Great customer service! Went in at 10:15pm, the young lady working the drive thru was amazing. So helpful and sweet. 10/10 experience, pizza in 10 minutes. Someone give her a raise because she is a stellar employee!! read more

have problems every time i try to eat here they suck and they never answer the phone.

The app was not working right to get help from worker, they could not figure it out. Got charged twice but no order was place with them. So manager came told me i have to call in or use the app or come in to place order. Not allowed to place at the window. I went inside to place the order, I was waiting for lady to get off phone , np. Then the manager yell i can take your order now, I said are you sure you have cars in the window and I dont want to hold up anything. I can wait. I then asked a question as to why I was not able to place order at window he said because there is no menu outside, i then told him but I knew what I wanted i didnt need a menu. He then proceeded to tell me i was being smart about it and he was not going to take my order, why cause i asked a question. Asked for name he said Aidein the A--hole is not helping you nor are any of the workers. He calling the police cuz i was not moving fast enough to get out. He should not be a manager read more

The new Management and staff there did an excellent job on making the pizza and service when i was in line best experience so far

Tracker said pizza delivered. Opened my door, no pizza. Called them, they said the driver is close. Called again 20 minutes later, now they say it was delivered. No it wasn't! Typical Dominoes. It's rare when they don't screw up. I'm done with them. read more

This dominos messed up many pizzas on a 80$ order. I was told by the GM that we would have a credit to replace the order. I tried to cash in and I was told by the GM he wasn't giving me 80$ worth of pizza. Then I asked hid name to call corporate and was told quote "I'm not giving you my fucking name." Dominos on nelson 5/17/2024 @ 6:30 pm read more

AVOID Dominos Pizza on Nelson St in Amarillo Texas! Ordered a pizza that was inedible. "Manager" refused to make it right or refund my money like the the Dominos Pizza guarantee says they do and the manager" was very rude about it. AVOID THIS STORE! read more

Worst customer service manager in as awful and rude. The call center messed up our oder and the manager didn't try to make it better.

Came in here with kids on a hot day. Had water bottles and were originally going to stay and eat in. The worker told us that they didn't allow outside drinks. At that point we decided to take the pizza to go. My kids don't drink soda and it seemed pointless to buy water. We figured waiting for a pizza instead of walking back to the car to drop off drinks that we aren't going to use wasn't a big deal - apparently not. A few minutes go by and now a male worker comes over and tells us we have to take the water bottles out of there. Such a ridiculous policy for anyone TAKING TO GO. If it's corporate or this location's owner that has made this decision, you have a horrible horrible policy. read more

Food was rock hard and cold when i got it an hour and a half after ordering did not receive the dipping sauces i payed for company is complete shit fuck this place. read more

Domino's Pizza - Rock hard cold hour and a half from ordering turd. - Pizza Near Me - Amarillo, Texas

The pizza was delivered as requested. It looked as if it had been dropped (see photo). I had requested plates, napkins & cracked red pepper since we are staying at a nearby hotel. This request of mine was ignored. Pizza was mediocre at best read more

Domino's Pizza - Dropped flat crust pizza... - Pizza Near Me - Amarillo, Texas

Called about delivery, we are 1.8 miles from their store staying at a hotel. When I asked for delivery the worker barked about me telling me delivery was TWO HOURS. So we didn't order. Super rude read more

while waiting on my pickup order I was watching the employees, they do not wear gloves while doing the dough and adding toppings. watched as they handle register, receipt, and even change their loud R&B music on their phone and back to making pizzas without washing hands or putting gloves on. read more

This pizza was on point- I was skeptical bc of the reviews. Delivered on time and pizza was nice and hot, especially with the time I ordered it! (11:30pm) Great work dominos. read more

The Domino's on Nelson and I-40 is by far the best anywhere around here! They have the best customer service and the manager I spoke with, Erik ,was super nice and professional I am a loyal customer for life thanks to him! read more

Y'all need to hire delivery drivers stop being so cheap..sometimes kids can't drive for food or some people don't have cars ..never seen a pizza place that don't deliver pizza it's sad in 2022 no delivery drivers for dominos read more

I always get my order on time. Also the order is right. Like the courteous customer service.

Domino's Pizza seems to be going downhill hard. I've been to several Domino's Pizza restaurants in the past several months, and they have all been bad. I wouldn't buy stock in Domino's if I were you. They had made a comeback after having problems with their business years ago, but it appears that mismanagement (most likely from the corporate side) is starting to affect their quality. No doubt, they have probably resumed the practice of procuring the cheapest, lowest quality ingredients that nearly brought them to their knees in years past. I could definitely tell the difference, and I think that it's only a matter of time before the general public realizes it as well. The workers in the restaurant seemed to be doing a great job. The issue lies solely in product quality. Also, I really wish that they wouldn't squirt half an inch of garlic "sauce" all over my pie. This just made something that was unpalatable worse. It seems like an attempt to "put lipstick on a pig" but instead of dressing up the pig for a date, she's being sent out to stand on the corner in order to procure funds as a lady of ill repute. read more

Not happy at all. What a waste of time. Longest I've waited for a pizza from dominoes EVER. Wasted our evening of taking our boy to the pool and sitting in a well deserved hot tub. Been waiting over an hour...not even hungry any more... who wants pizza at 10 at night??? Sucky night read more

Have ordered from this Dominos (Nelson St, Amarillo, Texas) for a couple of years. Was always good until the last 3 times. (always order to pick up & take home.) I don't know what has happened, but the last 3 pizzas we got from here were awful. 1st one, about 2 months ago seemed to have been left by someone & reheated. Was pretty much burnt up. The last 2 (one about a month ago & the last one last week) weren't much better. We always get thin crust supreme. The crust was like cardboard & hardley any toppings on them. They have also, stopped giving the little packets of cheese & peppers. You have to buy the small shaker for $1.05 apiece. I think when you order pizza, you should at least get these packets. As I said, the last few times, the pizza was bad. Always liked Dominos in the past, but I will not waste any more time or money, at least at this location. Had Dominos on vacation in Tennessee, was very good. May try a different location in Amarillo, but if I don't have better results, will no longer patronize Dominos. read more