They have most items a person may need Always friendly and…read morehelpful Their prices are very reasonable

Went in to purchase a used knee scooter. Was told about the same day exchange or refund policy…read more After cleaning up the scooter, adjusting safety brakes and pads, removing the polish gunk sprayed all over, I finally had it ready to use. And then as soon as the store closed, the front tire and tube blew. I have now invested more in this used one as a brand new scooter. I am now unable to return an unsafe mobility device and out almost $250 for this device. I will not be continuing my business here. Thankfully I was not using this at the time of the tire blowing or this would've risked further injury to already broken bones.

This place needs a lot of improvement. First off, it is in no way ADA compliant which is a big…read moreissue for a medical supply store. There are no handicap spots to park in and the door is not automatic. They really need to hire more employees because both times I went in, I waited around for 5-10 minutes before someone acknowledged me and helped me. One employee was more concerned about helping the people calling on the phone than actually helping the customers standing in the store. When I picked up the equipment that I rented, the gentleman who helped me was very kind and made sure it was adjusted to my height. He even loaded it into my car for me. When I dropped it back off however, the woman who helped me took the equipment out of my trunk without even closing my trunk and left me standing outside on my crutches informing me I had to go back inside to sign off on the return. Again, an issue considering I was on crutches and they do not have automatic doors. The only reason I returned the equipment early is because I found a better scooter for free to complete my two months of non weight bearing. The equipment they provided was heavy and the breaks didn't work. It was a struggle to fold up and load into the car whenever I took it anywhere. The seat was stained and cracked. I would never recommend this place to anyone and I definitely won't be a repeat customer. The only positive I can say is that the store is clean and the staff is friendly once they decide to actually help you.

Well, my previous review was certainly premature! Service was exceptional when You Can was getting…read moreme setup as a new customer: getting insurance approval (& insurance payment) and taking my copay. However, it has been a nightmare ever since. I started with them in the Spring 2026. In fact, my original order was delayed. I paid my deductible in cash on March 13. On April 7, I still had not received supplies. Re-supplies were supposed to be provided every 90 days. Today, after multiple phone conversations with manager at You Can in Louisville and S3 representatives, I am still getting the runaround. S3 apparently has a contract with You Can to provide re-supplies to Colorado clients. But communication between the two seems to be lacking as S3 is asking for medical documentation that was provided to You Can just a few months ago to receive my CPAP machine! And, while my agreement is with You Can--not with S3, their arrangement is with You Can--You Can is essentially blowing me off. I literally spent an hour and 27 mins on the phone with an Alpine Medical staff member this morning trying to get my re-supplies. She was wonderful, but couldn't resolve the issue. I am exhausted!!! (Alpine Medical in UT and ID is owned by Caddis Capital Management in Draper, Utah, which also owns You Can Medical in Colorado. Apparently S3 is also owned by Caddis.) So, at this point, my next steps are BBB, CO State AG and DORA (if You Can is even registered... ) I appreciate that medical supplies are big business given aging Baby Boomers. How about providing ethical, transparent, responsible customer service while you're benefiting from Medicare dollars. (After initially typing this review, I finally got a Medicare representative involved: three-way call with an S3 staff member, which started with a You Can manager... )

Great service at reasonable prices. A hidden gem. I've never been to a better medical supply…read morecenter. ​​​

rude customer service. billing is a nightmare. tech support is the worst as well. you cant even…read morecontact your local office directly unless you drive to it. they don't return phone calls either

Pros: Timely text reminders when prescriptions are ready. Very fast turn around time for filling…read moreorders. Short hold times when calling to speak with pharmacy staff. Cons: Genuinely the worst pharmacy experience we've had in over 15 years of filling meds, and I think we kept trying only because of how absurd it was. My doctor had picked this pharmacy to send my meds as it was local and he saw it had the best ratings. First prescription that was sent it was no problem, super quick fill and the person my husband spoke to was incredibly helpful and kind and they were able to fill another one right then and there.  Third prescription that was sent in, we received a text that it was on back order with no ETA. It's a daily med but we're used to it being out of stock some months. I called to check if they knew if this would be a longer back order (if so, I could try elsewhere) or if they could tell me alternatives to try. Melanie said she didn't know when it would be available, very short, no concern or any helpful guidance. But ok, that's fine we can wait. 4 days go by and I call again to check if in stock or if I should try and transfer. Melanie again, did not ask my name or medication I needed, only cut me off to say any transfer has to be initiated by the other pharmacy. Alright. I call my other pharmacy and they very nicely explain that unfortunately it can't be transferred. They (CVS) are nice, understanding, express concern and overall helpful. At this point I'm just hoping I can either try an alternative or have a way of knowing my prescription will be filled, my doctor has been communicative and willing to send a substitute prescription. I call and get Melanie again. Very short and borderline rude at this point, I assume she remembers my last call and is annoyed. Fair, I'm annoyed as well. I explain the situation and ask if an alternative med is in stock, but only the brand is. It ends up being $400 for a 30 day supply which is insane as the usual price for my other med is around $35. You would think Melanie would mention the potential for such a high price discrepancy. Maybe I'm the problem though, so my husband volunteers to go in for me to ask them to return the other med to stock and make sure they will be able to fill either prescription for generic when they come in. At this point it's been over a week since I'm out of medication, which is rough. Melanie tells my husband, loudly and from behind the counter, before even saying hi or anything, "I already told her we only have Brand in." Wow. My husband accepts this and asks if they will let us know when they can fill medication, acknowledging it may be another week or more. Melanie tells him they have no way of tracking out of stock medication, that she would have to check my profile daily and they don't do that. She advises best bet is to fill at a chain store or call in every few days to check if it's in. At no point in any of these interactions with Melanie did she express any kind of understanding for missed doses, try and help find an alternative, offer to call any other branch of GoodDay or literally offer anything but annoyance at having to deal with me and my husband.

The meds are cheaper, so if you have a prescription that you have to pay for without insurance,…read morethey are the place to go!

We presented Jesse and his team with a problem that wasn't necessarily unique (we needed a vertical…read morelift installed in a new home to make it accessible for a disabled family member). With that said we had a very tight time frame and our family member's quality of life depending on it. Jesse offered us many options, always focused on what was possible, and never what wasn't. He was very kind and considerate with my parents (who are in their 80's) His crew even installed a temporary ramp for us knowing the lift order could take a few weeks. Every step of the way they lived up to expectations, and each member of their team was kind and professional. Thanks again for taking good care of our family.

From a therapist's perspective: Accessible Systems is…read moreextremely communicative and collaborative. They ensure to communicate with families and when applicable, their therapists. They work to ensure a safe and functional set up at home. We recently had a patient utilize Accessible Systems for some home modifications and the team from Accessible Systems sent the rehab team after installation pictures to help with training with the resident prior to their return home. Today, we did a home assessment, and it went very well! We are always happy to work with the team at Accessible Systems and absolutely appreciate the work they do to ensure each person can enjoy being home, safely. Thank you, Accessible Systems, for the impact you've made to help him and so many others succeed at home!

Every hurdle is an opportunity to demonstrate divine grace and compassion which is what I hope the…read moreinvolved employee and myself actualize in the event of the next challenging interaction we both face as individuals and conquer this time our differences as role models rather than victims of each other

From the owner: Located at 422 Main St. in Sterling CJ Barnes Pharmacy is a full service pharmacy and gift shop…read more Whether you need to pick up a prescription, and home medical equipment or a gift basket for someone special, CJ Barnes pharmacy has it covered. Home decor and bridal registration are new - check them out. Services include-Home Infusion and Prescriptionsbr-New Mother Nursing Suppliesbr-Home Medical Equipmentbr-Urology Suppliesbr-Gift Baskets br-Home Decorbr-Bridal RegistryWhatever the need CJ Barnes Pharmacy has an answer. Call or drop in today for whatever the need.

Great service and professional. They have quite a bit to choose from and are very helpfulread more

From the owner: Official Distributor of Low Priced High Quality Medical Supplies & Equipment, Best Customer Care &…read moreProduct Experts. We provide comprehensive Home Medical Equipment directly to your door.

AVOID this provider! Major Medical's (MM) billing procedures are incorrect, misleading and…read moreoverbilled to insurance by hundreds of dollars. Thank goodness for the insurance company EOB's. If it weren't for them, not sure how we'd know to question MM's billings. Don't expect MM to answer phone calls, except for the recording to leave a message. And then, if you get a return call within three or so days, count yourself lucky! There is CONSIDERABLY MORE I could explain, but with all reviews being at ONE, you get the idea from all of us who have shared a few of our experiences that if you have a choice of DME providers, do NOT choose Major Medical Supply (or Rocky Mountain Medical Equipment). If a ZERO or MINUS rating was possible, that would be more accurate for MM!

From the owner: We Love Helping People…read more Major Medical Supply provides oxygen, medical equipment and supplies to the greater Denver area. Our customer service representatives are trained to evaluate your needs and work with your doctor and put the needs of our customers first. Give us a call.

Not a good company to do business with. I picked up a CPAP 2 days ago, not only did they have the…read morewrong order and the wrong settings. Once I got my unit home I have had several technical issues. I called the customer service number given to me, I spent over an hour and a half on hold before finally speaking to someone. She was rude and dismissive talking over me. She gave me two options neither of which was to speak with the store I picked up my cpap at. I would not recommend someone I didn't like to do business with Roth Medical. I am paramedic and work for a primary care medical group. We use Roth I will be bringing this to the attention of my employer and suggesting we use alternate an DME company. This solidifies the issues we have heard patients complain about. Not a good business model and not customer focused as they claim. Very disappointed

this is the worst company to deal with. You can never speak to anyone when you call. I have been…read moretrying to get one concentrator picked up in Texas and they continue to keep coming to the Colorado . It's been a nightmare getting my insurance changed. Medicare covers my monthly and this company continues to try to make me pay for it.