Got a hot chicken biscuit sandwich and 5 fried pickle spears. The to go screen said 20 min, I got…read moremine probably in around 10 or less (I was probably lucky?). Both the sandwich and pickle spears were great! The only problem is that they forgot the pickles on the chicken sandwich, which is one the one hand hilarious and on the other very annoying lol. However, I still liked it a lot (even without the pickles). Would probably eat in next time so I can make sure the pickles get on my sandwich!

Ya'll, believe all the one stars. The service is almost intentionally bad. It operates like a…read morejailhouse slop kitchen run by equally miserable staff that seem personally offended that you showed up to eat. I placed a to-go order and when I questioned how long it would take, so that we could walk around and come back to pick up the order, the waiter responded with an unnecessarily snarky attitude, telling me that they were "not a fast-food restaurant." I wasn't asking for fast food. I was simply asking about the wait time. There was absolutely no reason to be condescending to a customer. Since I didn't have 30 minutes to wait, I asked him to cancel the order and refund my payment. This somehow made him even snarkier. I asked to speak to a manager, who I'm fairly convinced may be a fictional character at this location. After some additional attitude, he finally agreed to cancel the order. Except he didn't. Which raises the obvious question: why work in an industry that requires you to interact with people when you seem to actively resent interacting with people? If basic courtesy and politeness are beyond your emotional bandwidth, perhaps customer service is not the career path for you. I was charged for an order I never received, and the refund was never processed. I only discovered the charge much later when reviewing my bank statement and ultimately had to dispute the transaction with my bank to get my money back. Avoid this place like the bubonic plague. Honestly, the plague might offer better hospitality.

They were basically out of everything I wanted, and the food we got was terrible…read more When you come to a restaurant because the menu says your mac & cheese is famous and you have a hungry seven-year-old, the waiter should let you know that they're out of their one of their star items. The fried pickles were so doughy that you could barely see a pickle, the waffle fries were undercooked, and the pickle slaw looked like you could've gotten it at Stop and Shop deli counter and added pickle chips. It was also drenched in so much mayonnaise that I couldn't eat it. Get yourself a turkey and cheese sandwich from the grab and go and be thankful that you did.

Let's start with the ambiance. Although Terminal 5 at JFK offers few restaurant choices, Jacob's…read morePickles stands out and never disappoints, even when options are limited. The hostess greeted me warmly and allowed me to browse the menu at my leisure without feeling rushed. The seating was spacious, and the self-serve bar area offered plenty of room. The decor and vibe evoked an early 60s charm, though the playlist featuring early 2000s hits was a quirky mismatch, yet, honestly, it grew on me and seemed to add a lively edge to the meal. The menu was straightforward, offering a tempting selection of chicken sandwiches and biscuit dishes. After some thought, I settled on the chicken ranch, it was ready in less than five minutes! The "Porch Sipper" drink was delightful; I ended up ordering a second, as its flavors transported me to open Kentucky fields, sitting on a wraparound porch on a warm summer day, savoring the music and gazing at the blue summer sky. The experience was truly immersive. And I must say, the staff radiated positive energy, they seemed genuinely happy to be there, which makes a difference when dealing with thousands of travelers daily. Jacob's Pickles is definitely a must-visit spot when passing through JFK Terminal 5.

So happy a location filly came to queens. Jerk chicken on point my favorite is the Rasta pasta with…read moresweet chili shrimp. Taste is always on point. The wait may be a lil long but usually worth it.

I can honestly say it's not worth going Went there in…read moreperson to place a order this is how it went 1. They said 20mins I said okay and paid 2. People come in ordering the same thing maybe more, they came in and got their order fast so I said maybe they order ahead til I seen someone new came in and got his order before mines 3. I waited for a hour and 42 mins just to get my food and when I asked the lady she said she's waiting for festivals even tho I saw her pack 6 orders before mines I'm pretty patient when it comes to customer service as a fellow Jamaican but this was insane...

so good and perfect the fries is great with the spicy chipotle sauce thanks so much for hahal eatsread more

Very tasty food. I have only ordered take out and they have given exactly what I ordered. The food…read moreis so much that I eat it for about three meals.

Came here with a friend. Was extremely pleasantly surprised. All the food was good, their chicken…read morewas incredibly juicy especially for kosher food! Will definitely come back when I'm in town again.

Ever since new owners took over the food is not the same. Old owner was a pro and made everything…read moredelicious

Pollo Campero's food is really good. My favorites included both fried chicken and grilled chicken…read more I really love the grilled chicken Campero salad. The ingredients are fresh and it is delicious. It is made to order when an order is placed. The staff at the register offers a "Welcome to Pollo Campero" greeting. They are courteous and helpful. This location is spacious and clean. It has ample indoor dining space to accommodate their customers. The restroom is always immaculate. The beverages are self serve at the beverage station. I love dining at Pollo Campero.

Pollo Campero always surprises me in a good way. The chicken is really well done. Whether it's…read morefried or grilled, they just know how to cook it right. Super flavorful and juicy every time. I also like that they have a decent salad and rice bowl when I want something a little lighter. I do wish the sides were better. The options are kind of limited and the portions are pretty small. The prices are a bit high for what it is, but I usually just wait for the specials. Honestly, the chicken is what keeps me coming back.

Overall the food was pretty good... I ordered the turkey wings with yams and collard greens plus a…read moreside of mac and cheese. The greens were on point and do were we the yams! Turkey Wings were flavorful and tender. But the Mac and Cheese was a hard pass. Just bland and not good at all... Customer Service was good. Most of the staff seemed friendly. So other than the bad Mac, why did I only give 3 stars? I was grossed out watching some of the sanitary practices of the staff while waiting for my food to be prepared, for example, wiping the counter then hanging the cloth on the oven handle is just a no for me. I get trying to keep the place neat and tidy, I'm just observant and aware. Reading other reviews, idk if I just came on a good day or what. but based off of my experience I would give this place another try

We ordered the Chicken and waffles, shrimp and waffles, and oxtail with rice to share and finished…read moreoff with a banana pudding. First off their chicken is on point! Not dry at all. HUGE even. but one of our coworkers chose honey garlic on top of the red velvet with syrup and OoOoOoeeyyyy that was sweet! That's on us though for choosing that combo. The Shrimp and waffles was a weird thought at first but why would it be!? Anything fried with waffles is good! The Oxtail was tender and soft. Definitely well seasoned. paired with some coconut rice and beans. The Banana Pudding was a bit small for the group. We thought we at least get a small pint for the price. Overall it's not bad of a spot.

Best food in NY Great customer services…read more And the place is very clean Keep it up guys

I came in here on Labor Day looking for something good to eat and I'm so happy I found this place…read more The staff is friendly, the establishment is clean. And it's black owned ! I ordered the salmon tacos and the sweet plantains and I demolished it. It was delicious. . Come check them out they have wings, fish, jerk chicken , burgers. Nice lowkey spot

2 star rating is generous. Mostly because service is terrible. Really bad. Bad attitudes, they…read morecan't be bothered by customers. Customers are expected to order via QR Code and then the kitchen delivers the food. But they will add a 20% gratuity for service automatically. What a joke. My $21 burger was dry. Bacon was $4, and you get one slice of bacon. Value is of absolutely no concern to them at this store. If this were my first experience with Buffalo Wild Wings, it would for sure be my last. Fortunately, I know many of their other stores are really good. With fresh food and good service. The wings looked and were extremely dry and overcooked. See photo. Wings are $1.81 each if you order 20. Way overpriced. $5 for a soda. And for some reason they have a service charge (not a tip). Our bill had a $2.05 service charge added to the bill.

I visited with my partner after seeing a sign stating that customers could dine in after paying…read more However, we were told by the waitress that this only applied to customers who were not placing to-go orders, which was very misleading. To make matters more confusing, I then watched other families who also placed to-go orders being allowed to sit and dine in. It took over 40 minutes to receive an order of just 15 wings, and I had to ask about my order twice before it was finally brought out. When I received it, my drink was missing. I approached the server, who responded with irritation and said, "You're supposed to tell me if you're missing a drink." I was genuinely confused and replied, "Usually when I place an order, everything I ordered is included. I thought that was part of the service." He then raised his voice and told me I shouldn't tell him how to do his job. After finally sitting down to eat, I realized our celery and carrot side was also missing. At that point, I no longer had the energy to address yet another mistake. On top of that, the wings were incorrect we received only two of the three flavors we ordered and the food tasted stale, as if it had been sitting for quite some time. This experience reflected poor organization, inconsistent policies, and unprofessional customer service. Management should improve its ordering system and ensure employees are trained to respond professionally to customer concerns rather than becoming defensive. Unfortunately, this was a very disappointing experience, and I will not be returning.