One Star - Outrageous Host Behavior, Unprofessional, and Discriminatory…read more I stayed at Outpost Motel on the River in July 2025. After being treated poorly and forced out of our room despite a verbal agreement to extend our stay, I emailed the property to calmly and respectfully explain the issue and offer a solution. I've included this link (https://photos.app.goo.gl/cnfiqJrszczcjswE9) to a copy of my full email so you can see exactly what I said. I was polite, reasonable, and offered the property a chance to resolve the situation. In response, I was sent one of the most hostile, abusive, and unprofessional emails I have ever seen. I've attached her response in full so you can read her exact words. She called me a "dumb fuck" and told me to "fuck off," all while claiming to run a "family joint." I'm not sure what kind of family she's referring to, but I wouldn't want mine anywhere near that environment. I am a person in recovery with nearly seven years of sobriety. Her false accusations and dehumanizing language were deeply retraumatizing, stigmatizing, and harmful--and this kind of treatment is dangerous for anyone, especially those in recovery. I've also included time-stamped photos of the room as we left it: clean, undamaged, and not remotely what she falsely described. I've reported her conduct to Booking.com and submitted all supporting documentation. This is not just a case of bad customer service. It's a case of blatant hostility, discrimination, and verbal abuse. I'm sharing this review to protect future travelers--especially those in recovery or anyone who expects basic human decency.

My husband and I along with our dog stayed here the end of July. The staff here is incredibly kind…read moreand helpful!! The owner John and his wife we so accommodating! The were fully book when we wanted to extend our stay. John called me to let me know they had a cancellation. so we immediately booked for 2 more nights! there is a beautiful deck overlooking the river. Their housekeeper Kristina was so sweet! We plan to come back next summer or this Christmas. you won't go wrong staying here!!

Dunton is magical, simply magical! It's a restored ghost town with a saloon and 14 fantastic…read morecabins. Honestly you can't go wrong with any of them. A river meanders nearby as well as an easy walk to an incredible waterfall on property. Eric is the heart of this place (he cares for it as his own and is so detail oriented)(Emily is new and petty fantastic too). Special shout out to Holly (she made us feel so so welcome), Kelly. Alice, and John were fantastic as well. But all the staff are fantastic! This year especially. We've been several times and this was by far our favorite staff experience. Soaking under the stars in the hot springs is incredible as are the communal dinners. The road to get here can be a bit bumpy but once you arrive you quickly see it was all very well worth it. There is something incredibly special about Dunton.

We did not spend the night at Dunton Hot Springs. Our rental Jeep died right in front of the…read moreresort. I cannot say enough about how kind and helpful the staff were in helping us get cell service and internet and a comfortable place to wait the hours it took to get a tow truck and taxi service from the rental company. They researched ways to fix our car and provided information to help us find a way to get to Durango. They went FAR, FAR out of their way to help two people who weren't even staying with them. I can only imagine how they take care of their guests. The property is rich in natural beauty, and we hope to be able to actually stay here one day. We know we'll be in the kindest and most considerate of hands when we do.

What a great little gem! Tucked away off the beaten path it's beautiful and very relaxing. The…read moregrounds are beautiful! We stayed in a room upstairs in the main building. The room was good size and the beds were super comfy. Breakfast was served downstairs in the main building and was a basic spread of eggs, oatmeal, fruit, yogurt, and breads to toast. Very tasty with friendly service! We will definitely be back when we are through this area again!

Great service and staff, clean comfortable room in lodge. Laura was fantastic. Great communication…read more Accommodated early breakfast for us. Will stay here again.

Great value and fun themed rooms! We got one of the star wars room and it was well decorated! The…read moreroom was spacious and had all the basics. We had access to complimentary breakfast and a shared clubhouse. There's jumbo chess outside the main office and outdoor seating as well.

A cute little motel full of charm! There was a little hiccup with our original room, but they were…read moreable to put us in room 1930. It was an adorable, Betty-Boop-themed room; the bed was comfortable and the shower was everything I could have wanted after camping the previous night. I would definitely go again if I'm in the area, especially to experience the other years. The free breakfast was nothing to write home about, but at the price point, it is definitely an added bonus. Check it out! It's worth the visit!!

I understand the hotel is being renovated, but why are you booking people in rooms that are still…read moreunder construction? The sink leaked the drain under the sink was a flimsy plastic tube. Th were was only one working outlet in the room. No trim along the floors and the main door to the hallway was broken. We pre booked this hotel and arrived late so there was no other options in town.

I don't really write bad reviews, but this deserves it. I walk in, Mesa Verde themed. For a hotel I…read moreexpected more. In our room, there was a hole in the door, and the room looked unfinished. The bathroom was discussing! I do not recommend this hotel.

Good experience at the White Eagle while spending the night from Pennsylvania and exploring Mesa…read moreVerde. Held our breath while opening the door to the room, but room 17 was clean and well equipped with 3 double beds for our family of 5. Cable TV worked well, internet took a few minutes to connect but worked fine, and showers were hot. Other patrons were quiet and caused no disturbances. Only issue was the tub drain that did not drain, but after borrowing a plunger and attempting to gain flow, the manager gave me the room key to the room next door so we could continue our shower process. Problem solved! It is family- run establishment, which I like to support- and although dated, it was clean, convenient, and at $147, more affordable than other options in Cortez. Thanks, White Eagle!

**Family-Owned, Clean Pet-Friendly Motel That Checks All the Boxes**…read more The White Eagle Inn was a very nice stop to recharge on our way to New Mexico. Being a family-owned hotel with just three owners in 60 years, it was satisfying to support a local business run by two charismatic and enthusiastic owners that deeply care about their property rather than another hotel chain run by the "Big Six" (IHG, Choice, Wyndham, Hyatt, Marriott, Hilton). We arrived late at night, but the owners were so kind to arrange a late check-in process. Check-in time is from 3-9 so they were generous to accommodate us. The late check in was convenient and socially distant. The owner Kellie even sent ice to our freezer! Nice touch. -Location: The hotel is located right off the highway through Cortez, though a little removed from the city center. -The Hotel: White Eagle has a homey, down-to-earth yet earnest feel. It is a lovely throwback! There are 16 rooms and a nice picnic area with grill. There are 2 areas for the furbabies. Pet friendly but you absolutely need to declare your animals. Rooms are a single level motel format with quaint front desk area. -The Room: We had the triple room 17 which was very comfortable with three double beds. It is located at the end of the motel and has two chairs and a table in front. The room was clean and had retro wood paneling and traditional lamp shades. The bathroom was properly sealed and very clean. There is a table and chairs for eating as well as desk with chair. The beds are a bit springy but nice. It was so nice to have three beds for three travelers. Light fixture above window may need some dusting (mostly negligible but just wanted to point it out). Room blackouts out with ease for easy sleep. The bathroom had tile floors and the shower was very quiet. The water pressure is lower, but this is the desert! Perfectly understandable. However, the hot and cold faucet knobs took more adjusting to get the right temperature (bounced between very hot and very cold fast). They did not skimp, with tons of towels, washcloths, toilet paper, and shampoos/soap (came in individual packages) in the room which was so welcome! A/C ran consistently and the room stayed cool in the Colorado heat. Two important notes are that check out is at 10 AM and that there is no breakfast (though there is tea and coffee). Better get your early bird game on and get the worms! Check out is seamless, just put the key in a drop-off at the lobby door. The owner Mark personally sent us goodbye and gave us some great recommendations for the area. Positives: + Enthusiastic Staff + Three Beds Option + Tons of Towels + Quiet Shower + Only 16 Rooms + Easy Check In and Check Out + Great Value Neutrals: / Location Quips: - No Breakfast (understandable with COVID) - 10 AM Check In (due to COVID) - Knobs on Shower Overall White Eagle Inn was fantastic and we will definitely return when we see Mesa Verde! Excellent Value! 106 for a clean room and three beds is unbeatable.

Great home base for exploring a beautiful area. Staff was great. Morning breakfast. Great…read moreafternoon bar. Couldn't ask for more

Sure cute. Very convenient - one street off of Main so quite but close. Nice room. Awesome garden…read more Cute bar. Staff super friendly and helpful. Highly recommend

Super cute..nice ..clean..amazing place..We booked our stay here for our honeymoon..and couldn't…read morehave been happier..we really felt at home..our room was amazing..Had everything you could need and more..Everything is very..very clean..and thoughtfully presented..our host was wonderful...gracious..fun..and full of information about the area.. our room the bears den..was more than we expected..best place ever..just cant say enough about this place.. made our entire vacation fantastic..you wont want to leave..

What an amazing vacation! I attended a work retreat at Majestic Dude Ranch for four nights and had…read morea wonderful experience! The setting is serene and beautiful. The grounds are quite expansive and dotted with the lodge and cabins. The cabin was very comfortable and clean. They offer many activities including: horseback riding, mountain biking, fly fishing, UTV riding, hiking, skeet shooting, a swimming pool, and more (even a mechanical Bull!). The food was prepared on site and delicious! Beef centric menu but so tasty, and they accommodated a vegetarian in our party easily. I looked forward to the breakfast each night and dinner each morning! The best part of the stay, however, was the staff. They were amazing! They took care of everything, and always with a smile. They do everything at the ranch, and the team here takes the experience to the next level. I highly recommend a trip here to unwind and recharge!

We absolutely loved the Majestic Dude Ranch. It was an incredible experience. I would give the…read moreranch 6 stars if I could. If you have a family and are exploring a dude ranch experience in Colorado, this is your place. The staff were wonderful and extremely helpful. There is non-stop action and adventure. The food is excellent. The accommodations are rustic but very comfortable. The kids program was outstanding and was a highlight of the week. Overall, this is a greater than 5 star place.