This is the worst dentist I ever been. They're not keep their commitments. They're told me the…read moredoctor will call me by the end of the day, but more than 10 days later I called they're told me that the doctor is no time to look at my X-ray yet. He will call me later. Then I ask them do I owe anything? The woman told me that it's depends on what's the insurance cover my cleaning. The first day I went there they're said it's everything will be covered for the cleaning and X-rays. I think this is not professional.

My husband literally just went here this morning, but I just felt I had to leave a review…read moreinstantly. From the moment I called and spoke to Amy I knew this was going to be an amazing dentist. She was incredibly kind, answered all of my annoying questions without beating around the bush, and got my husband in the next day. I had spoken to other dentists and they all seemed extremely irritated when I asked any questions. That alone, was amazing. My husband got in this morning, had a tooth pulled, and was out the door in an hour. He wasn't pushed to do more and they took care of his needs quickly, which is so amazing because he needed to get to work. He said the staff and dentist were extremely kind and he called to tell me to switch the kids over there as well. That's saying a lot coming from him! We are so impressed with the customer service, work done, and overall good feeling they give. Keep up the amazingness!!

Utah, for whatever reason, does not require dentists to tell you how much a service is going to…read morecost before charing you (unless you ask of course). So if you had been going there for years, and get an email with this in it: "I am pleased to inform you that you can continue to receive your insurance benefits at our practice and we can continue to process and submit all of your claims for any dental treatment we provide." bold and underlined, you would (wrongly) assume that nothing will change with the cost of treatment, so you would naturally not ask for an "estimate". And boy would you be wrong. What they didn't tell you is that the cost and billing for services WILL change for you, and that $90 service will now be 10x or more. Stay away from this place. Go to someone with actual ethics who cares about their patients.

I went and got the laser snore treatment! I was so excited after they talked to me and explained…read moreeverything. Doctor Hadfield and his assistant were amazing! So so knowledgeable and explained things very well. I was at ease through the whole procedure which was pretty quick.

Made an appointment to het my teeth cleaned. Usually I go in and the hygienist cleans my teeth then…read moretakes an cray to make sure she got it all, finishes up with floss, and then teeth polish followed and finally an exam by the dentist. They did everything opposite that order and then refused to give me any cleaning till they could visibly see how upset i was. They wasted a huge amount of time they could have spent cleaning. Clearly this hygist didn't want to be there. Beware of this office. Very junior varsity.

Wonderful office! I…read morefind that Dr. Brown is an exceptional dentist who has a genuine compassion for people. He always takes time to explain all the procedures. He explains all the pros and cons of the treatment so that I can make an independent decision to move forward with complete confidence! His staff, particularly his office Manager Mandy and my hygienist is also extremely helpful and professional. Dr. Brown has a great rapport with his assistant(s) and hygienist and they work very well together. I never have to wait as they are very timely. I'm not the easiest patient, as I have worked in the Dental field for a Pediatric Oral Surgeon as a Hospital coordinator, New Patient Coordinator and Dental Assistant and am pretty particular to the ADA and Osha Compliance policies and procedures...ALL of which this adheres to. I highly recommend this office. Julie Ferrin

This is a Will run office. They know their stuff they understand it. You don't come here by choice…read more Typically when you get to this point, you got major challenges in your mouth. They were very upfront working with my insurance and helping me understand the cost. Good service. Friendly staff. I hope I never have to come back but if I do, I'll gladly come back here.

We got referred to Dr. Burton by our orthodontist to get all 4 wisdom teeth out! The staff is…read moresuper friendly and helpful - they make you feel right at home! We had a consultation (Orem) and had the actual surgery the next day in Saratoga Springs. We couldn't have asked for a better first time experience! Dr. Burton explained everything thoroughly in the consult. The next day (surgery day) he was on time, personable, and made us feel right at home. The surgery normally takes about 30 minutes but Dr. Burton, being efficient as he is, only took 20 minutes! He even called in the prescription meds before the surgery started, so by the time we arrived at the pharmacy, it was ready for pick up. For a surgery, it was a remarkable first time experience - HIGHLY recommend!

They will try to offer a bunch of extra procedure saying that the insurance will cover them even…read morethou they know they won't and you better pay it or it goes straight to collection

The dentist' never addressed me personally, and while removing a tooth talked to the nurse about…read morewhat good grades he got at school. I asked to speak with the owner, and was surprised when I was hung up on. I called him back and back and pleaded for them to help me relieve the pain of the affection. From what I underssevere as the one I had need to be addressed, otherwise they can become a hazard for the rest of the body. When I mentioned this to the receptionist she laughed. She laughed and said whatever. And then hung up. Now the work that the dentist did on my mouth over the past three years, has left me with what is called chronic ulcers. The surrounding teeth or chipped by the dentist and these chips caused white painful sores on the bottom of my tongue. Sores it to this day have not healed. Sores that the dentist ignored, until I asked him about them, and he referred me to someone else. Nothing was done to alleviate the pain from the sores, sores that I still have to this day. Chronic is caused by the dentist by his work, and were not treat it. I was under the understanding that if the Dennis knew something was wrong with something in your mouth, they have the obligation to tell you. At Family Legacy Dental this is not true. The dentist is there to visit with the nurses, the dentist is there too except Medicaid, did not except the fact that the price they receive is lower. The dentist does not work with people who are individuals without support systems and have disabilities like myself and turning us onto the street with a dangerous infection which ultimately required me to go to a doctor, who looked at it, said that the gums were infected, and gave me an antibiotic. He then referred me to a dentist in cares, one Dr. Wiest in Provo. To make a long story short, this dentist does not care about the patients the owner of this practice does not care about the patients the receptionist and the nurses, all of the same type age and ethnicity, do you not care about the patients. A dentist who could have written me a script and sent me on my Way, chose to allow me to leave with an infection the size of a golf ball, very close to my eye sinus and was actually growing to the other side of my face, with that too bad so sad, and a message from the owner which said we do not want to treat you again and you are no longer welcome in our practice. They will not release my entire records to me, even though I paid for them, obviously, they are going to give me copies of papers that I still have that don't really explain anything other thanThe work that they did on my mouth. They would not give me the x-rays, and they would not entertain for even a second helping me. He caused me grief, and the dentist or the owner neither one of them had the courage to confront me one on one. They let the staff tell me. The staff laughed when I mentioned how dangerous my infection was, and the Doctor Who finally did treat me and my family doctor told me that a dentist who operates an office like that is there for the money not for the health of the patients melts. He said it's a shame that that dentist is allowed to practice, and that everybody on Medicaid is basically forced to use that dentist because of the limited amount of doctors that would except Medicaid. I admit I did change several appointments two different times I did have the Covid which required me to change two or three appointments, and then my insurance changed in January which left me in the dark as to whether or not he could still be my dentist. In an emergency situation he chose to not help me, even though all he would've had to do was write a prescription for an antibiotic. I believe this dentist is prejudiced against those who use Medicaid, because he does not receive his listing price for what he is doing. The owner, doesn't care about anything but collecting money that isn't covered by insurance. I appreciate the fact that the Dennis time is valuable, I know his school is expensive, and I know the owner has a business to run. However, they are authority figures, working in a practice where people are desperate for help. They abuse the desperation, andWhen I asked them why they didn't give me a warning first they said we are giving you a warning first for sending it to you in the mail today. I'm confused as to why I get the warning after being told I can't come back. The name of the business is Family Legacy Dental there was no family ambience in the practice And legacy is a word they used to disguise their indifference to the patient's health. People have free will, you may go to the dentist and you may have a good experience. as a disabled gentleman I feel I should be given a little bit of slack, especially since I paid for everything including the days that I missed. Once again good luck if you choose this dentist, they don't care about you.

Kyle Bowen he is very knowledgeable and is a very good listener! He does great work and very…read moreunderstanding. The prices are very reasonable and the front desk lady's are amazing as well! The full company is just awesome

The dentists and staff are great! They truly care and do excellent, quality work!…read moreI love that they offer IV Sedation or nitrous for those that are nervous at the dentist office. Also they are up to date on technology. They have Disney plus and headphones as well to help make you more comfortable. It's the best office ever.

I never leave reviews but with my experience it's worth warning other people. I took both my kids…read moreto this office and at first it seemed great. The front desk receptionist is great and so was the dental assistant. Both of them were very friendly to my kids. When the dentist came in the whole vibe changed. He started looking in my son's mouth and used a laser to look for cavities. He claimed he found 4 cavities and suggested crowns are best for long term. Instantly my gut was telling me this wasn't right. He never showed me what teeth had the cavities or even the x rays to show me where they were. I ended up taking my son to a different office to get a second opinion. They found NO cavities and said no work was needed. I couldn't believe it! Please trust your gut or get a second opinion anyways with this office. I'm so happy I got a second opinion and didn't put my son through unnecessary pain. We won't be returning.

I'm not one to leave bad reviews but I would not recommend this office. I did not appreciate the dr…read moretalking negatively about an office we were going to go to before an insurance change. We were there for over two hours and was frustrated they wanted to see my one year old, that I knew would have a hard time with X-rays and even opening his mouth for the Dr. I know it was simply to charge my insurance. The prices were outrageous even with insurance.

My 17 year old and my 15 year old went to get their teeth cleaned and ended up getting a panoramic…read moreX-Ray for no clinical reason that was informed to us. When I asked their answer was that it is just routine practice, and if I go against their routine practice( not let them do what they want) I should go some place else; however, this unnecessary radiation exposure to my children and Bluffdale Dental routine practice should had been explained to us before it was done to my children and not after the fact. I also asked how often children gets panoramic x-ray the doctor said about every 5 years ( assistant said every 3 to 5 years) then I asked if they had requested dental records to see last time it was done since my children are new to them( their first visit) they said NO! this is so unacceptable! what if the other dentist got this done recently; Bluffdale dental did not care enough to know this information to protect my children against unnecessary radiation exposure which can be harmful to their health. Not a sincere apology or any effort to understand the client's point of view. I am devastated. As far as the visit went my children were very impressed with how well the staff treated them.

When I switched dental practices I asked the front desk person to schedule me with an older (more…read moreseasoned if you will) dentist . Someone who's had lots of experience basically. When I showed up to my appointment I was met by Dr. Proctor who was apparently a few years out of dental school. I had to laugh and I explained to him I asked for the seasoned dentist upfront due to my fear of all things dentistry and wished us both luck. He was AWESOME! His personality is hilarious. He would joke when I needed a joke. Made me feel comfortable from minute one. We are many appointments, fillings and crowns in and he is still my all time favorite dentist and I've had many in my nearly sixty years. My permanent crown today went on so perfectly I was in and out in no time . Thank you Taylor for assisting ,you were great too. I'm so happy I just had to leave a review! Thank you Dr. Proctor and Taylor for looking after me.