A-1 from day 1. Contacted them to get a diagnosis on my vehicle due to someone else's negligence. Gave me a very detailed diagnosis and a very reasonable quote. Even got an oil change along with it. I was very impressed. Treated my vehicle as if it was their own. I definitely appreciated that. Will definitely be reaching out for more services. read more

Horrible experience. Do not recommend. My boyfriend and I called around searching for a black owned business for my car to be serviced. We needed to get my window regulator replaced before the snow storm to Greensboro 1/30. I was originally quoted on my invoice $130-150 or so for them to fix my window regulator and was told my diagnostic would be free. Mind you, we stated that the window motor was completely fine. After paying $70 deposit, my appointment was 1/30 at 4:00pm. The mechanic, which I believe is his partner, showed up late after having to be called. No contact on their end stating they are running behind. Once he arrived LATE, he arrived with the incorrect part. He purchased a motor and not a window regulator. Then proceeded to check the motor asked if I wanted it changed and I stated, no I don't because mine is working fine, I only need my regulator replaced. He proceeds to open up my drivers door panel to check and as I stated before, the window regulator broken and motor still intact. After consulting with his partner, they tell me that it's going to be more money than original quote and that it could be fixed same day or the next day in the morning. Again, my window is stuck open and it's supposed to snow in Greensboro starting that night. So I opted to get my window fixed the same day and sent $80 as an additional fee they said we have to pay. He said he will be back by 6:00p, with the correct part. I waited and waited. No call again. By 6:40p, my boyfriend calls and asks what's going on, he says that he can come the next day and some other stuff about me needing an oil change. Let's not forget, I said I got that done the day before, so we kindly asked for a refund. He says that he would keep $50 of the $150 because he ran diagnostic, which again was not needed and was offered by him for free. He stated because we didnt get the service , it isn't free and added $25 more because his mechanic drove to us. Refund was supposed to take 3 business days and after those 3 days, I waited an extra day to call and ask about said refund. No answer but was sent various text but not my money. Another call was made and finally got in contact with them and got an notification of a refund but it was later canceled. I have not received any of my money or communication regarding the unprofessional service experience. Would never recommend this "business". read more

A complete scam don't ever come here to get your car repaired. They will take your money. I had my card there for two months and it's still sitting out there if you drive-by. read more

Woman I was communicating with was saying one thing and then talking to actual mechanic was telling me something totally different. When I asked him about his specific technique he would use to change my starter he got very offensive and almost threatening when talking with him. I decided to go a different direction. read more

Honestly, they're great guys, but I probably would not go to them for anything more than a typical car servicing. They wanted full service paid upfront without having seen the car, added charges that should have been included in initial estimate (charged for coolant service on a job completely about leaking coolant) and told me my car would be ready three times in a period of 4 days. The issue is not fixed. Again, great guys, but have a lot of elements with their business to work on. read more

Good quality service in a timely manner always come thru when I need them! Ive had work done numerous times from Lamar and christian and they always get the job done highly recommend using there services! read more

Called them after I saw that they were a black owned business and wanted to give them the benefit of the doubt despite the reviews. They fixed my thermostat but left my battery terminal loose therefore I was having connectivity issues. mind you at this time no codes regarding alternator had appeared. About a week later my check engine light came on and it came up with all kinds of codes for low voltage that I believe was related to them not connecting my battery properly. I paid them to come out to recheck and paid them. The next message I got was threatening me saying they would call the police if they didn't get the $75 which I had to send proof that it was sent. The professional thing to do especially since they were careless would be to contact and say they had not received and not threaten a customer. Poor careless service. They talk a good game but the results are subpar. I hate to write this because I love to support BOB. Pay the extra money and go to a professional. read more