Clean and efficient and they do great work! They listen and will correct things if you're not…read morecompletely satisfied. They are friendly and do their best to accommodate walk in's without a wait. My daughter's favorite nail salon!

Went here for the first time last Wednesday based on reviews. I requested a manicure and selected a…read morecolor which was a matte finish. The tech did a good job with shaping my nails. When she applied the polish, it looked very sheer rather than the deep matte color I selected. After 3 days the polish started wearing off the end of my nails which is odd because I don't use my nails as tools. The photo is how my nails look on Saturday. I will never go back to this place.

Tim was so fast and my nails look so cute, exactly what I wanted. I got a full set and only took 45…read moreminutes.

Use to love this place because I went for Michelle. Had one of my appointments scheduled for 5 and…read moreit was canceled because "two big parties are coming" no accommodations just canceled my appointment at 11am. Made a second appointment to just remove my old nails that's all....and that was canceled without notice or phone call as well. Took my preteen daughter once and the nail tech cut her finger! Didnt take anything off the price just apologized. My daughter hasn't shown interest in getting her nails done again after that incident. Third times the charm and I will not be returning. Unprofessional. They only care about money not the customers.

I called yesterday and was able to get an appointment for a pedicure today. I had Sidney and she…read moredid a great job! I liked how she asked me questions throughout to make sure I was satisfied with what she was doing. Sidney was also really nice and very easy to have a conversation with. The interior of the nail salon looks very clean and new so it was a relaxing atmosphere. The only thing I didn't care for was that there were some ladies getting their nails done and they were cursing a lot and the nail techs assisting them started using the same language. Since they were talking loud and I don't swear (my appointment was a couple hours after I came home from church) it was unfortunate that I had to hear their conversation. I was thankful that there were no kids in there. I can't recall being at another salon (hair or nail) and having that experience.

best nail salon in kalamazoo! been coming here for almost two years now. lexi always does such a…read morebeautiful job. every nail tech is so nice and the owner is wonderful!

Very welcoming and friendly people. They were ready when we walked in to get started. Very patient…read morewith us. They said french tips would be 55$ and i only added a little gold on it not a hard design and it shot up to 70$ and which i felt was quite expensive for such a small and not hard design

Kim was so sweet! They were closing up when I came in, but she stayed and took the time to do an…read moreamazing pedicure. I will definitely go back ti this family owned local business!

I had an appointment yesterday. I asked for nude base with blue French on the thumb and pinky. with…read morea blue glitter at the base of nail. I asked for a blue glitter French on my middle finger. and asked for blue sqigglue design almost a half French with blue glitter outlining it. and the girl I had didn't give me that she gave me a French tip on every nail (I pointed it out in inspo pic 3X and she ignored me.) I have bad social anxiety so after that I stoped. she asked if I wanted silver glitter I said no blue and she continued with silver. and she kinda did her own little design and didn't give me a glitter French. the design just isn't what I wanted. in the process of putting acrylics on she cut small chunks of my skin on my middle finger and thumb and made my middle finger on the opposite side bleed and didn't acknowledge it. overall was not satisfied by my experience here.

The customer service was amazing. I got to meet John and we had a conversation and he asked if I…read morewas from California and i said yes. Super nice area.

Good salon ...!you want beautiful nails, come to Escape. They have experienced nails technicians…read morethey will make your nails beautiful and long-lasting manicures. & pedicure

Half did my pedicure literally rushed through talking about a time but I'm looking at everyone else…read moregetting good service from other people but they have this guy with a timer literally skipping steps on how to do a pedicure like we pay good money to get a pedicure so we expect good service not a rush fucking job so pissed right now what a shitty place. Then u have a issue and no one resolve it like its ok to get terrible service so not professional on their part

I appreciate Star Nails very much. I especially like the work of Wendy and Steve. Great attention…read moreto detail...very particular and also friendly and personable. I leave with fresh lovely nails in record time that hold up and last! Nyla Merrill

I went to Star Nails once for a pedicure and had a good experience so I decided to go on 7/5 for a…read morepedicure and full set (acrylic) they had a pretty long wait time but everyone was working and they were busy so I was trying to be patient. My pedicure was rushed and I did not get square cut like I asked. My nails looked ok so I paid and left. Once I got home and really looked, I was disappointed with the shape and look of my nails. It is now 7/7 and my thumb nail is lifted underneath and I have a bunch of hardened acrylic under my nails on both hands. I was there for over three hours and did not receive satisfactory service. So I went in today (7/7) and politely asked for a refund. They insisted on fixing my nails and I said did not want them to fix it. That I did not have a good experience and would prefer to just have a refund. They refused. When I asked why I could not get a refund they said they don't do that. There is no sign up that says no refund. They could see and agreed that my nails were not looking good but still refused a refund. So I left.