I ordered from there recently, my order wasn't correct when they delivered it but when I called they gladly told me they would sent me the correct order right away - no huss or fuss. Super happy to receive great service from them. The Delivery guy not so much ... he was very rude to our receptionist but other than that still great food and great service. Thank you read more

This absolutely bull shit service I called 6 times and no one answered the phone on top of that we waited 2 hr so then we called and canceled the order never order from the dominos!! A complete waste of my time! read more

Placed my order online and I choose carry out by mistake. They quickly changed the order for delivery when I called. The pizza was still steaming hot when I got it at the hotel. Everything was just as ordered and the quality was fantastic! read more

I really don't want to give my first 1 star review. Yet, here I am. I ordered 4 garlic dipping sauces with a medium pepperoni and mushroom pizza. I specified the dipping sauces first. The pizza arrived with only one of them. I don't live far from this place. The driver said he would come back, I told him no rush and I appreciate it. Well about 30 minutes went by. Now, it's busy. I get it. I'm understanding that things get busy on a Friday night. I next tried 4 different times and only got a busy signal. I would have asked nicely about this. Instead there was no way to even speak to someone. The price was relatively high for an incomplete order. I tipped generously at 20%. It's not even the amount charged, but the principle of it. So, with all these factors I give 1 star, and no more of my business here. I'm not proud of this, but if a restaurant can't handle some of the very basics then I will spend my money with somewhere that will. read more

Just order from here tonight at around 10:45pm, placed the order online for pick up, which is much easier than calling in! Would've done delivery BUT I didn't want to pay a 3$fee PLUS tip on top of that! 2 MED pizza for $13, isn't bad at all so, I can't complain there! Plus they are taking donations for st. Jude's so I did that! Came in for pick up, and notice that there's 7 workers working and not ONE helped me when I walked in.... 6males were standing around talking and joking while the 1 female was taking a order on the phone. She seem to be the only one doing the actual work. While I waited, she checked me out and looked up/gave me my order. I only order from here when it's late night and no where else is open, basically last resort, other than that I wouldn't recommend buying from here unless it's really needed. read more

Good luck getting them to pick up the phone when your delivery is 30 minutes late. Definitely do not recommend when there are tons of better pizza places with better service. Deliveries are consistently late even through the app and no one will pick up the phone. The one occasion they did pick up they said "our phones are down." Food shows up late and cold. Won't be ordering from here again. read more

In what universe is an hour and a half acceptable for ONE pizza to be delivered? Apparently my pizza left the store over half an hour ago.. Food arrived COLD. Dont bother calling the store to check on your order- they just keep repeating "its on its way" without actually checking anything. Never ordering from here again thats for sure. read more

Got delivery and the food was NOT what I ordered, the driver took off after offloading this atrocity of a pile of greasy boxes with two pizzas... BOTH with no sauce. DO NOT ORDER FROM HERE. I've never received worse service. When we called to get a refund the manager said that if I took a single bite of the food there would be no refund. And then expected me to come bring the food back after ordering delivery... read more

Absolutely horrific customer service. I honestly cannot believe this crap. I had enough time to download yelp on a 3g connection, create a yelp account, and get half way done with writing this review before they answered my called. I was waiting for 16 minutes before they answered and even when they finally did answer the person is talking to me as if I'm the one in the wrong. Last time I ordered from here I asked the manager how much extra sauce would cost and she spoke to me as if we're having an argument. I have no idea who trained these employees ; this is beyond mediocre customer service. After ordering (which was extremely painful because the person who answered the call has zero customer service abilities) I was told that the delivery will take an hour. I have no idea who's in charge over there but this is absolutely THE WORST service I have had to deal with in a very very long time. Please hire better employees. This is the 2nd time in a row I've had to deal with crappy service. It's no surprise that the employees have no clue what they're doing considering their leadership. Terrible, terrible, terrible, terrible. read more

Website said pizza was out for delivery but after an hour I called. I was put on a long hold and so I called back. The driver said he called, knocked and left voicemail and text. He basically inferred I was lying when I told him I received no calls or text and no knock on my door. I sent a complaint via the website and have not received a response. Horrible customer service. read more

Called 6 times one night starving with no luck of anyone picking up. Two days later I callled in for carryout, once I got there the girl took her sweet time to get my pizza which was just sitting there. Awful service, management must not care anymore or just wants to fail. Either way I'm not writing off dominos but I'll never go to the Randolph location ever again. read more

I ordered 2 1-topping pizzas, a box of chicken wings, and 2-liter soda. I only received the 2 pizzas, plus the total was 7 dollars more then I was told over the phone. The delivery man told me he would come back with the chicken wings and the 2 liter. Remind you, this was around closing hours so I knew I wasn't going to get my food or beverage. read more

It's Domino's, and they're consistently late with delivery. If you want the food, order it. If you're on the fence about pizza, order somewhere else. read more

It was so easy to order online! I'm gluten free by choice because of an auto immune disease, I really missed pizza until I found Dominoes! Truth be told, I never liked their pizza before giving up gluten because the sauce was too sweet.....there are choices now! AND....ordering online made for a super quick delivery. LOVE LOVE LOVE it! read more

My order was wrong when I arrived there, and they had to remake it. I still was required to pay full price and wait another 15-20 minutes for them to fix their mistake and even then my order was bland and terrible. There was no seasoning and they had put on too much sauce compared to the rest of the ingredients. The cooking seems careless and indifferent to put it nicely. read more

The Randolph Dominoes has always delivered to me in Braintree. Now suddenly they say they don't deliver to Braintree anymore - in spite of the fact that I'm closer than many places in Randolph. I'm handicapped and unable to do pick-up and depend on delivery. This is the closest Dominoes to me. It is very upsetting to say the least. I would not recommend them ever again. read more

I haven't even received my food &' I'm unsure that I even want to eat it... . the guy that was working on Monday night December 15th was extremely rude.... Not to mention I had to call 6+ times before someone answered (which leads to another problem why isn't there a automated machine That picks up when its busy... because i understand it gets busy but it is annoying when you're not being acknowledged at all) but back to the real problem... when he finally answered I told him I wanted american instead of provolone he immediately shot my request down by saying "its already in the oven" when we finally agreed on putting the cheese on after it came out... he said ok AND HUNG THE PHONE up... I wasn't even finished speaking with him... I had to call back.. Moral of the story is customer service is key ... hes not just speaking for himself but also the driver... I wasn't gonna hold my tip for the driver because of the insiders attitude but some people wouldn't be so open to it due to the lack of respect!... . btw food came while writing this so I'll give it a 2 for speedy delivery !!!! read more

This place doesn't deserve one star, to be honest. We are from out of town, staying at a hotel and were starving. Since it was late, Domino's was the only place we could think of and ordered a pizza at 10 pm. At 10:52PM, we called for an ETA and the rude guy who answered said it hadn't left the store yet and hung up. At 11:20, we began calling to find out where our food was...no answer. Continued to call for 25 more minutes, no answer. The food never came. Needless, to say we are still starving and contacting corporate. This is inexcusable. read more

First time I have ever done this, but I'm so aggravated I can't help myself. Gave them one star only because the shift manager tried to help and apologized because she didn't know how to fix it. Got on the phone with an obnoxious district manager named Ernest. We ordered 2 pizzas on Sunday night just before the Super Bowl.My son went to pick them up and pay with my debit card (authorized). The card was declined twice and he ended up using his own credit card to pay. I checked my bank statement today and saw that they had debited my card for $48.69 in addition to charging my son $36.62 for 2 pizzas! Mr Ernest said don't worry it will be off your account in a week. When I asked why the price was so high he said that's what the price is. When you watch a Domino's ad on TV don't believe the 7.99 for a two topping pizza (pick up which we did). It's a scam!!! Hey Domino's: try to get some qualified personable people on your district management team! read more