This location really is incredible. Yes, sometimes the app says the order is done when it's not, but their customer service is wonderful and they always make it right. They have the right manager in there and he has totally turned it around. read more

Great service and pizza from this site. Ordered on line had delivery of cheese stuffed crust pizza with sausage/mushrooms and thin crust Hawaiian pizza. Delivery was quick and pizza still hot and yummy. read more

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food was great. delivery service lady was rude. I should've read the other reviews before ordering if this is how their service is going to be. read more

I would like to start by saying they did get our food delivered pretty fast. But when it arrived this is how it looked both pizza were stacked on top of each-other and my husband ordered pepperoni with jalapeños and it came with sausage instead. Wings were only thing that came correctly. I ordered cinnamon twist and they came like bread twist no cinnamon on it but with icing on side. I will say when i called they didn't argue they apologized and gave us credit back. But not sure if i will ever ordered here again!! read more

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Pizza barely had any cheese on it and the "honey barbecue" wings didn't even get tossed. Looks nothing like the wings on the menu. Talk about doing the bare minimum. Do better. read more

Domino's Pizza - Chicken and mushroom thin crust pizza - Pizza Near Me - Crossroads, Texas

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Workers were nice and fast with making my pizza. Now just adding more words because I need 85 characters

The food was not as great. I ordered closer to closing around 11:00 p.m. on 11/25. However, the portion of the pasta didn't make any sense. I ordered chicken Alfredo, yet there is no chicken. The pasta is way less than expected. It wasn't what I ordered if there is no chicken in the pasta. A waste of money surely ! I am not satisfied at all to be honest. read more

Domino's Pizza - Chicken Alfredo pasta - Pizza Near Me - Crossroads, Texas

Like other reviews they did deliver super fast for a Friday night but now I'm assuming they are fast because they are leaving out things. Dominos is my go to because of the garlic crust and somehow they forgot it!?! It's literally the reason I order Dominos. I've never had that happened. Then I look and notice they forgot the ranch for the wings. Being new to the neighborhood and this being the first time I've ordered and there is more than one issue I think I will stick to Pizza Hut down the street. read more

Domino's Pizza - No garlic crust - Pizza Near Me - Crossroads, Texas

If there were an award for the worst pizza experience, this Domino's location would win hands down. The taste was so off that it left me wondering if they'd accidentally used ingredients from a science experiment gone wrong. I was extremely disappointed with my experience at Domino's. The food was of very poor quality. The food taste like hot mice piss. Just all bad. read more

The service at this place is horrible. We walked in to pick up an order of pizzas that we placed earlier in the day. 40+ pizzas. They were about 30 minutes late. That's not the problem, I get that sometimes things get behind. Anyhow, I had my young son with me had had to go pee. Normally not an issue but standing in this place for an extra 30 had an effect. I asked if he could use their toilet. I was told there is o bathroom. I asked where the 20 employees I'm looking at go? Was then told it's not a public restroom. I explained had they not been 30 minutes late my son wouldn't be about the wet his pants. Still a hard no. Needless to say, I think the young brunette that said no has reached the pinnacle of her career. Last time I use this restaurant. read more

Domino's Pizza - That last large order I ever place at this Dominos thanks to the horribly rude supervisor working. - Pizza Near Me - Crossroads, Texas

Was super happy that the two times we have ordered they delivered 20 minutes before the time they promised. However, they are pretty cheap on their sauce and cheese the first time that the second time I had to order it with EXTRA cheese and a side of sauce. Also they do not carry Parmesan cheese anymore because they had to pay for it so this specific location (owner) decided not to carry it all. They still have the pepper flakes though. Thank goddess they didn't loose both. So far no other problems other than the ones mentioned above. read more

Domino's Pizza - They delivered before time promised! Hot and delish! - Pizza Near Me - Crossroads, Texas

I Will NEVER order From Here Again $76.59 Wasted This Is How My Pizza Arrived Like Seriously pizza was burnt and looks as if it was dropped and thrown in the box read more

Domino's Pizza - Pizza Near Me - Crossroads, Texas

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Don't order from this location. You will regret it. Worst pizza I have ever had in my life that I threw away.

Tried this location today......literally the worst, flavorless pizza I've ever had. Also, almost all of the bacon pieces on the loaded tater tots, were burnt and inedible. First and last visit. read more

Terrible customer service at 11:30 am. The lady who answered the who was very rude as if she did not want to be there. She told me to shut the f up and place an order online or wait on hold!! She also did not provide her name, id like for disciplinary actions to be taken against this specific employee read more

The customer service is good. My order was correct. There was not a wait when I went. There timing is great. I have no complaints.

I had paid for a large thin crust with extra mushrooms last week. There was no where near 'extra' let alone a regular amount of mushrooms. So today I tried to call in an order for a "Triple" mushroom pizza. The guy told me that they wouldn't be able to make me a triple mushroom pizza. So I asked them to double the mushrooms, charge me for an additional topping and just use mushrooms instead. They told me no they would not do it for me. So I said if they couldn't make me a pizza with a lot of mushrooms then I didn't want to order from them. Very poor customer service. Just use your head dude. If the people want mushrooms... what're you gonna do? Loose business over it? That's exact what they did. read more

This is supposed to be a Philly cheesesteak. I was so excited when I found out we had a dominos in the neighborhood finally been here 2 times this being my second and it's been trash every experience and I showed them there order and they jus looked at me crazy like I was crazy for complains about that litterally just meat and cheese only how do you mess that up. read more

Domino's Pizza - This is supposed to be a Philly cheesesteak - Pizza Near Me - Crossroads, Texas

CJ is a great Manager at this location that cares about service. Called today to order pizza this afternoon as the online delivery is offline due to our current weather. CJ explained why when I called, I said I'd call back to place order as I was making sure they were open. To sum it up, called placed order, young lady said 40 mins. Hour and 20 mins passed; called & they had turned it to 6pm delivery. We never made these arrangements, CJ came on to determine issue and make right. That's great service and much appreciated as he took care of the error. read more

The front cashier/ order taker lady, was very nice and helpful. However they had four people in a line doing their part of making the pizza. All four of them weren't wearing any type of gloves. They were touching everything with their bare hands, and god knows what under their finger nails. It was SO DISGUSTING! How are they passing any kind of inspection?! The pizza also didn't taste good to us. read more

It's a good think I don't mind presentation. I mean, how could you when you're ordering from a pizza chain. The thin crust pizza is pretty good, but we got the marbled brookie (brownie/cookie) and it was raw. Better than burned, I guess. read more

Domino's Pizza - Raw marbles cookie/brownie - Pizza Near Me - Crossroads, Texas

I just wanted to post to say thank you!! My pizza honestly took a little longer than expected, which is understandable considering the obvious circumstances. I noticed it said the same person that made my pizza also delivered it and is also the manager. I'm guessing like every other restaurant they're extremely short staffed. So thank you Judd for working so hard. I'm sure some days are rough. I'm in the same industry and I know how it is. Keep on truckin brother Hopefully corporate sees this read more

Great place but could be better. Ordered delivery and got great service. Everything we ordered was spot on but I do have a few complaints. The pizza doesn't have enough sauce and there is not to much dough on the pizza either. The breadsticks we got compared to the pictures on the website were far more different than what they advertised. They were very small and were flat instead of risen like shown in the picture. Over all the rest of the aspects of the delivery & pizza were great! read more

Domino's Pizza - Great pizza! Not to much sauce though. - Pizza Near Me - Crossroads, Texas

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This place doesn't get the credit they deserve! We ordered a pizza and they forgot to deliver the dipping sauce! The driver said "hold up, I'll go back and get them" and he did! Thats the best customer service we have ever had! Thank you Dominoes! read more

The night shift is unacceptable and completely disrespectful! I called 4 times to order pizza in a matter of an hour and was left on hold for 10 minutes each time!! Then when I call to talk to the manager she "is folding pizza boxes" so she couldn't come to the phone. And when I explained the situation to the girl on the phone she hung up on me. I'm sorry but if you are running a business you need to train your employees to have respect or your not going to have any customers!! And in the end I still didn't get to place an order!!!! This is the worst dominos I've ever been to!! read more

Do not go here if you want to do business with a place that values customers. I ordered two large pizzas and Parmesan garlic bites (pick-up) on Feb. 3rd; I sent my youngest son in to pick up the order. When we got home 10 mins later, we realized that the garlic bites were not included, but we were charged for them. I called the location and talked to a manager, and he swore that he "notated our account" and that we had a credit for that item for our next purchase. I just called to place a $35 order, but guess what!...no notes in any account about the previous error, and existing management will not honor their commitment ("well, we're under new management"). That's fine, I'll take my $30-$35, once a week, pizza purchases to Papa John's in the future. I would LOVE to hear from this current Domino's location management to see how they would like to remedy this. I'm sure I won't, though. read more

The price delivered was about $5 less than Pizza Hut. I am not a Domino's customer so I didn't know what to expect. The crust was fine sauce ok but the pizza lacked a reasonable amount of cheese. Just fell flat. Not something I would order again. Sometimes saving couple bucks isn't worth it. Delivery was on time and guy was pleasant. read more

I want to deeply thank the team at this Domino's location. The experience we had from the ordering of the meal in the backyard of my friends house, to the excellent service we received when we arrived. I will leave out how our order wasn't ready when we arrived, but I will say that Tyler handled the situation as if he was the CEO of Domino's himself. Tyler, responded in a very high professionalism manner. He didn't miss a beat when it came to offering 100% satisfaction to us. We live near the Shops at Legacy and I will most definitely drive all the way from Plano to pickup our Domino's from here on out! Thank you Tyler and team job well done this evening! read more

Pizza was burnt to a crisp. Both pizzas. When called to complain they said they could remake which would take another 45 minutes or give us a credit. No apology, acted as if we were wrong. The only reason it gets a 1 star is because the delivery driver was very nice! Get it together dominoes! Going back to my Palio's! read more

Domino's Pizza - Petrified pizza - Pizza Near Me - Crossroads, Texas

Ordered a delivered pizza on a Friday night via app. Estimated delivery was ~60 mins which for a Friday is reasonable. After 80 minutes the pizza had been out for delivery for 30 minutes and I live under 3 miles from the store. When it arrived the driver didn't have the hot bag to keep my pizza warm and apologized it was stone cold. I rang up for a refund, after being hung up on three times I succeeded in finally getting someone brace enough to not hang up and argued for my refund. Well played Papa Johns! Another customer gained read more

I read a review online at Fox news on Pizza Reviews of the 5 top national chains, and in the running were Domino's, Papa Johns, Pizza Hut, Sbarros, and Little Ceasars. Out of all the competitors, most US citizens preferred - you guessed it - DOMINO'S. Sbarros came in 2nd and last on the list was Papa John's. Stay Hungry my friends. read more

This Domino's location is not on par with the other Domino's I've tried throughout DFW. Their delivery time is great and I love the coupons and specials they offer. Their staff is friendly and the delivery drivers are nice, however, oftentimes their pizza seems to be overcooked. read more

We patiently waited 1 hour and 45 mins and finally called them to see what the hold up was. They screwed up and forgot about our order, tried to blame us for not asking for our credit card number after hanging up. The manager then argued that he tried calling my husbands cellphone, which he flat out lied about. We had no calls, no missed calls and no voicemail. The manager ( John Mckenzie) didn't even apologize for their mistake and screw up. We hung up, filed a complaint with corporate and ordered Pizza Hut. Very poor management at this location. A 15 year old could run this place better and with better manners. read more

THESE PEOPLE!!! They LITERALLY smoke enough packs of cig's a day to fill up an entire bucket. Once that bucket is filled, they dump it all over the grass/parking lot pavement out back. STOP DOING THIS!!! PICK UP YOUR TRASH THROW IT IN THE DUMPSTER!!! read more

Really? Someone actually saw this, put it in a box, and sent it out for delivery. Unbelievable! Finally got manager after hanging up and calling back. Says he's refunding my money ( ya think?!). DO NOT ORDER FROM DOMINOS CROSSROADS! read more

Domino's Pizza - DO NOT ORDER FROM DOMINOS CROSSROADS! - Pizza Near Me - Crossroads, Texas

I've never dealt with a dominos this inconsistent. One order will be fine and the next the pizza is burn, dropped, or undercooked. It's literally every other order. If you mess up the pizza, fix it. Unfortunately we don't have a lot of options here in Aubrey but we'll be sticking to pizza hut and papa john's from now on. we tried to call and speak to a manager but got put on hold and then got hung up on before we even talked to anybody. that's how you lose customers. read more

Update- decided to do take out this time so my pizza would at least be hot and now the pizza isn't even cut... its a little thing this time buy it's getting comical! read more

I ordered a pizza on the app. Everything seemed ok. I got the email saying my estimated delivery time. I waited until 15 minutes past my estimated delivery time. I checked the tracker on the app and it said that the driver had left the store 20 minutes ago. We are at the 1 hour mark so I called to make sure everything was ok. They said it would be at my location "any minute". I continued to wait. An hour and a half into my wait I call again and am told that the tracker on the app is not an accurate representation of times and that everything was fine. 2 hours past, I headed to the store. They had NEVER MADE THE PIZZA!!! If I could give them a no star review, I would. read more

Called on a Friday for delivery... 3 and 1/2-4 hour wait. Bye Dominos, hello Pizza Hut!

We have ordered from this Dominos many times and we are only 6-7 minutes away, sure we can pickup carry out but what's the point if they offer no hassle quick delivery right? Wrong, over the last 20 times we've ordered food from this Dominos location at Cross Roads they are normally here late (an average of 30-40 minutes after their estimated app time). So normally the food is cold and the cheese has already started to harden. Very disappointing. Orders have been wrong, it's like they don't even read the order...we ask for no mushrooms at all, and they put extra mushrooms. We pay for a 2liter bottle of soda, they come to deliver food with no soda. There is like almost no quality control check at this location. Pizza Hut down the block on 380 seems to always get there orders right with no issue as it seems they don't want customer complaints....but you be the judge. This a Dominos at Cross Roads has 2 stars. That must tell you something. Now today, December 6th, 2017. The app said my order was delivered yet food never came!? I called the store and no answer. Then all of a sudden my iPhone says I have a voicemail. They couldn't find my house even though my house is clearly displayed on google maps, Waze, etc. I call back the delivery driver and he says "I don't have a smartphone like all of my other teammates do, and we use bing for maps!" A well known major corporation uses bing?! That makes me laugh because Bing maps are no where near updated as often as google maps or any reputable free navigation app. It's funny how I watched one of their other drivers pass my house a few minutes ago to deliver to a neighbor across the street. Dominos failed today as they have done in the past. I think it's time to stop using this Dominos even if it means the only time I can order a Dominos is when I'm at work in Plano. Oh and to boot, when the local Dominos store finally answered the girl was unapologetic, just basically talked to me like I was an idiot and sad well yeah your house is too new we assumed. I had to explain that I've ordered from them more than 50 times in the past year and they have had no problems ever finding my house just never on time. My neighbors agree that this location has also the worst customer service (soft skills) of any business on 380. I would give 0 or negative stars if I could read more