I had great service in under 30 minutes. I had three gentlemen working together well to provide an…read moreemission test and an oil change. I highly recommend going here. I will be back.

I have never had an issue with this oil change place until today. I'm not entirely sure I'll be…read moreback either.. after going through their normal routine, I noticed that the oil change was taking longer than usual and all 3 had try using the same type of machine on my car (which was told after the 3rd one that the machine didn't work), and this was after them telling me they were out of the oil I use and out of the air filter I needed for my car. I then sat there for another 15 minutes and was told that my oil plug was being "difficult".. Another 15 minutes go by and they tell me they can't get it off and can't do the oil change because the two working on it "aren't the most mechanically inclined".. so after 50 minutes of wasting my time I'm told that the people working on my car aren't fit for the job... yikes..

They stopped using cameras so the customers could watch what they were doing in the pit. When I…read morepreviously had my oil changed here, they would show me the dipstick with clear new oil. Today the oil was dirtier than it should've been after a change. They tell you you can come in the office and look what they did in the pit, but their video is so muddy, you really can't see anything. They try to tell you that your oil would've been cleaner if you had your fuel lines and jets cleaned. Not sure how that equates? Won't be back. The only plus is the free car wash You receive after they change the oil.

Car was nice and clean. Very nice guy working there. So friendly. Or maybe I'm just in Wisconsin…read moreand used to Illinois people who are usually pricks

This Firestone said that my brakes were in 'critical failure' and wanted $6k for the brakes and…read moreeverything else. Brought it to Govodnik on Durand and they said my brakes were completely fine, and fixed everything else for less than 3k. fuck ya'll Edit: I would like to mention that my HUSBAND is the one who brought this car in so it's not even sexism in this case. their incompetence knows no bounds.

While the personnel were friendly, it doesn't excuse the blatant dishonesty I experienced. Right…read morebefore taking my car to this shop to get four new tires, my boyfriend and I changed the oil. We received a call from the shop stating that my oil was dirty! While I understand that up selling is part of the business, point blank lies should not be. When I went in to pay the bill there is a sign from the founder of Firestone stating "I believe fundamental honesty is a keystone of business." I took a picture of it thinking how ironic since they were dishonest. I feel that they probably take advantage of many women who are not as aware of their vehicle maintenance.

I give these guys a solid. I brought in my Lincoln to have the AC fixed. They delivered on time and…read moredid a great job keeping me informed.

These people are the best. Needed an emissions test, they made it quick and easy…read more They do tires and other kinds of car repair. This is the kind of business you want to support. I will be bringing all my car maintenance work here.

I was in jiffy lube on Thursday July 30 2025 talking to Jerry the mechanic about a traction control…read moregauge on my dashboard We were outside of the bay areas when all of a sudden this employee Tony yells from inside the bay area we don't do that. Jerry told him he had it. He was explaining this to me. He had just done a brake job for me a coupLe of weeks before. I thought Tony was quite rude interrupting us when he didn't hear the whole conversation. Jerry has done a lot of work for me recently and I appreciate his honesty. I thought Tony was very unprofessional. If I was a first time customer I would have left and gone elsewhere. I'm a single 70 year old woman and I felt disrespected by Tony but Jerry handled it respectfully.

So helpful and fixed our issue fast! Waiting room is comfortable with a bathroom, WiFi and vending…read moremachine. Everyone at this location was professional and nice!

I needed an alignment. I didn't want to drive to Racine while the tires would be wearing unevenly…read more So I opt to use Great American Tire, located much closer to my home. Minimal miles on the tires before balancing. Nothing against Auto Excellence, they seem to be attentive to customer's needs.

Love this shop! I bought a car from someone who works there and its done me so well! Had a slight…read moretransmission fluid leak & he took care of it right away on his off day. I trust them and this is the only place I'm going to get work done in the future

We have been going here for years and the customer service is OUTSTANDING! HIGHLY RECOMMENDread more

been going there 6 years always fast fair and flawless. Customer service emphasis with…read moreknowledgeable service technicians. Waiting area and restroom. spotlessly clean.

My daughter is away at school and needed a caliper replaced. James was so easy to work with and…read morekind. He made everything really seamless to get her back on the road. I would highly recommend.

The reason I am writing this review is because I went to the Midas in Racine Wisconsin for their…read more$29.99 oil change special and everything went fine but the reason for only leaving three stars is that a month ago I had them install four brand new tires and during the inspection they did not find any issues but after my oil change just yesterday they now apparently found $3,000 worth of work that's my car requires and when I asked why none of this was mentioned during the inspection from my last visit only a month ago I was informed that sometimes they do not do a very thorough job during the inspection which I found very unsettling and I was also informed that Scott no longer works there which is who I dealt with last time so I was unable to ask him why no problems were mentioned before? The employees are friendly they did their job as expected I just expect a certain level of reliability with every visit and for my car to be thoroughly inspected every time and another thing I would like mention is that when they installed my new tires they entered the wrong car information so I would also appreciate it if they would be more accurate and thorough to make sure they get the right car information before putting brand new tires on.