When I called High Plains Cattle Supply looking for a metal stock tank, Robert correctly guessed I was no rancher but a suburban dad looking for a backyard pool. He emailed right away with some suggestions (he has little guys, too) and steered me toward a poly tank instead of metal (softer if they hit the rim with teeth, easier to move, doesn't rust and won't scorch them). He was so generous with his time I was going to call his boss and tell him about the outstanding customer service (rare these days), but it turns out he is the owner/boss! I'm not surprised. He went out of his way to make a special delivery (the next day!) and helped me move the tank. As a bonus, we got to meet his kids and another cool little cowboy. Robert made me a hero dad, and that is worth more than anything money can buy. Also a fascinating guy with cool family history in Vietnam, Korea and WWII. Great outfit, friendly team. read more