I came here with my husband to find a cocktail dress for a work ceremony which my husband invited…read moreme to attend for promotion. It had been a long time since I looked for something fashionable, but Abagail took good care of me! I found a winner within 5 minutes and Abigail helped me navigate the European sizes and find the perfect fit for me. And to top it off, I got an additional 40% off. So I basically saved 75% from a dress I could get at the Phipps Plaza location for full price. Winner winner! I would like to thank my God for directing me to this gem of a shop! It was worth the drive from Atlanta!

The staff at this store exemplifies service and care. Kelsey in particular is a total gem. She is…read morealways so kind and helpful, going above and beyond at every possible turn. Yesterday we drove four hours just to shop there and I enjoyed every minute! Thank you, Cabi, for always being so gracious and helpful!!

Love this store! I bought 4 tops for the price of 1 compared to the MSRP prices! Staff is always…read moresuper welcoming and nice.

I went to Chico's Sunday in dire need of a outfit for my Grandkids Christmas Play. I love Chico's…read morebut I asked a lady about sizing and she was very rude and unpleasant. I usually go to Chico's at the Avenue. Very disappointed.

I really liked this store because the staff was really nice and willing to help. I didn't…read moreunderstand the sizing, but they were willing enough to explain. Some of their clothes are really nice and some of them are 'old lady' like. I got a really nice pair of jeans on sale, cause their prices are steep!

Customer service experience has always been outstanding in 15 years coming here…read more The employees who work there during the morning of Thursday, May 14, 2026 were aggressively and embarrassingly inadequate. At 10 o'clock I asked if I could be measured. Employee rolled her eyes: "I guess so." Her measurement was sadly inadequate as if she had never measured before, and I had no help afterwards. When I asked her to come over, she saw how incredibly tight the fit was. She said, "maybe we should go up a little." I said, "you think?" She and the other employee had not moved because they were talking to each other the entire time. She said, "are you angry with me?" Bizarre. I did not respond. She called back, "I am feeling uncomfortable helping you anymore." She hadn't helped me at all. I still kept quiet. I paid for two bras and asked the two for their names. "I am uncomfortable giving that information out." Same response about her manager and district manager. Shocking. The other one then told me she called security on me. Let that sink in. A petite 61-year-old woman was physically removed by a security guard for asking for names. She refused to why she had called security. I left the store without incident, but in tears. A few minutes later, my husband returned to ask why I had been removed; they called security on him and he had to leave the store. I called the store manager the next day. I identified myself, and she greeted me rudely by saying "yeah," and put me on speakerphone. I was quickly able to piece together how the bizarre behavior of the employees matched the utter incompetence of the store manager. I started to explain what I had experienced, and she cut me off and would not allow me to speak again, choosing instead to feed her obvious inferiority by defending her inept employees. It was obvious why I was on speakerphone. This insecure manager was obviously trying to make friends with the people she was supposed to be supervising. What better way to cement that pathetic need to make friends with people one is supervising then to throw the CUSTOMER under the bus in front of one's inferiors! I could go on and on about how my husband then talked to her and how she attempted to talk over him again and again until he, too, had to end the phone call. Suffice to say that employee behavior imitates the training they receive from management. In this case, they had learned a lesson of the store manager's rudeness, incompetence, immaturity, and embarrassing instruction, and they imitated it perfectly. At one point, the store manager asked if we were trying to tell her how to do her job. Much to our embarrassment for her, we let the district manager do that for us. It should never have gotten so far as a district manager needing to get involved into something as asinine as the behavior of the employees and the ridiculous non-intervention of the manager at Soma that morning. Therefore, my main concern is that perspective customers should STAY OUT of Soma UNLESS they enjoy the humiliation of being escorted out of a store by a security guard because of the store's immature and pathetic staff and management: A note to the SM: you know nothing about the retail business and how to serve the customer who is paying your salaries. In summary, this was a horrible, but very fixable customer service experience at Soma. A little about me: I often write online reviews, and WITHOUT FAIL they are five star reviews. I only give positive reviews because if I have a problem at a place of business, I will speak face-to-face with management so that a reasonable outcome can be achieved. I hate it when people go online with petty grievances. I reserve my right to review negatively, however, when the customer service of the manager is so blatantly and stupidly inadequate. I asked for an apology and nothing else. I never received an apology from the employees nor the store manager Hence this negative review.

Camille was great really helped us out and was wonderful!!! Made my daughter feel very comfortable…read moreWonder experience!

Today I had my first experience of visiting the Torrid outlet location in Dawsonville. The purpose…read moreof my visit was to purchase a gift card for a loved one. Upon entering the store a kind lady named Sarah immediately acknowledged my presence with a smile. Never having visited Torrid I immediately noticed it's a women's clothing store with a large selection of women's dresses, tops, bras and underwear. Sarah approached me and began to inform me of values, prices and quality of their merchandise. Another staff member joined us named Meghan and she helped inform me of more rebates, discounts and offers to make anyone's shopping experience at Torrid a great choice. After receiving such great service and support from these two employees it was easy for me to see why a gift card from Torrid is going to be a wonderful gift to give anyone. Thank you so much Sarah and Meghan for you great customer service and making me feel great about my visit to your Torrid location. Keep up the great work and I will be back to visit for more gift card ideas again in the future!

Store was well stocked and organized and love the friendly, helpful staff. I'm not poor, but do get…read morea bit of sticker shock when I walk into Torrid. Even clearance items are sky high at 50% off for moderate quality clothing. I guess if you need a Disney baby doll t-shirt in a larger size they've got the corner on this market for you. Maybe I'm getting too old for Torrid.

My brother is coming this Christmas from Australia. I told him, I want to take him shopping for…read moreclothes. He said the only place he wants to go is Eddie Bower. "Erika remember you took me shopping when I visited 10 years ago and you got me all those shirts. Do you know I still wear them all the time and they still look good! I only want to go back there. ". Eddie Bower. Good looking clothes and great quality.

This outlet store is like the actual store itself filled with quality merchandise and top notch…read morecustomer service. Sometimes a brand's outlet is like the middle child who can't measure up to the older sibling's outstanding achievements and isn't cute enough to hog some of the attention away from the baby sibling. But luckily Eddie Bauer isn't no middle child! As soon as we walked in we were greeted by some smiling folks who wanted to know what we were looking for...We brought our friend who was visiting from overseas to buy a few things to take home since he said Eddie Bauer is about 35-50% more where he is from...Luckily there were lots of great stuff on sale and we even found an item on final clearance. We had a good experience here and would recommend the place to other shoppers.

I love coming to this store, I never leave empty handed. This time I scored a denim snap down shirt…read moreregularly $59.99 for $19.99, a few adorable tank tops $4.99-9.99 and a few other goodies. This store has inventory for the entire family, clothing that lasts and at such a great price should not be missed; stop in and see for yourself

I am cheap. A discount harlot. I will do things* for a clearance rack. *Offers not currently…read moreaccepted. Great sales. If you shop at Gap, this is where you need to be. Additional 40% off Clearance merch.. tons of discounts from 20%-70% throughout the store (though not every single item is discounted) I bought 3 pairs of shorts (one is denim) and 2 tank tops for $60. In my experience, at Gap, this is amazing. I still saw some $50 dresses I really wanted but I simply refuse to spend that much on fabric. If you have the time to take a drive out here, Gap outlet is where it's at.

I've become a fan of Loft mainly because they have clothes that go with the stuff that you already…read morehave. So that you don't have to buy a whole entire outfit. I tend to stick to the basic colors such as blue, black and grays so that it won't be too hard to cross match them in the mornings without too much thinking. (I know co-workers that come to work dressed like a Neiman Marcus catalog everyday, I just don't understand them.) Loft outlet quality reminds me of Target but their sizing runs a tad smaller than Target's. Their pants are cut smaller than Ann Taylor's and their accessories are much trendier than Ann Taylor which tends to be more classic. They have lots of clearance stuff when I was there but I didn't find anything that jumped out at me. Better luck next time. They're located near Pottery Barn...

My first visit to this Loft Outlet location. And the service was "meh", only because I knew what I…read morewanted. There were some pretty blouses on sale and that's the only thing I was looking for.. just looking at the sale stuff! So.. guessing her name's Sarah, she wasn't friendly or rude.. just plain. She didn't look like she enjoyed her job very much.. but what do I know, right? Whatever! My experience was "just meh and ok". Would I ever shop here, again.. probably not.