I moved out of state, but had a horrible problem. The skid plate on my car came loose and it was dragging down the freeway for 2 hours getting more damaged. I dropped it off on a Sunday night and put my keys in a note in the slot and got a text within 15 minutes of the store opening Monday that they managed to fix my problem. That sort of emergency customer service when I only had a couple hours in town was absolutely priceless. I love this place. You get a lot of bang for your buck. read more

REIS Auto - Hales Corners - Auto Repair Near Me - Hales Corners, Wisconsin

This was the closest place to me for the eternally annoying emissions test that isn't saving the planet and more of an inconvenience. I had some repairs done to my car the the day of getting the dreaded letter for renewal and not knowing that the computer has to drive for a while for systems to pass tests I was failed the next day and they were very nice to me with a failed test report with some educational materials for a return visit. A week later they were still very nice to me after wasting their time even though I didn't have my repairs done with them, weird coincidence and worlds colliding. I know these emissions pay very little but they were still very helpful to me with friendly service. read more

REIS Auto - Hales Corners - Auto Repair Near Me - Hales Corners, Wisconsin

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Went here for oil change and maintenance the only reason it's not 5 stars is they always super busy. Not a bad thing for them but hard to make appointments sometimes. Easy in and out even though it's hwy 100. Friendly nice staff. Definitely good spot for foreign vehicles. Not too many choices near there so I figured I would highlight Reis. read more

Came here for my emissions test based on a recommendation. They were fast and professional. Emissions tests are offered M-F, 7am-3pm (they break for lunch from 12pm-1pm). They conduct the tests outside so weather has to be ok to complete the test. Don't forget your DMV paper work! read more

I was told there was a part of suspension that needed repair, then also all 4 brakes needed replacement. They charged and extra $79 to look at the car, and extra $79 for alignment. I was told that anytime they look at the car they will charge $79. The total for this was over $1600.... Though the repair may be ok, (not sure yet, we will see) brakes have been beginning to squeal. Quite frankly, I won't pay the extra $79 every time I take my car in if it has an issue. Most places if they have a charge, if you get the repair there, that charge is dropped. Disappointed in that ...probably won't go back unless i have to have the brakes looked at again for the squealing. They are supposed to be on warranty, but if they charge the $79 again, I will be really ticked. read more

Costco Auto Member Program - Preferred Shop Before I get into my first and only experience at REIS Auto (Hales Corners), I found this shop through the Costco Auto Member Program. I punched in my zip code and there were only (2) shops listed and REIS Auto had the best customer reviews so I went with REIS. I called on a Friday afternoon and the woman that answered the phone was extremely friendly so immediately felt comfortable with this shop. She gave me a quote and booked me for a Monday appointment. One of the perks of booking through this shop was they opened at 0700 during the week, which is another reason I like this location. I can always do some work in the am on the laptop, but getting it done during the week, first thing in the morning was the big seller for me. Showed up to get my oil changed at 0700 and my Jeep was on the rack within 10 minutes. They unlock the doors at 7 and their techs are ready to go for the day. The gentleman at the counter (didn't catch his name but was Mon 7/22) was really nice guy, got me set-up with the WiFi while I waited for what I thought would be at least an 1-1.5 hours but they were done in 40 min. I purchased my Jeep used last summer and this was my first time my oil change came due so I asked them to look over everything as outside the dealership it's never really been looked over. They topped off the fluids and I asked them to rotate the tires, which they were more than happy to do. With the Costco program, members get 15% off, but does not include oil change, which makes sense to me. I was going to put it towards the tire rotation, but he said it's all part of the oil change I was quoted so that was great! I even inquired about my brakes, tires, etc. and there was zero hesitation from them. They were like, nope you're good to go for awhile give her another 20-30K and we will take a look then. That's a good way to do business and if I do have a future need, I'm going here. One thing I want to point out as a Costco Preferred Shop (as to be fair that's how I found them) is that it is not cheap for a shop to be certified as Costco Preferred and Costco is not shy about ensuring their members fill out surveys and collect feedback from their members to ensure the shop can advertise under their name. Costco has no issues removing a shop due to member feedback and fact this shop puts in the time, money and resources to stay with the Costco program, speaks to the reputation they have already established in Milwaukee and by my experience they will be on this loyalty program for a long time coming. See you next time! -Mike M. read more

I had an issue where my rear wheel was bent inward and was told it was a forward control arm. Over 5 reputtable repair shops told me that they were unable to fix it and my car was too old. Thank God I found REIS Auto. Not only were they able to fix my car, but at a super reasonable price. Kudos to the skilled mechanics and thank you for your help. I WOULD DEFINITELY RECOMMEND REIS AUTO! read more

REIS Auto - Hales Corners - REIS Auto restored my bent left rear wheel back to normal. - Auto Repair Near Me - Hales Corners, Wisconsin

Fast , efficient friendly service convenient location I definitely will go back there again

I needed a minor repair for my car. The cost estimate was right on. The service was prompt. And, when a gab session about badly designed cars broke out in the waiting room, the people at REIS had some really funny stories to add in. read more

These guys are Great! I've used them for a number of repairs, including repairs that needed immediate attention. Duane and his staff are extremely talented and professional. I will always use Reis for all my automotive repairs. Highly recommended. Ten stars!!! read more

Wonderful place! It is very easy to make an appointment and have always gotten in when I wanted. This last time I was pleasantly surprised when Duane told me I didn't need all the work originally anticipated. It's nice to no he is looking out for me and not trying to do unnecessary work! read more

FINALLY! An HONEST repair shop. Hallelujah. We took our car to be looked at because it was having electrical problems. We had previously taken it to a dealership to be worked on since they are supposed to cover and repair these types of things... but they completely messed it up TWICE. Not naming names.. *cough AllStar Honda cough*.. Decided enough was enough and took it to REIS to see if they could help us. They were so willing to take a look and try to fix the other guys problem. They were open and honest with us from the beginning about what it might be and what they would be able to do to help us out. They called us back letting us know that they took a look and were able to find the faulty repair job from before and gave us a way to fix it. Unfortunately, the issue required a specific part that needed to be fixed directly at a dealership, so they couldn't help us right away. They laid out exactly what the problem was and how to repair it, and guys, they didn't charge us AT ALL. These guys look at our car for hours to find the solution and didn't charge us because they couldn't fix it. I have never felt so comfortable with a repair shop as I did with them. They claim they are just there to help and be real with us, and they completely delivered. As a person who knows nothing about cars, it's so comforting knowing that I have found a place that will truly help me instead of scamming me. read more

I've tried many car repair shops over the years, but none have been as reasonably priced and friendly as Reis. I keep coming back because they do good with and friendly service. They also stand behind what they do. read more

Excellent customer service, knowledgeable mechanics and they only do what's necessary! Such a blessing to find a trusted place to service your car! read more

Got me in right away for a nail in my tire, no waiting. Even the young man who did the service was mature and professional, (which isn't always the case at other places), and the price was fair. read more

I can't recommend these guys enough. They fit you in when you have an emergency, they stand behind their work, and the don't push you into repairs not needed. As an added bonus, they have a courtesy vehicle. Duane builds relationships with his customers! read more

------------------- GO SOMEWHERE ELSE-------------------- I showed up to have burnt out headlights replaced. Employee behind the counter was frustrated I came close to closing time. They swapped my bulbs, but now the headlights don't illuminate the middle of the road, light just flares up the sides of the street. I came right back in as I couldn't see the road infront of my carhood - the guy literally told me it wasn't his problem and asked what I wanted him to do about it. I've never been treated as poorly at a shop like that. Wasted my money here, will not return again. I hope this review saves someone else from giving them business they do not deserve. read more

A++ was looking for a last minute wheel balance, I had called 7 other nearby shops and not a single one could get me in. REIS got me in within an hour,super friendly and a good price. Will be back. read more

Friendly staff. Clean and comfortable waiting area. They even turned on cartoons for the kids! Best part is the repairman didnt try to up selling a part of my car that doesnt need fixing right this moment. Will definitely be returning. read more

I want to add my review to the list of folks who have had excellent service from Reis Automotive. They have been able to work me into their busy schedule each time I needed them. They are courteous, and always call to let me know what they found during the inspection of my vehicle, and what they recommend (along with the price) of the work that needs to be done. They give accurate information on when the car will be ready, and always follow through on time. They have even been able to drive me to my home a few times, as I live a bout a mile away. They are terrific, and I highly recommend them! Christine F. read more

I've gone to a lot of places for oil changes and this is the only place I keep going back to. The staff is nice, prices are decent, I don't leave with new issues, and don't feel like they're trying to upsell me on anything. There are 4-5 garages within a few minutes of my house but I'll gladly drive 20 minutes to Reis for what I need. read more

Called around 10am to see if I could get in for an oil change in between work appointments. They had a time that fit my schedule perfectly. After the oil change, the car wouldn't start so the battery was tested and needed replacement. This was the original factory battery after 93k miles/3 years so not too surprising. Super clean shop and comfortable waiting area, nice folks. The price of a synthetic oil change, wiper blade, new battery were all very reasonable and they got me back on the road quickly. Easy access during construction, too. We'll be back. Thanks for the good service! read more

***DO NOT GO HERE*** If I could give a -10, I would...but the lowest I can score is 1 star. My 20 year old daughter brought her car there because of a very occasional slip in the transmission when the car is cold. They obviously saw her coming because they wanted to charge her $2700 for brakes, calipers, tie rods, control arm, and a transmission...among other things. They charged her $40 for diagnosis, but did not diagnose the original problem. We took the car to a different mechanic and surprise! Not nearly that expensive. A bottle of sea foam will fix the issue that THESE guys couldn't diagnose... no need to replace the transmission. Calipers are fine. Control arm can be fixed with a $20 part versus a couple hundred that Reis wanted. All in all, they wanted $2700 for a job that we paid $200 for. These people take advantage of others and prey on those who don't know any better. They are crooks and give good mechanics a bad name. read more

Reis Is a fine repair shop that does excellent work and emphasizes customer service. They will fully diagnose your issues and present you with fair options for repair. I find them to be very trustworthy and friendly and you get good value for your dollar. It's nice to know that there is an automotive shop out there that you can rely on. read more

By far the best! They can do so much more than an oil change!! I first went to them months ago because I had a headlight out and they fixed it just about on the spot! Very reasonably priced! Too! :) Today I needed oil change.. so I stopped in. Normally you need an appointment but they were able to squeeze me in (thank goodness because my truck sounded terrible it was overdue). I replaced a few other things that needed replacing and all was good! Definitely the best service and the nicest people working there! I will definitely be back... whether it be servicing on my truck, or a simple oil change... These guys are the best!!! Thank you Reís automotive!! read more

This place is the absolute best! Truly my knights in shining armor! Recently my battery died and within 5 minutes they sent someone to help me. Despite the news I needed a new battery they took care of it all within the hour! I highly suggest REIS. They are honest, caring, and I trust they know what's best for my car service! read more

Great pricing and service, super clean and trustworthy shop. I work out of my car and drive a lot so I need an oil change around every 2 months - in a Prius with synthetic that's usually around $80, and REIS charges $55! Awesome place. Thank you! read more

Best service in town! They're always so friendly and I know I'm never getting ripped off. I absolutely love my trips to Reis!

I wouldn't bring my car anywhere else! I live in Milwaukee and I HIGHLY recommend making the trip to Hales Corner to bring your car here. Fantastic customer service, reasonable prices, fast & efficient service, nice waiting room, and a friendly atmosphere. They will show you what is wrong on your vehicle while giving you their honest expert advice. This is HUGE when you're a female who has no car knowledge and are nervous about even stepping foot into an auto shop. I can tell the employees at REIS are good,trustworthy people who give genuine advice. They go the extra mile for their customers & really just made me feel comfortable. REIS Automotive has far exceeded my expectations of an auto shop. As a vehicle owner, the best decision I can make is to bring my car here. Thank you REIS ! read more

This is hands down the best place I have ever taken my vehicle to. So friendly, fast, and professional. I will never trust any other automotive garage to work on my car again! read more