It is very rare to go into a jewelry store and have an expert jeweler available to consult and…read moreassist with design and repair. They have a great selection of jewelry as well as the ability to customize anything you would like. Very friendly and capable service. I am adding them to my go-to stores.

I had some pieces made by him that I initially felt really good about, but after receiving them and…read morespeaking with other jewelers, I've realized that I was really taken advantage of when it came to the price I was quoted. I ultimately went forward with it because of how important and meaningful these pieces were to me, but I've since learned that what I paid was extremely high considering how basic and straightforward the custom pieces were. It's honestly really upsetting because I left feeling good about the experience at first, but now I feel like that feeling has been completely tainted. It's taken away from some of the excitement and meaning these pieces had for me, and now I just feel kind of yucky about the whole thing. It really sucks to spend that much money on something so meaningful and end up feeling this way afterward.

I've been going to Kevin for almost 20 years and he has yet to disappoint! I drive from LA to Palm…read moreDesert now for all my jewelry concerns - add in a little fun in the sun and it's definitely a win/win situation I wouldn't trust anyone else with my jewelry.

Amazing service he put stones back in a ring for me a few weeks ago.Great prices, speedy service…read moreand he's very knowledgeable

Nope. I just wanted to remove a couple of links... did it several times in the past at this…read morelocation. Maybe because I don't speak Spanish? Anyway... they blew me off, told me no. Never coming back here again. They probably wanted a bigger sale, because I heard the girl ask the jeweler, "are you able to take links out of the watch?", to which he replaced "is that all he's doing?" And she replaced "that's it". And he straight said "no"... I forgot my small man purse in there as well... glad the assistant was nice enough to give it back with a smile. And that guy was always reluctant to take links out of my watches in the past. A sale is a sale dude. Maybe I'll buy jewelry in the future But never from you if all you're looking for is a big sale. 5 stars for the polite assistant, 0 stars for the guy. He sucks. Oh. And I shouldn't have to speak Spanish to possibly get favorable service. That's just plain rude. So learn Spanish I you haven't already if/when you go there. Thanks. Ps : coronel jewelers, not Ruiz jewelers. Thanks.

Never buy from they they upsell everything and pay you for scraps. Learned from experience do not…read morego here unless you are willing to get scammed. Go at your own risk I learned my lesson and I hope everyone else well. I paid $1,2000 and the ring only sells for $400 if I'm lucky. Really bad service DO NOT WASTE YOUR TIME!!!

Went in with some items I wanted to sell, and was greeted by Rocco the owner. I explain my…read moresituation as summer is coming along, things at my work get slower and the AC bill gets higher. He was able to give me a more than fair offer for my items. I had shopped around a few places and by far a great offer compared to anyone on El Paseo. Glad to have found Rocco and 100% recommended. .

Great guy ! Very smart guy , knows so much about watches and their worth. Took in a watch I…read moreinherited and he was able to tell me more history and value about the watch. He was able to point me in the right direction. Knowledgeable and worth the trip to Palm Springs. Oh and had a cute doggie!!!

Took me about one hour to get my two necklaces fixed. Service was friendly and quick! Didn't pay…read moremuch for the repair. I'm really satisfied with my repair!

Been in here about 3-4x. Only had one notable good customer experience seeing things in the cases…read more The stars I am giving it are for uniqueness in inventory but otherwise service is mid and prices are beyond high. You can find almost all the same items on Etsy, 14k gold for half the price.

My favorite watch became the victim of too much wear too often, and less than careful treatment (by…read moreme!) Fortunately, there's an extremely knowledgeable watch and jewelry repair close by: At 'Time Goes By' in Old Town La Quinta. Quality work performed by professionals who really, truly know what they're doing. My favorite watch is back on my wrist, working perfectly and looking brand new. I feel the knowledge, quality and precision of the work performed on my watch was well worth the time and investment. Thank you Joaquin and Ann. You're a pleasure to work with.

Ruined one of my very expensive rings. Don't take any ring in there to get resized…read more Plus they are liars trying to cover their mistake.

From start to finish, our experience was absolutely exceptional!…read more My husband initially reached out about a Rolex we were interested in, and Christy was incredibly helpful from the very beginning. Since she would be off on the day we were available, she connected us with Nicole, who took amazing care of us during our visit. Nicole was knowledgeable, patient, and genuinely excited to help us. She spent time showing us several Rolex models, answered all of our questions, and made the entire experience enjoyable and stress free. Every team member we interacted with was welcoming, kind, and professional. When we finally received the call that our watch had arrived, it was from our original sales associate, Christy. She coordinated everything perfectly with my husband, and when we made the trip to pick it up, the experience exceeded every expectation. The watch was exactly what we had hoped for, and the pickup felt like a true celebration. We were greeted with the sweetest balloons, treats, champagne glasses, and such positive energy. The attention to detail was incredible. Christy even offered to take photos for us, making the occasion feel even more special and giving us memories we'll always cherish. Purchasing a Rolex is a milestone, and both Christy and Nicole made it an unforgettable one. Their professionalism, communication, and genuine care made the entire process seamless, exciting, and fun. We couldn't be happier and look forward to working with them again in the future. If you're looking for someone who is knowledgeable, attentive, and genuinely invested in her clients, ask for Christy. She turned a dream purchase into an unforgettable experience. Thank you, Christy, for going above and beyond. And thank you, Nicole, for helping make the journey so enjoyable from the beginning. The location is absolutely beautiful, and the level of customer service is truly second to none.

Incredible experience with Brandon and the team over at Leeds & Son. I have been looking for a new…read morewatch dealer and was introduced to Brandon by a mutual friend. I have been nothing but impressed with his customer service and they have made a customer for life.

Great small shop with wonderful service. Needed my wedding ring resized and thought I'd have to…read moreleave it for a while. They did the job in one hour and the ring looks like new. I now have a favorite place for jewelery and watch repairs.

Went in looking for a watch and after seeing one we wanted to potentially buy we asked if the man…read morecould grab it out of the shelf for us and his was response was basically "eat shit and leave". He said " look...I have so many clocks I can't get to that, it would take me 30 minutes to grab it for you" we sort of stood there in shock and said "oh..okay" and he responded " you see all the clocks!? I can't." What a sure way to NOT make a sale... I'm honestly still in shock from this interaction. I would give zero stars I would. Service, quality, and value could definitely improve.