I wish I could give it less. Tyler messed up installing the air filter. We have a claim with Take…read more5. This issue has been ongoing for over a month now. I have called multiple times and Tyler keeps saying he has contacted the District Manager. He lies and is incompetent to do this job. If you can't install the oil filter right say so! Don't cram it in, causing no oil to get to the engine. They owe us money!

Decided to stop and get an oil change since they don't require an appointment like the dealership…read moredoes. I was a little skeptical because I have heard some not so great things about other Drive up oil change places but was very pleasantly surprised. They were out of my specific oil filter, but the manager offered to go to another location down the road and pick one up. While he was gone, the tech drained my oil and got everything prepped. They were very thorough with multiple safety checks throughout the process. They are a little pricey, which is why they don't get 5 stars, but I would definitely go back for the convenience factor and customer service.

They did a good job in informing me about the filters, battery and safwty check up on my car. The…read moreone downside was their Internet and computer system. They were having some issues with their system when they charged my card. Even though I had my phone on hand and showed them that the charge to my credit card went through the guy insisted that I let them charge the card on their other machine. After a short back and forth about it, he told me it usually clears up over a few days and any incorrect charge would be fixed. Five days later I remembered to check my bank account to see that nothing was fixed, just that they had double charged me. Got it fixed by having to freeze my account and get new cards, the whole thing. Get them some better equipment! They do seem to take good care of your vehicle and let you know how well it's functioning.

Could not even get past the AI on the phone to book an oil change. Lost my interest immediatelyread more

They stopped using cameras so the customers could watch what they were doing in the pit. When I…read morepreviously had my oil changed here, they would show me the dipstick with clear new oil. Today the oil was dirtier than it should've been after a change. They tell you you can come in the office and look what they did in the pit, but their video is so muddy, you really can't see anything. They try to tell you that your oil would've been cleaner if you had your fuel lines and jets cleaned. Not sure how that equates? Won't be back. The only plus is the free car wash You receive after they change the oil.

Car was nice and clean. Very nice guy working there. So friendly. Or maybe I'm just in Wisconsin…read moreand used to Illinois people who are usually pricks

This Firestone said that my brakes were in 'critical failure' and wanted $6k for the brakes and…read moreeverything else. Brought it to Govodnik on Durand and they said my brakes were completely fine, and fixed everything else for less than 3k. fuck ya'll Edit: I would like to mention that my HUSBAND is the one who brought this car in so it's not even sexism in this case. their incompetence knows no bounds.

While the personnel were friendly, it doesn't excuse the blatant dishonesty I experienced. Right…read morebefore taking my car to this shop to get four new tires, my boyfriend and I changed the oil. We received a call from the shop stating that my oil was dirty! While I understand that up selling is part of the business, point blank lies should not be. When I went in to pay the bill there is a sign from the founder of Firestone stating "I believe fundamental honesty is a keystone of business." I took a picture of it thinking how ironic since they were dishonest. I feel that they probably take advantage of many women who are not as aware of their vehicle maintenance.

I give these guys a solid. I brought in my Lincoln to have the AC fixed. They delivered on time and…read moredid a great job keeping me informed.

These people are the best. Needed an emissions test, they made it quick and easy…read more They do tires and other kinds of car repair. This is the kind of business you want to support. I will be bringing all my car maintenance work here.

Easily one of the best experiences I've had at an oil change service. It's easy to feel grumpy at…read moreplaces like these due to the interactions and bad attitude of the workers, but Jerry and crew were phenomenal. Great communication and fast service. I don't know much about cars so I like when they take those issues out of my hands. Highly recommend if you want an easy and painless service for your car.

I was in jiffy lube on Thursday July 30 2025 talking to Jerry the mechanic about a traction control…read moregauge on my dashboard We were outside of the bay areas when all of a sudden this employee Tony yells from inside the bay area we don't do that. Jerry told him he had it. He was explaining this to me. He had just done a brake job for me a coupLe of weeks before. I thought Tony was quite rude interrupting us when he didn't hear the whole conversation. Jerry has done a lot of work for me recently and I appreciate his honesty. I thought Tony was very unprofessional. If I was a first time customer I would have left and gone elsewhere. I'm a single 70 year old woman and I felt disrespected by Tony but Jerry handled it respectfully.

Felt like a scam surely after I was quoted 110 and asked for a cat inspection and didn't get a…read moresmoke test to charge me 160 for an inspection is wild n then got nerve to charge 400$ to fix my thermostat (which was the reason my engine light was on ) when it's really 280$ somewhere else second best shop in city supposedly? I rather go to Firestone lol jk nice try tho

I needed an alignment. I didn't want to drive to Racine while the tires would be wearing unevenly…read more So I opt to use Great American Tire, located much closer to my home. Minimal miles on the tires before balancing. Nothing against Auto Excellence, they seem to be attentive to customer's needs.

We have been going here for years and the customer service is OUTSTANDING! HIGHLY RECOMMENDread more

been going there 6 years always fast fair and flawless. Customer service emphasis with…read moreknowledgeable service technicians. Waiting area and restroom. spotlessly clean.

My daughter is away at school and needed a caliper replaced. James was so easy to work with and…read morekind. He made everything really seamless to get her back on the road. I would highly recommend.

The reason I am writing this review is because I went to the Midas in Racine Wisconsin for their…read more$29.99 oil change special and everything went fine but the reason for only leaving three stars is that a month ago I had them install four brand new tires and during the inspection they did not find any issues but after my oil change just yesterday they now apparently found $3,000 worth of work that's my car requires and when I asked why none of this was mentioned during the inspection from my last visit only a month ago I was informed that sometimes they do not do a very thorough job during the inspection which I found very unsettling and I was also informed that Scott no longer works there which is who I dealt with last time so I was unable to ask him why no problems were mentioned before? The employees are friendly they did their job as expected I just expect a certain level of reliability with every visit and for my car to be thoroughly inspected every time and another thing I would like mention is that when they installed my new tires they entered the wrong car information so I would also appreciate it if they would be more accurate and thorough to make sure they get the right car information before putting brand new tires on.

Fairly priced honest automotive work. I have been taking our cars to Klamms for years and I…read morerecommend them to all of my friends.

Brought our food truck in for a tune up. The fellas got my old boy running like new. Thanks guysread more