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    Dollar General

    1.0 (2 reviews)
    Open • 8:00 am - 10:00 pm

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    Randolph Market - rand

    Randolph Market

    3.6(17 reviews)
    21.7 mi
    •$$

    Small local grocery with a small, but fresh, produce department and a meat department with…read moreexcellent examples. The remainder of the store contains most of the usual suspects. I gave 4 stars for several reasons with customer service being #1. Location is #2 and finally it's the best store in this part of Hopewell. Sure they lack in selection and are a bit pricey, but they beat Save A Lot hands down and it doesn't require a long drive elsewhere. Well done!

    I went to Randolph Market today to purchase a box of tomatoes at $40 per box. I opened the box to…read moresee if there were any bruised or soft tomatoes. As I found them, I began swapping the bruised soft tomatoes with tomatoes from another box. As I was doing this, I suppose it was the produce man that came at me and in a rather loud voice and said, "Ma'am, what are you doing!?" He startled me walking up on me very rapidly with a loud volume. He did not even introduce himself. He spoke to me as though I was in a corner stuffing tomatoes in my pockets(stealing). I told him I was going to can the tomatoes and they needed to be firm with no spots or bruising. He began chiding me as though I was a child and told me "You cannot build your own box!" "I stood and watched you". Then why ask what I was doing if you watched me the whole time? Now he's playing games with me. He argued with me for a few minutes so I told him I would leave. I put the top back on the box of tomatoes and put the box back where I got it from. As I was leaving, he was walking beside me still arguing with me until I got to the door. At this point, this is harassment. He caused a scene and people were staring at us. The scene was unnecessary and could have been avoided. He told me there were no rotten tomatoes. So why if all the tomatoes are all so good, would it matter if I was swapping one for another? The man was very unprofessional and rather intimidating. If I am going to pay $40 for a box of tomatoes, I certainly want all of the tomatoes to be the best possible for canning them. It's not really what one says when handling a situation, it is how they say it and the tone that they use when saying it. I will never step foot in Randolph Market again if that is the way they deal with their customers. They need to train their employees on good customer service. Especially with men running up on women in such an unprofessional and intimidating manner. Let me give Randolph market a free lesson on good customer service. The employee approaches the woman swapping tomatoes. He says calmly and reasonable, "Excuse me ma'am. My name is ...... I work here in the ....... department. I have been watching you swap tomatoes between boxes. We call that building a box. Our store policy does not allow that. You can purchase a box of tomatoes as is. That would have been an acceptable way to handle the situation without causing a very unnecessary scene in a place of business.

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    Dollar General - grocery - Updated September 2026

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