GETTING HERE: Head towards Ojai from Santa Paula on the back road. Once you turn left at the intersection of Santa Paula Street, head just a bit and look towards the right hand side. Domino's is located in a small tiny strip mall in the back. If you've made it to R and R's Market, you've gone too far. REVIEW: It's not too bad! Domino's Pizza has upped their game since the good 'ole days. :) I only use their app now to order, and it's a breeze. Every time I have come into pick up my order I have been a bit on guard...not sure what to expect. However, the pizza is always hot, fresh, and while maybe they could spread a few more toppings IMO, it's been really good and tasty. Also, I want to give a plug for their Garlic Knot things: SO DANG GOOD. Always request the garlic butter dipping sauce if you want to sleep well. Sometimes, if you time it correctly, one of the employees will even give you a few more sauces. AGAIN, ask for the Garlic Butter sauce! The service has been nothing short of friendly and courteous. I usually time it just a few minutes after my notification so I literally can just walk in and walk out with my food. I mean, it's pizza, right? Of course, it's not Toppers or the like but pretty good none the less. Would definitely recommend for a Friday night dinner for sure. :) read more

Domino's Pizza - 10/15/22 - Pizza Near Me - Santa Paula, California

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Ordered for delivery down the block at 2pm , slated to be delivered at 3pm no big deal 2 pizzas and a side of wings easy day. 4pm rolls around food hasn't been started. Called Erica the "manager" and she said the power cut out and they aren't going to make it and I would need to call my bank in order to receive the refund. Not worth it. read more

Got my order completely wrong. I am never going to buy from here again - a waste of money AND time. Couldn't even get a refund. All I wanted was my order but no they gave me something completely different I'm so annoyed that I didn't get what I paid for. read more

Every time we order there's something wrong. We just moved to the limonera from Ventura and this is piss poor..... hire a better manager and employees. We regularly order from dominos and it seems like the staff doesn't care about the food they put out. We solely use the app to order and sometimes they are on point and other times they have me waiting past the estimated time. The toppings are just thrown on and not evenly dispersed and sometimes they don't include the toppings from the order. This time they gave me a pizza with 6 slices. I guarantee that if they were making it for themselves or a family member they would take a little more time and effort to make sure the pizza is uniform. read more

Domino's Pizza - How hard is it to cut a pizza 4 times for 8 slices-.- where is the quality control?! - Pizza Near Me - Santa Paula, California

The slices are uneven, they sometimes forget toppings, they never answer the phone even when we pull up to the store and see it's not busy and employees are leaning up against the prep station talking while the phone rings. This place is not as busy as the ones in Santa Clarita yet they mess up on the simplest of things. 4 simple cuts to get you 8 even pieces. read more

Domino's Pizza - Why can't domino's count to 8? - Pizza Near Me - Santa Paula, California

I ordered a Large pizza online which took almost 30 min, picked it up and headed back home. To me, the pizza didn't really have much flavor and it's never hot. I believe Doninos pizza has gone down on quality over the years and that's why I stop ordering from them. Changes on the ingredients needs to happen ! read more

Order a few hours ahead of time. This is the second time this happens to me. They seem to never have enough people scheduled and it takes 2 hours to deliver 2 pizzas. Terrible service, they don't even seem the least bit apologetic, they just don't care. read more

Thank you Domino's for coming through with the heart-shaped pizzas (I ordered 4) and bringing them at the specified time of delivery. The customer service over the phone was fantastic; I regret not asking for the employee's name. It's Valentine's day and I'm sure this place is busy fulfilling requests for heart-shaped pizzas, but the service was on point today. Thank you Domino's team! read more

Domino's Pizza - Cinnamon Twists order we received smothered in BBQ sauce. Who was in charge of this? Maybe they thought we wouldn't notice - Pizza Near Me - Santa Paula, California

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Where is the zero star option? Today's service was the worst. Placed an order at 355pm online; was prompted it would be ready in 35 minutes. One hour later I was standing at the carry out line waiting for my order to only be told that one of the pizzas got stuck to the pan by a worker who thinks it's ok to roll his eyes at the customers. Then, the so called manager gives the "I dont know about your order cuz I just got here" yet he was one of the 50 workers working on the same pizza in the assembly line. After demanding that the other half of my order be delivered; the eye roller calls me to to verify my address and puts me on hold for another 15 minutes only for the call to drop. Now... waiting for the store manager to call.... to help with the order after all of the mess. This franchise owner definitely needs to take step back into his store to evaluate the people he calls his team. They all definitely need training and organization. Wasn't going to comment on here.... but that eye roll set me off. ..... and none of the pizzas were sliced! SMH!!! read more

Domino's Pizza - Pizza Near Me - Santa Paula, California

Would leave negative stars if possible! Worst customer service ever pizza took FOREVER!! Tried calling to ask what was going on and worker or manager was absolutely useless and rude. Did not even attempt to help or figure out what was taking so long. Will not be ordering again. read more

I'm so tired of the Santa Paula Dominos. They have literally messed up every single order I place. This time around they made the cheesy bread with old dough. Disgusting. I'm tired of having to call and complain every single time I prefer. read more

Domino's Pizza - I've called to complain to you guys so many times I'm just tired of it. Get it together. Obviously using old dough - Pizza Near Me - Santa Paula, California

Doesn't get better then this dominos ran by Hugh school kids, never had any problems with them.

Dang, the new 3 hour never deliver window, beware. Bunch of wild ones running this joint. Done forever with sp dominos. Here's what happened, placed an order at 5:50pm on a sat, they told me an hour delivery, an hour and half went by and i called back at 7:20 as nothing yet had shown up. Apparently, No order 'was ever received' according to their manager, Adrian. wtf, who was i speaking with for 3 and half minutes? Manager Adrian even said 'I'll have your replacement food there in another 30mins, sorry for this'. It finally showed up around 8:50pm. 3 hours had ultimately gone by. By that time, we had gone to jack and made it back before a driver ever came by. Thanks a ton. read more

Domino's Pizza - Evidence of my call exchange with these guys, apparently my orders were 'never' received, though. Forget this spot - Pizza Near Me - Santa Paula, California

Today I came in to pick up an online order and another customer witnessed a young gentleman picking up trash from the floor and pushing it down in the trash can. He then proceeded to put toppings on pizzas without washing his hands! Super gross. The customer told the employee what he saw and the employee got mad the customer caught him. He did not even apologize for fucking up! Funny part is, after the employee washed his hands, many other employees started washing their hands lol be careful your pizzas may be done with dirty and upset hands Also, the app pizza tracker is not accurate with this location. Every time the app says order is ready, I come to wait at least 5 more minutes. A different employee stated she felt so angry as she was making boxes. Made me feel bad as it seems like this not an ideal place to work at. read more

This crew have really step it up , a lot of improvement thank u , will definitely coming back thank u for your hard work

It's not about the pizza. I actually like the pizza. But there is a lack of concern by the staff and a lack of urgency to resolve issues...like pizza ordered online and the driver doesn't show up! read more

I place my order and received a message that pizza would be ready in 16 minutes. I showed up about 5 minutes later than that and was still told my pizza would be another 20 minutes. I questioned the guy and he said sorry but we are busy. Then your online ordering needs to be updated!!!!!!!! I shouldn't show up and have to wait longer. I now know when I come to visit my parents not to order from here. Still waiting. Tracker shows just starting prep 30 minutes after I place my order. This is ridiculous. You need to do better. read more

With this pizza order I ordered a "Coke" but was delivered a "Dr. Pepper". Lately I'm getting worse and worse service with Dominoes. Time to go back to Little Caesars. read more

Customer service not up to par. Manager there "Allen" should get training on phone etiquette and customer service. He never did refund my friend on her order like he said he did "takes a couple of days for it to go back on your card" (never did) and simply he was not even remorseful when we asked him why our pizza wasn't delivered yet. Pizza took over two hours to deliver and even after the text saying pizza was on its way, we had to call an hour after to ask where it was. When we did get it, the pizza was cold. Normally, I always order from Dominos here in town, but since that experience, I haven't ordered there again. Seriously, I don't know who does the hiring, but they really need to step up their game and hire people that can do the job better or re-TRAIN the staff there. read more

Trash in my food ....super noticeable ....lazyness and gross....not going back....they were nice but the last time i went in the guy was rude. read more

Domino's Pizza - Paper towel in my wings....idk how it got in there n idk how u guys didnt see it. I noticed it instantly. - Pizza Near Me - Santa Paula, California

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I'm here to mention that when ordering we wanted to get a 16 piece boneless wings the gentlemen I spoke to said they don't toss them in sauce any more that instead they put the sauce on the side, so I said yeah that's fine let's do that. When I received my order I didn't get any sauce, so the. I called domino's and mentioned it. The manager came off rude saying that we could still eat them without the sauce although that wasn't the point. And not to mention the last time we order pizza from here they said it would be 25-35 min and it took way over an hr so we had to cancel it. I feel like this Domios is going downhill :( read more

Pizza took over an hour &' still was cold. By the time t got here everyone who pitched in for the pizza was either asleep or had already found something else to eat. read more

Every time I've ever ordered a pizza from here it's been awful and caused food poisoning and they ALWAYS forget something from my order, it's also way over priced and doesn't even taste good... The shit is like soggy cardboard, the manager said I could go in and get a free pizza once then went back on their word when I got there so I wish I could give a less than one star review DO NOT GO HERE. Go to amecis, or zapparellis, or anywhere but here, fuck buy some fucking hot pockets they'll taste better and cost less read more

I'm not sure what happened on 12/22/2019, but it took 2 1/2 hours after ordering to receive our order of 2 medium pizzas. I tried calling the manager, but no answer. Ordered our pizzas at 6:39pm and it's now 8:39pm and still isn't saying "out for delivery" on our tracking. Very, very disappointed. read more

Super surprised how Sp Dominos has stepped up there game on pizza. Last couple times I ordered which was years ago were bad experiences. Decided to give you guys one more try. A nice young man delivered my pizza and didn't take forever to get it to me. Believe his name was Ernesto thank you read more

Worse service ever. Orders take so long to arrive. Employers are rude. Never again ordering!

I experienced the absolute worst customer service EVER! Don't have an online ordering process if you do not honor it!! We ordered 7 pizzas for a company lunch a day before the luncheon. I received an email from Dominoes confirming my order, stating we would have our pizzas next day at 11 am. I called that afternoon to confirm anyway. It took 3 people at Domino's to find and confirm they received the order. Next morning I called 4 times, again making certain they were processing my order and that it would be delivered on time. When it got to us an hour late, I asked the driver for peppers and Parmesan cheese. He said he didn't have any!!! Really??? Soooo very disappointing. And pizza was very dry. Last time for us. read more

I'll admit, dominos is not my favorite pizza. Probably not even in my top ten, but this place is close, open late, delivers and is fast. It seems like everything in Santa Paula closes at 9 for some reason, but dominos stays open until midnight I think. We ordered the special 3 medium pizzas with unlimited toppings for 26 bucks. It was great. I love that you can watch what's going on with your pizza and who's making it online and there is different themes that all have funny commentary. Our order was taken care of super quickly and delivered in under 30 minutes. I had regular crust which was delicious. The other two pizzas were thin crust which was also a big hit. Since nothing else was open, we went here. Nothing to complain about here. Yummy pizza. read more

No Public Relations with the manager of Wednesday, May 29, 2019, Wednesday, 6:34 pm. I was trying to order by phone a large pizza Pacific Veggie with no cheese with extra sauce. I requested to substitute pineapple instead of cheese. He said No when I have been going there only last Sunday, ordered the same thing with cheese. I requested to add pineapple. He graciously added it with no charge. With no cheese, pineapple should be added with no additional charge. I CANCELLED MY ORDER. I WILL NEVER GO BACK TO DOMINO'S PIZZA, SANTA PAULA AGAIN. A BUSINESS WITH NO PUBLIC RELATIONS WILL EVIDENTUALLY FAIL, WATCH OUT DOMINO'S SANTA PAULA. read more

Something that could have been terrible turned into something great! They forgot the garlic on my crust but the way they fixed that was they returned back with a container of garlic spread and they came with 2 ranch! Have you seen those prices?! I'm stocked for the ranch. read more

The manager at this location really has it together! He turned a bad situation into something amazing. I'm used to the bad service at Little Caesar's. read more

This particular store location is the best! Our order was wrong and they got right on it and delivered another in good time! Good service and good fast food read more

Well..... I don't know where to start.. the pizza was received on time. However, the box looked like if it was delivered by Jim Carrey in ace ventura. Now I understand why Pizza Hut uses the small spacers in the pizza. Dominos, please order a pizza from one of your competitors and take note of how the pizza should be delivered. read more

Domino's Pizza - a half eaten pizza in a box - Pizza Near Me - Santa Paula, California

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If I could add no stars I would there service is always horrible they make you wait like 10 minutes until they say hi pickup and name... today the worst my pizza said it was done on there app and I got there and nothing I overheard the employee say to the other that my first pizza was ready but that she had just put in the wings and my other pizza and sure enough I saw them the thing that irritated me the most was that the employee went outside and was talking to a friend sitting down with the other employee was working on the orders SMH and then I get home after 15 min of waiting I open my pizza and well you can see for yourselves read more

Domino's Pizza - a pepperoni pizza in a box - Pizza Near Me - Santa Paula, California

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Always mess up my orders and the wait times are long. Either something is missing from my order or I got the wrong item.

Took an hour and 10 minutes from ordering to delivery. Pizza was luke warm and must have been on the bottom of the stack because the box was smushed with cheese and toppings stuck to the top of the box. Ohh and they forgot the marinara and ranch sides that i paid for. read more

Most horrible experience ordering pizza. It took me nearly 15 minutes to order 5 pizzas and wings, not including being placed on hold for 3 minutes.....when the food was delivered and I asked for cheese and red peppers, the driver told me that he doesn't carry them! I'll never order from them again.... read more

Well where do I start I gave them multiple chances to clean up there act but every time I go I feel like they just get worse at there jobs. Ordered a large pizza with 30 wings and was so disappointed am better off going to little Cesar or Ameci's or that pizza place on Main Street. Wings didn't really have sauce and they were Buffalo tasted plain not even spice at all pizza was actually decent but you've could've cut it better. Listen forks for the prices dominos charges you. You'd think that they'd take pride into what they doing but Na every time I go their I'm more disappointed then the last. It sucks because it's only this dominos that performs so poorly. Anyways you won't be receiving any business from me or my family anymore. read more

The pizza I ordered was cold, the vegetables were not cooked all the way, and they delivered the wrong salad.

If I could leave no stars I would , this place doesn't even deserve one . First of all calling to order here is ridiculous , they never ask you for your method of payment and always get your order wrong . I ordered bacon on my pizza and when it got here , it was burnt !! It wasn't even bacon it was like they threw charcoal on it, I'm not even kidding . Whoever is baking the pizzas has absolutely no care or regard for the paying customers . This place is terrible . read more