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    Dollar Zone

    3.5 (2 reviews)

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    Nordstrom Rack

    Nordstrom Rack

    3.5
    (40 reviews)
    3.0 mi
    $$

    Once again, I experienced humiliating and unacceptable treatment at the Nordstrom Rack store in…read moreBelmar, Lakewood. During the return of an item purchased online, the cashier was rude, impatient, and visibly irritated. At the time, there were no other customers present. I addressed his behavior by stating that he was being rude; I did not , insult him, or behave disrespectfully. After I thanked the cashier and stepped away to continue shopping, I observed the same cashier start helping another customer, and both of them began laughing and making derogatory comments about me. I returned to the counter to address this behavior, at which point the other customer began yelling at me, telling me to "behave better," completely unaware of the irony of his own actions. The involvement of other customers in a matter between a Nordstrom employee and me was inappropriate, unnecessary, and deeply unsettling. When I stepped outside the store to contact Nordstrom Customer Service, an individual named Justin approached me and introduced himself as the manager on duty. He immediately stated that the cashier who assisted me was the kindest and most polite employee in the store. He also referenced the existence of video footage. I asked whether he had personally reviewed the video, as his comments appeared to reflect a preconceived bias similar to that displayed by others involved. He acknowledged that he had not viewed the footage. I informed him that I intended to contact Nordstrom Customer Service, as this was not the first time I had felt humiliated at this location. I thanked him and left. While in my car, I contacted Customer Service and was treated professionally and respectfully; the representative demonstrated a high level of understanding regarding my experience. I have been a loyal Nordstrom and Nordstrom Rack customer for many years and have shopped at locations across the country. I have never experienced treatment like this elsewhere. Unfortunately, this incident marks the third time I have felt disrespected and humiliated at this specific store. On a prior occasion, I spoke with the store manager, Mr. Matthew, whose response I found to be dismissive and arrogant. I clearly stated at that time that I would no longer shop at this location, but unfortunately, I did not respect my decision and my boundaries. Given the seriousness of this incident, I am escalating this complaint to higher levels. The conduct of both the employee and the customers who felt empowered to intervene without any factual understanding of the situation was inappropriate and raises concerns of a potential hint of discriminatory behavior. I was informed that video footage with audio exists, which I welcome being reviewed. I will not shop at a store where I am made to feel unwelcome, disrespected, or singled out. I choose to spend my money where I am treated with the same dignity and respect afforded to everyone else.

    I always find great quality clothing for a spectacular price. Beware, the store is currently under…read moreconstruction and you are going to wait 15-30 minutes for a fitting room.

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    Haute Hause Resale Boutique

    Haute Hause Resale Boutique

    5.0
    (1 review)
    3.1 mi

    What a hidden gem, I found in Denver. I love this lady. She really knows her business. I had…read moreseveral items that I wanted to address. First I had these what I thought were authentic bags Louis Vuitton and Gucci. She took the time and gently informed me they were knock offs and described to me the process of authenticating and what I should look for to verify its a real designer bag. While she was beginning the process restoring another bag I brought her, I looked around at her inventory of really great bags. Mostly pre-loved and mostly leather bags from Coach, Fendi, B Markowski, The Sak, Prada, Dana Buchanan, Guess, Michael Kors, Perlina and so many more. She has wallets, diaper bags, commuter bags, backpacks, evening bags, bags and more bags. She is super friendly, artsy, quirky and cool. She says if there is something your wanting she can find it. She has other items too, clothing, shoes, vintage hats, gloves scarves. Mind you she does work from her home and she let me in as an exception. She closed her store During COVID and now has it all in her home and she-shed. So I got my favorite bag back about a week later and it's amazing. Looks amazing. Im so glad I can continue to carry it for many more years. Thanks Laura you rock. I also picked up some preloved bags for gifts. The reuse, repurpose, retailor, repair wave is on over here. She is "The Art of Pre-Loved".

    From the owner: Haute Hause specializes in Authentic Luxury Designer Handbags, Accessories and Apparel. We take…read morepride in bringing your the best pre-owned designer handbags and each one has been handpicked by the owner. If we don't have what your looking for in particular; well our owner is so skilled in finding the very best; all you have to do is ask and we will find it for you. We offer the most competitive pricing and are willing to negotiate/trade or take in a pre-owned for consignment.

    Dollar Zone - deptstores - Updated July 2026

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