Waited in the check out line, when finally got to the register I was told to go to the only other…read moreopen register that he had a table to load. I left my buggy where it was and will never be back. They lies anyway since items are not much cheaper than stores where you can easily find items

Highly recommend I just bought my carpet from there and saved about 50 bucks!! Also if you love…read morecandles go there!!!

I have been a customer at this location for several years and I highly recommend this to be the…read morebest place to buy your groceries in Florence. Every employee in the store is very friendly and helpful and that goes a long way now days especially compared to other grocery stores that have poor customer service. The prices are fair, the store is always clean, and the stock is well rotated for good dates on products. They are a well-rounded store in all aspects I do not believe that there is a grocery store in Florence that can top them.

Their food give away was totally false advertisement! Their commercials plainly stated that the…read moreribbon cutting was at 10:00 am and the first 100 people through the door would receive a free bag of groceries. We arrived at 9:45 am and asked a manager if we were too late. He said no. We walked in and asked another employee what we were supposed to do and she said that it had already all been given away before 8:00 am. That someone came early and gave it all away. But we still have a free bag of chips and a drink but the groceries are gone. They gave them away from the parking lot early this morning. That's not what their commercials said. So they completely lied. I hope corporate sees this. We will not be shopping at this establishment if they're going to lie.

The lady running this place was unbelievable kind and helped us with everything we needed!! Highly…read morerecommend

Unbelievably poor customer service. Do not waste your time or money. One star because I could post…read morea ZERO!

This is such a cool place to go for gifts as well as unique quality items for yourself and the…read morefamily. Owner is friendly and welcoming, store is bright and interesting. I only wish I lived closer so I could visit more since she has new things all the time. Prices are quite reasonable.

This is my favorite store in Florence HANDS DOWN!! They sale products from 40 different countries…read moreand this is where I did all of my Christmas shopping. If you want to go somewhere with positive vibes and clothes and jewelry you would not find anywhere else. This is your store.

Today was terrible ! There is clearly a sign that reads no shopping carts in the 2 dressing rooms…read morebut no one paid any attention to it . One lady and her daughter went in there and tried clothes on while my granddaughter waited for 30 minutes to finish. The other dressing room was in the same situation. No one said anything about these two ladies taking whole shopping carts in the dressing room They need to monitor the dressing rooms and limit how many items can be taken in there They also need to add another dressing room as there were people waiting in line behind us come on guys you can do way better than this

I have noticed that the Florence Al Americans Thrift store hasn't been putting anything out but…read morejunk in the last month. I see lots of items dropped at the front of the unload zone, but it's never put out. I personally went four days in a row in order to get a few items from an estate sale that were left at the Florence Al store. Why is most of the items never put out in this store? There is no excuse bc the store has so many good items in the intake area. I also noticed that even a shirt is $9.98 and little trinkets are never under $2.99. I understand you need to make a profit, but it's getting ridiculous..

ts is the best store in town they had a sign that said shoes for children that was the best trade…read moreever

Hadn't been to Ross in a while & had some time to kill so thought I'd try it. Store was a disaster…read morebut I can deal with that. Lots of places are short staffed & they're getting tons of stuff in for Christmas. Employees having loud & unprofessional conversations I can deal with that too. Really just ignore it they're not talking to me. I cannot deal with rudeness though. I'm a pleasant person. I greet with a smile. I try to arrange things & put my buggy back to try & not make extra work. The girl that checked me out did not greet me & ignored my hello, huffed & slung my stuff around like I was such an inconvenience. Put my bags on the floor in front of me & started checking out the next person. Even the lady behind me shrugged & grimaced at me. I just got my stuff & left. It might be that she was just having a bad day but never again will I step foot into that store to spend my money to be treated like a piece of trash. Good luck!

I'm gonna start by saying I never leave reviews for anything. The only reason I am now is b/c of…read morethe bad review I read above. I'm not saying it didnt happen I'm just speaking from my families experience at this store and it's been nothing but good. We shop there alot ahs never one problem except maybe long lines sometimes b/c so many people shop here. It's a good clothing store for our area and didnt want 1 review to keep anyone from going there. Bad experiences happen everywhere

From the owner: Kohl's department stores are stocked with everything you need for yourself and your home - apparel…read morefor women, kids and men, plus home products like small electrics, luggage and more. At Kohl's department stores, we offer not only the best merchandise at the best prices, but we're always working to make your shopping experience truly enjoyable. From petites to plus sizes, casual jeans to cocktail dresses, and boots to athletic shoes, Kohl's has the women's and men's clothing and accessories that will keep you comfortable and stylish at any occasion. Stock up on basics for the whole family with kids clothes, or replenish your wardrobe with fresh new tees, dresses and suits. Update your home and turn to Kohl's for beautiful, versatile furniture, home decor and linens. For every family member, for every room of your home, Kohl's in FLORENCE, AL has what you need to keep you and your loved ones outfitted in style.

Worst service ever. First thing the price suddenly changed once the paper work started, should…read morehave left then. I was told 3 to 5 weeks. 8 weeks later they finally scheduled a day and then did not show up. When I called to check I was told I would be called back, well that call never came. So I then called and spoke to Daniel and asked him to cancel my order, all he said was that he would take care of it and call me back, which he never called me back. So then I called and spoke to our salesperson, Tina, she said we had a cancellation fee, Daniel never mentioned that, and she would call me back, which she never did. In the end, many calls to try and get help, no furniture and a fee. Would highly suggest not going to this store!!!!!!!!

Worse customer service . Nobody in the store knows what is what. There was one manager that has…read moresuch attitude and everybody is Standing around to ask her stuff and she is pretty rude . If u go to the store and ask for the price I will get screwed . They run big sales on line but unless u shows that pricing , they will vharge the store price Which is much higher for beds etc. They won't give u any print out of infor or anything . Better to order it online since they charge Delievery fee anyways and set up . If want better prices than even online , go to Barnett and brown where the prices are always better than anywhere Including online. They do t ha e all the collections of Ashely, but most of them they do.

People always friendly prices on some items a little high but always there for purchase. Pharmacies…read moreis outstanding. I travel from Courtland to use this is my pharmacy and shop for certain items.

Jason in the seafood department is awesome. I love their crab legs, really I'm a claw girl but,…read morethey're always great tasting.