Dr. Simon is a pediatric ophthalmologist in the South Bay. I believe she is the only one in the…read moreSouth Bay period. Our children have myopia and some other issues that need to be monitored regularly by a pediatric ophthalmologist rather than an optometrist. It's been so helpful to us with our busy schedules that we have her office down the street from us. Our kids have been seeing Dr. Simon since they were very young... I'm talking 6 month old preemie young. She is highly skilled at her job and is experienced in getting squirmy, pre-verbal children to cooperate and have fun responding to her directions and questions. It's been amazing to watch her interact with our children over the years during their different stages of development. She remembers everything about them at every visit and encourages them to continue to be good people, respect their eyes, and their glasses at a young age. I've had to call the office for various accommodations and emergencies and her staff has always been on top of things. They are always very friendly, understanding, meticulous, and work fast at helping their busy young patients. The only change that came about during the Covid pandemic of 2020 was the office doesn't accept any insurance plans right now. That's not too surprising. The office used to accept insurance before the pandemic. Hopefully times will improve and her office will accept insurance again sooner than later.

Dr. DeCastro is new there and HE IS AMAZING! He also accepts insurance! I have been to over 3…read moreopthomologists regarding my daughters chalazions and he's the only one who has given me new information, washing techniques, prescriptions. Everyone else has simply brushed us off and told us just apply a warm compress. Dr. DeCastro took his time with us, didn't rush us out like all the others we've seen, and is very knowledgeable! So happy to have him!

In contrast to their Sherman Oaks office and Burbank eye surgery center, this eye care location is…read morea notable disappointment. The environment feels disorganized and the level of professionalism among staff is lacking. Interactions often come across as uncommunicative and at times dismissive. Basic courtesies, such as making eye contact, addressing patients respectfully, and maintaining a welcoming demeanor, are inconsistently demonstrated. Overall, both management oversight and customer service appear to fall short of expectations. That said, the physicians themselves are pleasant and approachable. However, their schedules seem overbooked, and appointments are often brief, with limited time dedicated to each patiient. We waited over two hours for a 3 minute check with a doctor! Beware, parking in the structure is $14.

This was an emergency visit due to unforeseen circumstances. All the personnel and doctors here…read morewere very efficient in helpful making sure my needs were met. Thank you to the staff for the care they provided giving me advice and reaching out to my neurologist to make sure the best steps were taken.

We walked in around 9am. but was seen within 10 minutes! There is a mask dispenser that all…read morepatients were wearing inside the main waiting room. My husband had a chest cough. Dr Vance Washington, per my husband was super nice and thorough. He took his time to rule out other possibilities of infection or diseases and reviewed my husband's medical history. My husband was very pleased and impressed with this UCLA Immediate Care office. P.S. as a follow up to my husband's appointment Dr. Vance Washington emailed and asked how my husband was feeling. That is true patient care! Thank you!

I always have luck with the nurses and the wait times but the doctors are always the worst. One…read moretime a doctor touched/examined my foot and didn't wash his hands after. Another time I had a doctor named Venus who repeatedly asked if I had guns in the home, if I was going to harm myself or others after I told her I was emotional about feeling like I was going to have a heart attack because I have a baby now and it's very important I stay alive. She responded "well do you wanna be alive?", just completely not understanding my fear or my repeated desires that I would prefer to be alive. Her parting words were to give me a hotline number if I felt I was going to harm myself even though I had made it abundantly clear that again, I wanted to live and was scared I was dying. And thirdly I had Dr. Lee who I am convinced is just a robot. He had the compassion and empathy of a toothpick and when I tried to just express a concern, he mansplained seven times in a row that because I don't have those symptoms now he wouldn't prescribe anything. No shit! No acknowledgement of understanding my feelings or medical history, just gave me robotic, repetitive responses.

I am currently recovering from ptosis surgery I had from Dr. Biro a few days ago. He and his team…read morewere excellent, efficient, and understanding of my concerns. My recovery is going much quicker than expected and would highly recommend DLV to anyone needing eye or eyelid surgery. Diana Andre specifically was super helpful and made me feel overly comfortable and at ease before and after surgery. She helped with communications to my insurance company as well which we all know can be a headache. 10/10 would recommend DLV and please ask for Diana -- she will take care of you!

I couldn't have asked for a better experience! Dr. Asha Balakrishnan was kind and gracious, and…read moreperformed my cataract surgery with great success. I felt I was in safe and expert hands the entire time, and am thrilled to say that my sight has been transformed -- allowing me to see with greater depth and clarity than before. Moreover, my Patient Counselor, Diana Andre, made the whole process seamless and excellent: keeping me informed of every step involved, answering all my questions with compassion and knowledge, and helping me prepare for everything both before and after the surgery with utmost care, professionalism, support, and expertise. I am so grateful to both of them, and highly recommended Dougherty Laser Vision! -- Alex Klibaner

Ive always had an easy time getting appointments and Dr Bovy is amazing. I highly recommend.read more

Dr. Hartman is one of the finest and most knowledgeable doctors I've seen in my lifetime. From…read morebedside manners to patient care, Dr. Hartman and his assistance Jared made me feel like I'm a VIP! If this is how they treat everyone, then consider me blessed! What an amazing experience. They are now my eye doctors for life. Please don't look anywhere else, they are the ones to go to. PS: Dr Hartman has great sense of humor and he kept the atmosphere light, while the tests done were of grave nature. I'm lucky to have gotten a chance to be his patient. He's simply... the best!

Would definitely recommend tricounty eye. Went in for an eye examination. Staff and doctor were…read moreextremely polite. Had to schedule another appointment for contacts. Having never put in contacts before this they were very helpful and patient. During the class it took me about 20 minutes to complete the training but now I am able to get my contacts in and out within 4-5 minutes and every time I do it gets easier and easier.

Unprofessional, hostile…read more I am truly shocked. I've never been treated so poorly by a doctors office in my life. I was excited to try this eye doctor after a recent move, but the way that the women (particularly Aime, and her superior who she called over to "help" (not sure of her name, but blonde hispanic woman 5'5" in her late 30s/early 40s) spoke to me was completely unnecessary and uncalled for. First, I had asked Aime a question about F something on their intake form that I was unsure about. She immediately spoke down to me, spoke to me like I was an idiot, gave me attitude and a dirty look, and refused to answer my question. Then she called me over to tell me that my insurance does not cover what I needed (which is untrue--I've already scheduled another appointment elsewhere and they confirmed that I will be covered fully, so this must be a Tricounty business fee; another reason to avoid this place). I asked for more information about what this fee was for, and she continued to give me attitude and speak down to me as if I was a child. Her "supervisor" came over to explain the fee with even more attitude (smirking, cutting me off, looking at me sideways). On top of this, their explanation wasn't even a true explanation, more of "that's just how it is here, deal with it" rather than a true reason for the charge. I had been warned previously that this business likes to trick their customers into additional charges and lock them into using their full insurance benefit to use with them (such as using your insurance towards their overpriced frames that could be purchased elsewhere), and I hate to see that this might be true. It would be in the best interest of the business to create better representation for themselves out front, I have no clue why anyone goes here at all with this sort of completely unprovoked mean-girl treatment.

I want today for a check up and he suggested to do the treatment right away . He is very…read moreprofessional, knowledgeable and very friendly. I need to come back in two months . I'm happy I went today snd had my treatment . Thank you Dr Lazar!!!

I visited Dr. Lazar for a second opinion after experiencing a retinal detachment. He was…read morerecommended by two people who also had positive experiences with his practice. During my visit, he reassured me that my retinal surgeon did an excellent job and that my healing is progressing as expected. While there was nothing additional we could do at this time to accelerate the healing process, I left the appointment feeling confident that I received the best care possible. I also feel grateful to now have Dr. Lazar as a trusted resource and a doctor I can turn to in the future when I change health plans. His facility is exceptionally clean, modern, and state-of-the-art, creating a very welcoming environment. The staff was friendly, efficient, and truly wonderful to work with.

I had a long wait the first time I came to this office for an emergency appt (corneal ulcer, lots…read moreof pain!), but Dr Markman was well worth the wait. He diagnosed me with the ulcer within two seconds - he told me he has been in the business for years, and you can tell he knows exactly what he's doing. He's a very sweet, smart man. On top of that, Eva at the front desk was very helpful with getting a work note sent to my employee health office. Back and forth, during 5-6 calls with her, she was nothing but courteous to me and I want her to be recognized for her extreme helpfulness and attention to detail. Thanks to the good customer service, I feel I am in good hands and hopefully this ulcer is in the clear!

Dr. Hecht is wonderful and has helped me restore my sight and is highly recommended…read more Elizabeth De Leon

I have been looking into Lasix for quite some time. I went to a different Nvision location 2 years…read moreago & the optometrist at the time wanted medical clearance from my regular ophthalmologist due to my health issues. I went to see my ophthalmologist & he said he wouldn't medically clear me unless the surgeon is Dr. Tooma. I finally get around to getting a consultation & specifically asked for Dr. Tooma. He also had very limited appts since he is the OG in eye procedures! My patient Liason was Jennfier, who is a total sweetheart. Dr. Tooma was awesome in explaining why he recommended EVO ICL over lasix. He was also one of the original surgeons who brought all this technology to California. Now I can see why my ophthalmologist wanted me to specifically see him. I decided to go with his recommendation since he is the expert. Pre-op procedures were very extensive, which I don't mind at all. I opted to purchase the medicated eyedrops through them. The procedure itself was at a different location nearby. Entire staff has been wonderful. I had my procedure done yesterday. I returned to the clinic in the afternoon for a post op check & also came back earlier today. I have not been able to drive due to the healing process, but I should be able to see. I am still sensitive to the light and there's still a lot of inflammation in both eyes. I am gradually able to see better, so it just takes some patience. I am returning for another check up tomorrow. I love how thorough the doctors have been..I feel comfortable knowing I have been in good hands. As long as my vision improves and I don't have to wear contacts or glasses, I can't complain!

I highly recommend this establishment!…read more I received cataract surgery: My doctor was the best! Dr Duna R. Surgery was perfect! Sorry I forgot the spelling Clean! Organized! Very professional of all staff! Liz, I think her name is, very nice and friendly! Denilo, wow I don't know how to spell his name either is very organized and nice! Thanks to all! PS I will update the names later. Btw, the Surgical Center staff (location elsewhere ) this one girl was so rude and unprofessional! I told her manager and was taken care of right away. The manager was very nice and professional! Surgery staff and my Doctor Duna R. Were excellent! Thank you!