Izzy from Rennit was friendly, proactive, and prompt in his communication. He helped us find our…read moredream apartment and we could not be more excited!

Ari made this process easy - he is exceptionally communicative and willing to help, and I'm really…read morehappy about my new apartment. He answered all my questions quickly and throughly.

Lotfi was amaaaazing. My husband and I were stressed after encountering several unfriendly and…read moreunhelpful brokers. Lotfi was the complete opposite -- he spoke on our behalf, was honest about the areas we were searching, and made the paperwork process super simple. We cannot recommend him enough!

Update: finally got in touch. After talking to the guy, he seems nice. Definitely not your typical…read moremillennial Nooklyn agent, and that's probably a good thing. Sensing I wasn't thrilled with the first spot, took me to another. Decent driver. I think I'm fairly happy with the service despite the initial impression. Will get the final star when our relationship ends. / / / Very unprofessional. Sent him a few messages on multiple platforms. Always got back one canned reply (move in date, how many etc). Then nothing. If I don't qualify for the apt, at least let me know so I can move on. I know you're reading the messages when the listing keeps getting renewed.

Groome Realty managed my rental at 661 Hancock St, Brooklyn. Upon moving out on April 30, 2026, the…read morelandlord failed to return our $4,950 security deposit within the 14 days required by NY General Obligations Law 7-108. As of 06/09/26, the deposit has not been returned. A formal demand letter has been sent and legal action is pending.

Booked a viewing with Leor Groome on 6 April 2022 in Brooklyn. He confirmed the viewing a day…read morebefore, and on the same day morning I sent two emails to triple confirm the viewing. At 6pm I arrived at the apartment. The agent did not show up despite my multiple attempts of calling and texting and emailing. No show, no response, no apologies. He just disappeared. And he seems to be the owner of this agency - I wouldn't trust someone who is so irresponsible with my property. In the end I had to call the tenant who very kindly told me that the viewing was cancelled.

A wild ride, but worth it. Four stars now, possibly five when I settle into my new home…read more A roommate and I worked with Tom O'Malley, who helped us narrow down a spot that was within our budget. We knew right away that this guy was down-to-earth, likable, and on our side as much as the landlord's side. This was very important, as I know many agents treat tenants like mere faces to another paycheck. When we backed out of a first apartment, Tom suggested several others, one of which became the one. We had a lot of issues with Rhino (not MySpace NYC's fault), but Tom humanized the challenge with us and ultimately helped us work things out. Throughout the process, we've FaceTimed, texted, and he even bought my friend and I coffee after a viewing. Four weeks later, we signed our lease, and we just got the keys this past weekend. My roommate and I don't officially move into the place for another couple weeks, so we've got hope it was a great fit!

DO NOT UNDER ANY CIRCUMSTANCE WORK WITH THIS COMPANY! Eddie Encarnacio is absolutely useless, he…read morewill lie to you and pressure you to sign the lease and then after its all said and done you'd be lucky to hear from him. One of the most unprofessional people ever. Sara Woodsmansey the "manager" does 0 vetting regarding roommate matching, they just want to get you in the unit. They don't care about you. The apt was filthy with human hair. One of the worst companies to use for leasing. ID RATHER LIVE OUT OF A CAR THEN EVER TRUST THEM.

Pretty nightmare experience with this "roommate matching service". I was in a situation where I…read moreneeded a new place to live in less than a month and didn't have a lot of options. I was so relieved when I thought I had found an apartment that was exactly what I wanted, but not so thrilled when the agent sprung the Roomeze literature on me after the showing. I've always been skeptical about companies like Roomeze in NYC and after the experience I've had, I wish I listened to my gut and looked elsewhere. Firstly, their roommate matching "process" is non-existent. You're completely going in blind to 12 months with strangers just like you'd be if you were moving into any other usual Craigslist apartment. They show you some pictures and bios of the random people they've thrown you together with and that's it. Other than that you won't actually meet the strangers that will be your roommates for the next year until you're all sitting in the Roomeze office while your agent hovers over you pressuring you all to sign the lease. That brings me to the second most important point. The Roomeze process. All you need to know is that once you put in your deposit, you're screwed. Once they have your deposit, Roomeze dangles it over your head to coerce you into doing anything they want because their terms and conditions will prevent you from ever seeing that money again if you disagree with anything they force you into. My experience was, after my agent suddenly bumped my rent up $25 more than we agreed, i started having doubts. Then they filled one of the rooms in the apartment with somebody i definitely didn't think i'd fit with and had some more doubts. No matter what I said to my agent, he just ignored me and tried to steamroll me into coming into the Roomeze office and signing the lease. After expressing all my doubts about the situation my agent started to harass me daily about the lease. After reviewing the lease, you'd have to be crazy to sign it. First thing I noticed on the agreements were the words "jointly and severally responsible". What that means is, if any of the randos Roomeze throws in with you stops paying rent, you're on the hook for that rent. No way was I signing that, not with 3 strangers I barely knew. After I refused to sign my agent went on a guilt trip to the point I had to block his number because the texts and the calls just wouldn't stop. Can't emphasize enough, do not get involved with Roomeze. Totally wasted my time and money and stressed me out for weeks, don't let the same happen to you.

Worst third-party company to "help" you find an apartment/ roommates in NYC, especially if you're…read morenew in the city and don't know much about the housing situations in the area. In my situation, Roomeze charged me a $200 application fee, whereby people in the same unit, who didn't sign up with Roomeze, only paid $50 for their application fee for an apartment owned by CT Green Management/ GB Properties (biggest scammers you'll ever encounter). They promise you they'll help you to find your "ideal" place to live at, and help you if there would be any difficulties encountered, for example with landlords, which in my case didn't want to give back my 4x security deposit (because I am international student with no credit score) and I left the apartment with no damages at all, so there was no reason to not return the security deposit. Roomeze have no office place to visit, no number to call and they choice to answer your emails if they feel for if. I needed to chase my security deposit for 4 whole months, and even ended up in contact with the co-founder Jordan, who didn't do any good at all. He said he would call and explain the situation, but I never heard from him, and I tried multiple times to contact him via email, but it was just waste of time. This company only cares about making their commissions, and deals with shitty landlords who will try to scam you your security deposit. Avoid this company if you don't want a headache and your time wasted.

Searching for an apartment is usually a pain in the butt for me. So imagine now looking for an…read moreapartment with your S.O.? We ran across an ad for a 2 bedroom in Brooklyn late one evening, and I messaged Debby inquiring about it--fully expecting to hear from her the next morning. She not only responded right away--but spoke with me on the phone within minutes!! She gave me all of the deets on the apartment, and even offered another apartment to consider as well. Within the next few days, my boyfriend went to view both apartments and we ended up closing on a nice 2 bedroom that we're so excited about! Debby was responsive, attentive and made sure to get back to us as quickly as possible! If we ever need another apartment--she would be the first person we'll call! Highly recommend--ask for Debby!

Total scam!!!! Avoid this place at all costs. A complete…read morewaste of time and money. Still no apartment from then and they had the nerve to take our deposit. Get everything in writing! Get receipts for any money given to them. They are wholly unresponsive and move with zero sense of urgency. Again, avoid at all costs!! There are plenty of other non-crooked places to bring your rental needs to. All crooks!

Advertise apartments online and do not answer emails,texts or messages for a tour...Need better…read morecustomer skills...Should be out of business.

Unsolicited calls from this place regarding a property that we are not interested in selling. I…read moreabsolutely do not think its right to cold call homeowners about selling their property when the property has not been listed for sale.

Eric was incredible to work with. 10/10. We moved from Denver to NYC in 2022 and knew right away…read morewhen we walked into Eric's newly renovated East Village apartment that it was the one. The gut renovation was top notch but Eric's team, responsiveness, and understanding from pre lease to signing and through our two years in the apartment was the best part of our stay. I cannot recommend working with Eric enough for any NYC housing needs.

Eric was absolutely wonderful to work with :) He's very kind, prompt, and organized. Our process…read morewent smoothly from touring all the way to signing. Eric made the process swift and easy - I highly recommend him to everyone else!

I've been using this company for my NYC stays since 2018, and I honestly can't recommend them…read morehighly enough. Most recently, I rented one of their apartments for two months from December through January, and I just completed another one-month stay with them. This was my third time renting through the company, and every experience has been excellent. The apartments are always spotless, well-organized, and fully equipped, so there's no need to bring anything from home. Everything is thoughtfully prepared and maintained to a very high standard. If needed, they can also arrange a cleaning service during your stay, which is a great convenience. What really sets them apart is their professionalism, responsiveness, and consistency. It's rare to find a company that delivers the same great experience year after year, but they truly do. I travel to New York frequently for business, and I will continue using them every time I visit. Highly recommended.

This company is a scam. Do not stay at any of their units, they are disgusting. They are so…read moreunprofessional and rude.

As I did not know any real estate agents in Brooklyn, I took a chance on-line where I found Donald…read moreLai to help my daughter find an apartment. The result was perfection : he instantly bonded with her and gained her confidence. He introduced her to a range of properties, quickly assessed her preferences and completed the search in two visits. My wife and I met him, when we acted as a sounding board for her on the final tour. She and we found Donald to be highly professional, knowledgable, thorough, personable and patient. His recommendations were totally on target. He also assisted in expediting the rigorous leasing process. We would unequivocally recommend as your real estate agent of choice in Brooklyn, as well has extending that recommendation throughout the City.

Worked with Donald to find a place to live in the NYC area. He is extremely professional,…read moreknowledgeable on the market and processes, and has strong connections to facilitate the search and buying process. Highlights: -Fast and concise communication -Quick turn and flexibility with last minute changes -Strong connections (legal teams, banks, etc.) and a great team to support -Had experience selling in a building we were looking at and was able to maneuver through the process to maximize negotiations for us -Positive attitude! Definitely one of the strong more seasoned real estate agents I've worked with. Thanks Donald!