Went into this location for the FIRST and LAST time. Male employee followed me around the store and…read moremade me feel uncomfortable. Got to the register and the female employee did not acknowledge me and had a rude attitude when I inquired about an item that I was looking for and left the register after saying that she was NOT IN THE MOOD... and walked away from the register. After I retrieved the items that I inquired about with help from the male employee. He checked me out and provided great customer service while the two female employees stood down the aisle talking. Store was not busy and I will definitely stay away from this store.

Has anyone had customer service issues at the Dollar General on 2629 E Renfro St, Burleson, TX…read more76028? I've been in twice and there's a certain male employee that is super condescending and straight up rude! Last time I went in and he stared at me the entire time I was in line because he could see I had a return. It was a small return but he already had an attitude as soon as I stepped up to the counter. He kept looking me up and down and rolling his eyes and snickering when he thought I wasn't looking. Then he'd do things wrong and give me wrong instructions but would get impatient when I didn't understand and acted like I was the idiot. It was a truly AWFUL experience and I've never been treated like that before. It was like my very presence was a huge imposition to him. It was bizarre. Then he snapped at me when I asked if I could deposit cash into my Chime app. Again another easy task that he couldn't figure out how to do but yet he acted like I was the problem. Through all of this I still remained patient and polite and respectful. I was never unkind. I have NO idea why he treated me that way. I was going to swing back around and buy a few things but he upset me so much I just left the store as fast as possible. I went and got in my car and thought what in the world was that?! I won't EVER set foot back into that store thanks to this guy. He is awful. I can't be the only one he's treated that way. He struck me as not a nice person in general. And by the way, when he couldn't figure out how to deposit my cash through the Chime app, I left and went down the street to Walgreens and that cashier did it in less than 30 seconds and with a smile. No problem. Dollar General guy needs to learn how to better treat customers or DON'T work customer service!! I'm an educated kind person who gives respect and expects it in return. Don't treat me like an idiot. Disgraceful customer service!! Reported him to Corporate.

This Dollar General has a rodent problem. If you are buying products here, Rats have more than…read morelikely been all over it. Their urine & feces have been found on the shelves & items. Management does not keep the store clean.

Me and my sister were in the store looking around when she threw a ball testing it out the women…read moreasked her to stop and she did, then we were looking at toys and my sister said why she thought they tied a balloon to it and they said to stop and she did but the while we weren't even doing anything but talking and Looking for stress balls the employe kicked us out I said yes mam we understand while I'm leaving I said to my sister you threw a ball why? And the lady in a aggressive voice says I saw you throwing a ball and says don't argue with me without me even being mean to her.

Dirty just a mess, empty shelves items are still in boxes floors are dirty hard to get through…read moreaisles.

From the owner: Dollar General Alvarado is proud to be America's neighborhood general store. We strive to make…read moreshopping hassle-free and affordable with more than 15,000 convenient, easy-to-shop stores. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America's most-trusted brands and products, along with Dollar General's high-quality private brands.

I go here a lot - it's super close to my house. As far as the store goes, it's a dollar general but…read moreit's also the cleanest one I've ever been into! That being said, I want to give a shout out to one of the managers. I stopped by there today and asked if they could possibly give me 12 bags. I deliver for meals on wheels in this area and didn't have enough bags for my meals. The manager gave me a whole box! She didn't have to and I was actually expecting her to turn me down but she went above and beyond! So thank you!

The store is gone now but I miss the customer service there. They were usually pretty nice in there.read more

I love this store, and there are three people there that really work hard and will help you that i…read morehave met!. Richard, Sean, and Chuck!! they are awsome!!

Came here on Saturday and a couple of the employees were out front smoking...pretty sure on the…read moreclock. Then I go in and grab what I needed and the same employees were at the registers gossiping saying, "guess we better get back to work now." Lady who rang me up finished her conversation before asking how I was doing. They were rude and very unprofessional. When I do come into this store, it's cluttered and dirty. Floors need power washing. If I could give less than one star, I would.

I go to this location only when I have to. It's very cluttered. Most of the items that are not on…read morethe shelves are in the aisle on racks. The staff isn't very friendly. There is always just one cash register open. 2 of the times I have been to this store there have been NO shopping carts! Inside or outside. When I asked the cashier where they were she said they didn't have any more because people who live in the area push them home and don't bring them back and headquarters says they are too expensive to replace. She could really care less! If I could give less then 1 star, I would.

I like this location. It's near home and everyone is super nice. One star is missing only because…read morethe past three times I visited the credit card processing was down. Each time I've walked around and picked up things only to find out I can't pay. Please put a sign on the door so people know before they waste time shopping! Edit: stopped by today with cash on hand and there was a sign on the door saying cash only. Thank you for listening!

From the owner: Dollar General Venus is proud to be America's neighborhood general store. We strive to make…read moreshopping hassle-free and affordable with more than 15,000 convenient, easy-to-shop stores. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America's most-trusted brands and products, along with Dollar General's high-quality private brands.