain the multiple policies and make suggestions about ways to save . And when we did finally have a claim, they made the whole process simple and painless. I not only would recommend PWL, but have already referred several friends here - and they're just as satisfied.

Excellent agency and the people are fantastic to work with. They are very service oriented and are…read morevery helpful. I would recommend this agency to anyone who is looking for insurance. They are professional and do a great job explaining the policy and answering any questions you may have.

Jason has been courteous, prompt and very patient. I just changed companies after 20+ years with…read moreanother "local" agency, and he has been more helpful in the past month than the other company was the entire time I was a client! Very fair prices for more coverage.

The lowest premiums and the best service!…read more Several years ago, I decided it was time to check around to see if we could get lower rates on our homeowners and auto insurance. I contacted two independent agents and one brand-name insurance company. I was shocked at the price range for the same coverage. Jason Brofford at Detweiller-Brofford Insurance checked with different companies to get us the best deal, and the insurance he found for us was $1000 cheaper. We accepted pretty quickly! Every year when it's time to renew, Jason again looks around to find us the lowest price for coverage. This year, our policies are with Erie Insurance, top-rated for homeowners Insurance in the August 2017 issue of Consumer Reports magazine. In addition to saving us money big time, we've been happy with Detweiller's customer service. Emails are answered promptly and a human being picks up the phone. Jason, Zach -- everyone in the office -- is professional and super nice.