If I could give zero stars I would. She has no experience nor real licensee to perform anything…read more She burned my hair, and had a disgusting attitude .

The location is beautiful, however the owner was a little cold and harsh (I think her name is…read moreHOPE). I did not feel comfortable or at ease with her, which is disappointing. She asked NO questions to understand my pains and ailments or anything about me. I felt she lacked kindness, patience and a level of professionalism I would expect from a leisure/ pampering service business. I would NOT recommend this business to anyone and will never go back. I did not find anything special about this service; and the customer service was just terrible.

ew Stick to her eyebrows only. She does injectables and…read moreabsolutely destroyed my face, I spent thousands of dollars trying to get the substance removed , some of it still remains 8 years later. The places that I paid so much money to dissolve it have said it wasn't any legal filler produced in this country, no filler sold here would not dissolve after so many attempts. I looked like a muppet when I got off her table and 8 years later whatever the heck she put in my face remains. I tried to get her to tell me what exactly she injected, so I could get a professional to dissolve it, but she played stupid ( she thought I would sue her .. or worse) I never did, till this day I just want to know what the heck is in my face so I can fully dissolve it. I walked into her shop as a pretty girl and left deformed.

On Saturday March 12 I took my friend to do a t Touch over to my surprise she forget about our…read moreappointment which was OK so the Sunday we went back and I was 15 minutes late because of the change of time I cannot believe that she was so rude to us Mark you I have been dealing with her for a while I didn't have any issues with her ... she start complaining about everything first we called her and she didn't answer her doorbell then she came out after 15 minutes not very polite I still can't believe what she did to us it was so so rude I will never ever go back there or recommend people to go there

Very unprofessional no time management she doesn't care about her customers time, she acts like…read moreshe's the only one that does lashes .i hate people treat their customers poorly when there are the one spending their money . Unbelievable

I got a classic set and i love my lashes !! my service was extremely comfortable and i will be…read morebooking again !

I want to be totally honest and transparent with this review. My eyebrows to begin with aren't…read moresparse. I just hate doing any form of makeup. So waking up with my eyebrows "done" was my main goal. Ana, the owner did mention to me that I'm not the optimal candidate for this procedure, but I still went ahead with it anyway. She was friendly, followed COVID protocols and gave me clear instructions on how to take care of the brows. My biggest issue is that Ana did not follow the natural line of my eyebrows to create my shape. She pretty much shaved off the tail of both eyebrows and created the standard microblading shape. So now, from the pics, you can see how my hair grows and where the micro shading was done. It's a bit frustrating. It's only one eyebrow, but it does make me feel self conscious :(

Beware this unhinged individual. It's clear Anna suffers from psychological issues/mood disorder…read more It's very likely she will change your appointment time and refuse service depending on her current state of wellness. Several other Yelpers have left negative reviews for her conduct and they are spot on. Read on for the details. I had messaged Anna via FB 1.5 months before my appointment to discuss the details of the 6D service with 6 week touch-up (which I purchased through Groupon). She texted me 3 days before my appointment to confirm the date/time and to discuss medical related questions. The appointment was for 11am. The day of my appointment it was clear there were issues. At 9:40am she texted asking if we could move the appointment to 12:00. I replied at 9:41 "11 is better for me. Is there a problem?" She replied at 9:42 "There is no problem". I replied "Thank you, see you at 11". Anna then texted me at 10:36am that she wouldn't be there until 11:25am - even though she had previously said there wouldn't be a problem with 11. I didn't make any issue out of this and simply texted back "Ok I'll be there 11:30 instead" to give her time to settle in before I arrived. At 11:19 I texted her asking where I could park. I then called her at 11:26 since I hadn't gotten a response to the text. She didn't pick up when I called. At 11:30 she texted back with where I could park. The makeshift space she uses is in a strip mall and doesn't have any signage/business name on it. As soon as I walked in the business, before any words were spoken, Anna focused her eyes on me and let out a heavy dramatic sigh. After this exaggerated sighing, she said nothing, no greeting whatsoever. While still in the doorway I asked if she would like me to put my mask on (since businesses have the option now in NY) and she replied with a curt "Yep" and nothing more. At this point I'm wondering if it's possible this is a different person standing before me and not Anna - because I couldn't believe a business owner would possess such a rude demeanor. After putting my mask on I approached and asked "Hi, are you Anna?" to make sure. She said "Yep, what are you here to have done today?" and took out a clipboard. I was wearing my mask so I projected my voice to be heard and said "We had spoke about the service through FB messenger and texts. As a reminder, I chose the 6D service because you had explained to me it's both microblading and shading". After these TWO SENTENCES Anna cut me off and exploded with "I don't like the way you talk. Saying that you are reminding me is how a teacher talks to a student. You come here to make your eyebrows beautiful and you talk like this? I will not be giving service." Recall that I purchased the service through Groupon and had already paid for it in full. After her tirade, Anna begins playing on her phone/ignoring me, with me standing in front of her. I then said "I didn't like you being late, but I didn't reprimand you or cancel the appointment. Can we move on from this? I came all the way from Queens to Westbury." She again says "No I apologized for being late already. I won't be giving any service. I will cancel your appointment." and goes back to sulking in a chair and playing on her phone again. Since she wasn't returning my money on the spot and I had already paid $300, I told her I would need to contact the police to make a police report of the incident. While I was on the phone with the police they asked for the business name, which I honestly wasn't sure of because the space had no signage. When I asked Anna the business name she didn't answer and continued ignoring me and playing on her phone, like the unprofessional and immature adult she is. While waiting for the police to arrive I looked up to see if Anna was still playing on her phone. She saw and screamed at me "WHAT ARE YOU LOOKING AT?" At that point I was tired of being bullied and I replied with, "You couldn't tell me the business name but you can ask what I'm looking at? How unprofessional and petty." The police arrived, took both our statements, and gave me the case # for the incident. Anna confirmed to the police that she was denying me service that I already paid for. I will be using her statement to ensure I am fully refunded. Unfortunately I am out the mileage for a wasted trip from Queens to Westbury (and back) when gas is at an all time high. I can't speak to her talent/skill, but there's no way anyone should risk interacting with an individual this unstable and unprofessional.

I really don't like rating a local business so low but unfortunately here's my honest, unbiased…read moreopinion. I've had my lashes filled on and off around the world for the past 5 years. 1. Scheduling was off the bat a bit strange, asking for me to "come now" even though I scheduled for after my work hours. This interchange happened a couple times. 2. Came from a friend referral who also had a bad first time exp. She now has her lashes done by another tech called Joyce. 3. Accommodative as I showed up 10 min late, thank you. Price of my lashes was decreased after they said they couldn't use all 80 lashes to be applied. 4. Legit took 1.5 hours for the tech to do one eye. And 20 min for the other eye resulting in the eye having extensions that were sparse. 5. I asked for a cat eye and they gave me mounds on my eye lol. 6. Their AC was broken and there seemingly was no ventilation. It was very uncomfortable and I had to slowly move the blanket off me throughout. I actually wanted to leave halfway since I was so uncomfy but my lashes would've be en incomplete. 7. Many lashes fell off when I got back home. 8. Even though I have few lashes and they responded though text this is why it looks bad doesn't have any correlation to why the shape is wrong and for the sparseness. TLDR: longest lash application and most uncomfortable feeling ever, and I get my lashes done a lot. About 10 lashes fell off when I got back home. Lash tech might've been new. Will update if I go back, for now I would be weary of this place. Lash Tech: Leah

Be aware of this place- the business owner often hires employees/staffs with traveling visa to keep…read moretheir wages low (travelers are not allowed to work in the US). Not sure if she is still hiring people with traveler visa, I hope not because it is illegal. The business owner is rude, she likes to criticize my oily skin and hair while her staff worked on my eyelashes extension. The reason of her criticism is to sell her other hair/skin products. She sold "Grande eyelash serum" for $95 to me while it is currently $65 at Sephora! DO NOT GO TO THIS PLACE. Someone needs to report her to flushing city hall for such an unethical business owner. The only reason giving one star is the eyelash extension skill which is comparable to the same service I had in Taiwan.

I asked for a baleyage and a blend from brown roots to lighter ends, but this is what I was given…read more She wouldn't fix it, was extremely rude with me, and shushed me away so she can work with other customers. She said she messed up my hair because there was henna but henna was on the bottom. The top is clearly messed up (pic for referral).

HORRIBLE! Messed up hair, first denies that she messed up, if extremely rude, refuses to fix it,…read morethen admits she messed up, agrees on partial refund, then refuses to give the partial refund as promised.