About a week and a half ago, I visited Noor Threading to have my eyebrows waxed, threaded, and…read morelaminated. A few days later, I noticed my eyebrow hairs looked damaged: dry, brittle, and almost fried. Shortly after, I began losing a significant amount of eyebrow hair, especially along the top of my brows. Simply touching or brushing through them causes multiple hairs to fall out, far more than I have ever experienced before.
I naturally have thick, full eyebrows, which is how I arrived. Now, my brows are noticeably thinner and patchy. Some remaining hairs developed an unnatural curl, causing them to stick out and not lay flat, and many of those hairs have since fallen out.
To understand what happened, I visited another brow professional who specializes in brow laminations. I was told my brows had been overprocessed. I was informed that different areas of the brows process at different speeds, which is why technicians should check the brows throughout the process. If not properly monitored, the hairs can become damaged, dry out, curl, and fall out--resulting in patchy brows, which is what I am experiencing.
During my appointment at Noor, my brows were not checked during processing. The plastic wrap was only removed once the timer went off before moving on to the next step. I followed all aftercare instructions provided, including keeping my brows dry for 24 hours. I was advised to leave my brows alone and allow them time to recover, as they are currently very dry, damaged, and shedding hair. I also experienced a chemical burn in the brow area following the service, although I do not have a photo.
This experience has been extremely disappointing. This was my first time visiting a brow studio since moving and my first-ever brow lamination. I paid a significant amount for this service, only to be left with damaged, thinning brows and hair loss.
Below I attached a photo of what my eyebrows looked like before without any product or makeup on it, then are photos of after I visited Noor.